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Durham Region Air Conditioning Repair, Service and Installation

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The flashing LEDs on your A/C will correspond to a specific fault code that is shown here.

Comfort Alert Diagnosis Chart Single Phase Unit.


CODE: Green "POWER".
RESULT: Module has power.
FIX: Supply voltage is present at module terminals.

CODE: Red "TRIP".
RESULT: Thermostat demand signal Y1 is present, but the compressor is not running.
FIX: Compressor internal overload is open. Broken wire or connector is not making contact. Low pressure switch open, if present. Compressor contactor has failed open.

CODE: Yellow "ALERT" Flash Code 1.
RESULT: Long Run Time Compressor is running extremely long run cycles.
FIX: Low refrigerant charge. Evaporator blower is not running. Evaporator coil is frozen. Faulty TXV. Condenser coil is dirty. Liquid line restriction (filter drier blocked if present in system). Thermostat is malfunctioning.

CODE: Yellow "ALERT" Flash Code 2.
RESULT: System Pressure Trip Discharge or suction pressure out of limits or compressor overloaded.
FIX: Condenser coil poor air circulation (dirty, blocked, damaged). Condenser fan is not running. Return air duct has substantial leakage. If low pressure switch is present, check flash code (1) information.

CODE: Yellow "ALERT" Flash Code 3.
RESULT: Short Cycling Compressor is running only briefly.
FIX: High head pressure. Thermostat demand signal is intermittent. Time delay relay defective, if present. Hot gas sensor defective, if present.

CODE: Yellow "ALERT" Flash Code 4.
RESULT: Locked Rotor.
FIX: Run capacitor has failed. Low line voltage (contact utility if voltage at disconnect is low). Excessive liquid refrigerant in compressor. Compressor bearings are seized.

CODE: Yellow "ALERT" Flash Code 5.
RESULT: Open Circuit.
FIX: Compressor contactor has failed open. High pressure switch is open, If present. Open circuit in compressor supply wiring or connections. Unusually long compressor protector reset time due to extreme ambient temperature. Compressor windings are damaged.

CODE: Yellow "ALERT" Flash Code 6.
RESULT: Open Start Circuit Current only in run circuit.
FIX: Run capacitor has failed. Open circuit in compressor start wiring or connections. Compressor start winding is damaged.

CODE: Yellow "ALERT" Flash Code 7.
RESULT: Open Run Circuit Current only in start circuit.
FIX: Open circuit in compressor run wiring or connections. Compressor run winding is damaged.

CODE: Yellow "ALERT" Flash Code 8.
RESULT: Welded Contactor Compressor always runs.
FIX: Compressor contactor has failed closed. Thermostat demand signal not connected to module.

CODE: Yellow "ALERT" Flash Code 9.
RESULT: Low Voltage Control circuit < 17VAC.
FIX: Control circuit transformer is overloaded. Low line voltage (contact utility if voltage at disconnect is low).


See What Our Customers Are Saying:

by MB, Ajax on Twintech Heating and Cooling

Installation was done quickly and professionally. The new furnace is quiet and provides even heat.

by Richard from Oshawa on Twintech Heating and Cooling

They removed and discarded old furnace. Installed new furnace. Installed air intake pipe, that had never been installed by builder, no charge. Replaced loose hose on floor with hard pipe and rerouted it to drain, no charge. Almost 33% cheaper then quote from Enercare, which was the company we dealt with and had insurance with for 8 years. No yearly fee for cleaning/insurance, saves 300 a year. Courteous, professional, fast, and friendly. My wife and I have been recommending them to everyone we know and meet, and will continue to do so. Thanks for everything, Twintech!!!

by Darcy from Pickering on Twintech Heating and Cooling

This company was great to deal with. Our furnace went down and they installed a new furnace the next day with a lot of professionalism!

by gillian hooton from Uxbridge on Twintech Heating and Cooling

Finally! An honest company with highly knowledgeable and informative staff. Had a furnace service and found multiply errors in our system from an amateur installer. Very fair price to correct problems and will definitely use again.

by dflynn in Ajax on Twintech Heating and Cooling

Had to replace the heating & a/c unit in a condo apartment dwelling. this company recommended by the property manager and president of the condo building. found their workmanship and attention to details very good and very thorough. were able to resolve small problems and situations and happy to feel the heat in my unit. it's pricey, but happy was done by a very professional service. thank you.

by alisiena from Toronto on Twintech Heating and Cooling

Fantastic team. Completed the job as per the specifications and in under 3 hours. Highly recommended Twintech.

by David from Toronto on Twintech Heating and Cooling

During the summer, I previously hired TwinTech to replace my air conditioner when it failed. They did an excellent job so when I decided to proactively replace the furnace I contacted them. The furnace I had was 22 years old and showed signs of internal leakage. It still worked but rather than wait to have it fail in cold weather, I decided to purchase a higher efficiency model before it failed and take advantage of energy efficiency rebates. TwinTech offered very useful advice on the make and model of furnace to choose including high efficiency and variable speed motor. The price was reasonable, TwinTech arrived at the allotted time, installed the new furnace (including some re-routing of exhaust lines since the existing ones were too close to other vents), removed the old furnace, tested the installation and cleaned everything up. Overall, it was a good experience, they did a great job and the new furnace is working well.

by Jaime-Lynne in Pickering on Twintech Heating and Cooling

Greg came over at 9:30pm to rescue my daughter and I from a horrible experience with Enercare that evening. He was professional. Kind. And got us what we needed quickly and at an afford price. I would 100% recommend calling on Greg and his team for any of your heating and cooling needs in the future!!

by Matt C. Oshawa on Twintech Heating and Cooling

Installed a great hot water heater when our old one failed. When my furnace died during cold weather they showed up quickly and my house was warm before my wife got home. :)

by B Davis in Pickering on Twintech Heating and Cooling

I don’t usually right reviews but when you receive service like this I felt it was a must. Honest and fair. I Have 4 children and on Xmas eve my furnace stopped working and a gentleman came out and got me up and running so at least we would have heat for the holidays. As promised he would replace my furnace early in the new year. The job was completed on time, great price for quality furnace and extremely clean and professional job. Would have never known anyone was in the house. Not a spec of dust or mess from lugging out an old rusty furnace. If you have any ac or heating concerns twintech is your only option. I was royally impressed with and I’m sure you will be too.