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Is my new Window AC defective?
Posted On: June 5, 2023
I'd be glad to help you troubleshoot whether your new Window AC is defective.
Here are some troubleshooting tips you can follow to determine the issue:
No Cooling or Weak Cooling: Ensure that the temperature settings are correctly adjusted.
Check if the AC's cooling mode is active and not set to just fan mode.
Make sure the air filter is clean and not clogged, as a dirty filter can reduce cooling efficiency.
Verify that the AC is properly sized for the room.
An undersized unit might struggle to cool effectively.
Strange Noises: Some level of noise is normal, but if you're hearing unusual or loud noises, it could indicate a problem.
Rattling or clicking sounds could be due to loose parts.
Make sure all panels, grills, and components are securely attached.
Squealing or grinding noises might indicate a problem with the fan motor or other moving parts.
Water Leakage: A small amount of condensation or water near the unit is normal.
However, excessive leakage can indicate a problem.
Check if the drainage system is functioning properly and not blocked.
Electrical Issues: Ensure that the AC is properly plugged in and receiving power.
If the AC keeps tripping the circuit breaker, there could be an electrical issue or the unit might be overloading the circuit.
Remote Control or Panel Issues: If the AC is operated using a remote control, check if the batteries are functional and properly inserted.
Make sure the control panel on the AC unit itself is responsive and not displaying any error codes.
Odors: New AC units might have a slight odor initially, but persistent or foul smells could indicate mold or other issues.
Clean or replace the filter and ensure proper ventilation.
Insufficient Airflow: Check if the air vents and filters are clean and unobstructed.
Ensure that curtains or furniture are not blocking the airflow from the AC.
Temperature Inaccuracy: Use a separate thermometer to check if the temperature displayed on the AC matches the actual room temperature.
Remote Control Problems: If the remote control isn't working, try replacing the batteries and ensuring there are no obstructions between the remote and the AC unit.
If you've gone through these troubleshooting steps and the issues persist, or if you're unsure about performing any of these steps, it's advisable to contact the manufacturer's customer support or a professional technician.
They can provide further guidance and assistance based on the specific model of your Window AC.
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See What Our Customers Are Saying:
Aug 20, 2022
From quote, to installation, to follow up, Twintech provided excellent service. I would highly recommended their services.
Aug 19, 2022
I had a really great experience with these guys. The salesman Bob was clearly very knowledgeable about everything to do with heating and cooling a home, spent a lot of time with us going over the details of the job, never rushed us and came back after the install to make sure we were happy. The installation crew was excellent, they covered the floors all the way from outside down to the basement furnace room, kept the place clean, got the work done on time and were very friendly. Ive got 15 years in the contracting/ construction industry and these guys are one of the most professional companys Ive dealt with. Great company!
Aug 18, 2022
Had great service and clean-up was good. Was happy with my salesman. They were very friendly and helpful. I needed a new furnace as our was over 20 years old. The furnace and air-conditioner work great and they are very quiet. I am very pleased with the service and product I received.
Aug 17, 2022
Met with Dave for the sales process and he was great about explaining and going over everything to us. The install happened very quickly and the team were super professional and friendly. We are very happy with this company and their services and we definitely recommend them to others. Thankful my sister recommended them to me!
Aug 16, 2022
Reviews for Twintech were good, and they did not disappoint. After an initial visit to discuss the suitable AC unit for replacement, an installation date was available in just a couple of days, and everything was installed without a hitch. Highly recommended
Aug 16, 2022
Very pleased with the installation of our new furnace and A/C unit. From quotation stage to the completion of the job Twintech was very professional.
Thank you for a job well done.
Aug 15, 2022
My old water heater quit on me. I called TwinTech. In less than 4 days, I had my new water heater installed and the old one taken away. The whole process was quick, easy, pleasant, and well done. This is the third time I've dealt with TwinTech and I've been satisfied each time.
Aug 14, 2022
I had them replace my furnace last year. When it came time for the air conditioner this year, I did not hesitate to call Twintech again. I will also have them perform regular maintenance on them.
Aug 13, 2022
We required a new HVAC replacement after running the old
system for 18 years.
Dave understood our requirements and gave us a quote that
covered all the necessary items.
Installation was fast and very tidy. Everything works as
it should. Our thanks to Greg, Mitch and others for their
excellent work. Recommend this family owned business to
anyone else, considering HVAC or other work.
Aug 12, 2022
I needed a new furnace and A/C to replace my 21 yr. old units, and went to the internet to view potential companies in May, I received 3 quotes,
and chose Twintech based on their salesman Dave who was very detailed and covered off everything on what Twintech was all about,
an extremely dedicated company with so many years of experience, and after reading the on line reviews I was sold on Twintech, who did not disappoint as the installation team were top notch with Greg leading,
I would highly recommend this company without any doubts, in my books they are first class all the way. Our new Amana furnace and A/C are working perfectly !
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