Why Does My Water Heater Keep Shutting Off?

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Why Does My Water Heater Keep Shutting Off?

Posted On: March 25, 2020

Why Does My Water Heater Keep Shutting Off?

Stepping into a cold shower is not a pleasant way to start or finish your day. If you find yourself in this situation, there are many reasons as to why your water heater keeps shutting off.


For those who don't know, a water heater works by collecting cold water from the bottom, and then this water is heated either by gas or electricity and stored until needed. When the hot water is required, it travels through your home's hot water pipes to the faucet or appliance. When the water levels in the tank drop, it will refill and heat again.


So what are the reasons for your water heating shutting off?


Gas supply

If your water heater relies on gas, the pilot light will not stay lit if there is not enough gas. Check the valves to ensure they are open, and gas is getting to the light.


Dirty pilot light

An unmaintained water heater can result in a build-up around the pilot light. If enough grime has been building up, it could result in moving the adjustment knob that controls the size of the flame.


Bad electrical

This applies to electrical water heaters, electrical parts can wear out over time. A sign of bad electrical is when everything else is working, but the unit won't turn on. Sometimes the issue could be the thermostat or heating coil. Another sign for bad electrical is when the unit shuts down each time hot water is needed, this could be a breaker issue, and an electrician is required to fix the problem.


Thermocouple

The thermocouple detects when the pilot light is on if no heat from the light is detected, then the unit assumes the light is off and will shut down the gas. Dirt build-up is usually the cause of this. Regular maintenance will ensure this doesn't happen.


If you find that your water heater is running into any issues, contact the experts at Twintech. Our highly skilled technicians will come to your home, inspect your unit and make any necessary repairs or maintenance so that your showers and baths are warm again.


For more information about our services, visit our website or give us a call at 1-844-894-6832. We will answer any questions you may have, contact Twintech today!




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See What Our Customers Are Saying:

by Ian, Toronto on Twintech Heating and Cooling

The term excellent or incredible does not seem high enough praise for the Twintech Heating and cooling company that recently replaced our 15 year old furnace. To start with, the response from Dave at Twintech to our original pricing request was the quickest and most professional of the 5 prices we received which included two of the primary natural gas providers. The Twintech pricing was the most competitive by a considerable margin.
We had Dave visit our home to confirm all pricing which he did and scheduled us for next day installation which was not offered my the majority of the other providers.
The installation; the team arrived on time and provided coverings to all of the hardwood flooring and stairs and proceeded with the removal and reinstallation of the new furnace, the workers predicated six hours and were completed in five hours. I have to mention how courteous and polite the workers were each time we interacted with them from start to finish.
The final result was amazing, all materials were cleaned up and removed from the house and the workmanship very impressive.
One feature that really stood out for me which shows a high level of professionalism was that we had various condensation hoses from the furnace , humidifier and an air filtration unit meeting at the one drain, the installation crew ran PVC tubing including elbows along two sides of the furnace to guide the hoses into one PVC tube at the drain, it looks great!
When the install was completed and tested the Twintech technician guided us through the features and recommendation's for care of the new furnace.
We highly recommend Twintech to anyone for the outstanding service provided to us.

by Stephen, Pickering on Twintech Heating and Cooling

I didn't hesitate to call Twintech in for a 2nd time as they did an outstanding job installing my new furnace last year. This time my 18 year old air conditioner was on its last legs. Greg and the team are top notch, highly skilled technicians. The job was executed in a timely and professional manner. Greg was extremely thorough and went the extra mile to make sure everything was operating efficiently. Lastly, Dave is a true gentleman and really made the customer experience pleasurable and worry free. Always remember that good work ain't cheap and cheap work ain't good.

by Derek, Whitby on Twintech Heating and Cooling

It's so hard to find solid companies these days, but I was very pleased to find one in Twintech. Greg and his crew were very clean, respectful and professional. We were most impressed at how all the things they said they would do, were done. Sounds strange, but usually when a contractor comes to your home they say they will take care of this and that, make sure this is done, etc but when the work starts you have to constantly remind them of your previous discussions. Greg ensured every item he said he would do was done, no reminders required. The work was done right, at a fair price and on time. We will be sure to call them when our A/C unit dies (fingers crossed that's not going to happen too soon :) )

by Patrick, Toronto on Twintech Heating and Cooling

Replaced our aging hot water tank with a tankless system. Excellent work, fast efficient and clean.

Walked us through the new system and recommended maintenance schedule.

This is our second time working with TwinTech and we are very happy with the quality of their work and professionalism.

by Troy, Toronto on Twintech Heating and Cooling

Efficient work and great follow up by the team at Twin Tech. Great product and communication.

by Peter, Pickering on Twintech Heating and Cooling

On coldest night of the year our furnace quit. At 8:40 in the morning Greg arrived and gave us a diagnosis and a recommendation. By 2:30 we had a new furnace and were warm again. Great company. Great customer service. Good reasonable price.

Peter, Pickering

by New Furnace Installed on Twintech Heating and Cooling

Twin tech team was very efficient and prompt. They provided a quote within hours of request and got the job done on time. No disruption to home function. We would highly recommend this team. Job well done.

by John from Toronto on Twintech Heating and Cooling

Our furnace bit the dust, and Twintech came out to troubleshoot and diagnose the problem within a couple of hours. Mitch was super helpful, patient, and answered all of our questions. When we decided to get the furnace replaced, the crew was over first thing the next morning and did a fantastic job. Not only did they complete the job in a few hours, but they cleaned up and respected our house as they went, and answered all of our follow-up questions. I've used Twintech for our HVAC needs in the past and will continue to do so. I'd recommend them to anyone, and it feels good to support a local, family-owned business.

by Ryan k on Twintech Heating and Cooling

Dave and the Twintech team were fabulous from day 1 and helped us through the process to identifying a new furnace and AC unit. This was our first time through this process and Dave did a thorough job explaining all the components and was very patience answering all our questions. Dave provided great insights and fair pricing.

The Twintech team did an awesome installation. Very clean and efficient. I would highly recommended their service.

by Louise in Scarborough on Twintech Heating and Cooling

We had a new Amana furnace installed by Twintech and we were very pleased with the installation. It is nice to have a warm house again.

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