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Durham Region Air Conditioning Repair, Service and Installation

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Standard and Remote Applications with LED M70 Control Board and R-410A.


Amana PTAC Air Conditioner Error Codes

CODE: FP.
RESULT: Freeze Protection Engaged. The room temperature measured by the wireless remote thermostat or indoor ambient thermistor active sensor falls below 40°F.
FIX: No Action required. This setting will disengage when the room temperature rises above 43°F.

CODE: Fd.
RESULT: Front Desk switch is closed. All outputs are switched off.
FIX: Open front desk switch to allow occupant unit operation.

CODE: Eo.
RESULT: Un-Configured Service Board - All operation held awaiting configuration.
FIX: Enter Configuration Menu and set "C3" to "C" for coolers with electric heat or "H" for heat pumps.

CODE: EH.
RESULT: Emergency Hydronic Engaged. The EHH switch is closed. Compressor is switched off.
FIX: Open front emergency hydronic switch to allow occupant unit operation.

CODE: LS.
RESULT: Load Shedding Engaged. The LS switch is closed. Compressor and Electric heat is switched off.
FIX: Open load shedding switch to allow occupant unit operation.

CODE: On.
RESULT: Control is configured to respond to a wired thermostat.
FIX: No action if a wired thermostat is being used.Otherwise, see Configuration Settings.

CODE: oP.
RESULT: Open Door Lockout (DS1 & DS2 open; wireless).
FIX: Close Room Door. Unit will not condition space with door open.

CODE: nP.
RESULT: Window Switch Lockout - (LS & INN open).
FIX: Close Room Door or Window. Unit will not condition space with door or window open.

CODE: HP.
RESULT: Heat Sentinel - (WIAT > u3).
FIX: No action required. This setting will disengage when the room temperature falls.

CODE: Ur.
RESULT: Un-Rented Status (EHH & INN or wireless).
FIX: Front Desk needs to set to Rented mode (if applicable).

CODE: F1.
RESULT: Indoor Ambient Thermistor reads outside the range -20°F to 200°F & the wireless thermostat is not communicating to the unit control or Indoor Ambient Thermistor (IAT) without a wireless remote thermostat reads outside the range -20°F to 200°F.
FIX: Replace black Indoor Ambient Thermistor or Wireless Remote Thermostat.

CODE: F2.
RESULT: Wireless Remote Thermostat failure.
FIX: Replace Wireless Thermostat.

CODE: F3.
RESULT: Indoor Ambient Thermistor reads outside the range -20°F to 200°F.
FIX: Replace black Indoor Ambient Thermistor.

CODE: F4.
RESULT: Indoor Coil Thermistor either above or below operating tolerances.
FIX: Replace Red Indoor Coil Thermistor.

CODE: F5.
RESULT: Wireless Thermostat failure.
FIX: Attempt to rebind Wireless Thermostat or Replace Wireless Thermostat.

CODE: F6.
RESULT: Indoor Discharge Thermistor either above or below operating tolerances.
FIX: Replace Yellow Indoor Discharge Thermistor.

CODE: Fb.
RESULT: Low Remote Battery Warning.
FIX: Replace Batteries in Wireless Devices.

CODE: H1.
RESULT: High Voltage Protection engaged. Power supply voltage is to high.
FIX: Check for incoming power at correct voltage.

CODE: br.
RESULT: Brown Out Protection engaged. Power was lost or voltage is low.
FIX: Check for incoming power at correct voltage.

CODE: L6.
RESULT: Discharge Air Too Hot.
FIX: Clean Filter or Remove Air Blockage.

CODE: LC.
RESULT: Outdoor Coil Thermistor temperature high.
FIX: Clean Condenser Coils, Check Fan for fault. Code will reset after cleaning.

CODE: C2.
RESULT: Indoor Air Recirculation. Large delta between thermostat and return.
FIX: Clean Filter or Remove Air Blockage or Close Vent Door or Improve indoor to outdoor seal.

CODE: C5.
RESULT: Outdoor Coil temperature too high for outdoor ambient temperature.
FIX: Check for Blocked Outdoor Air or Clean Coil.

CODE: C1.
RESULT: Indoor Coil is freezing up.
FIX: Clean filter, Check for fan and blower operation, Check for Refrigerant loss or Restricted capillary tube.

CODE: C3.
RESULT: Indoor Coil is freezing up.
FIX: Clean filter, Check for fan and blower operation, Check for Refrigerant loss or Restricted capillary tube.

CODE: C4.
RESULT: Indoor Coil froze up.
FIX: Clean filter, Check for fan and blower operation, Check for Refrigerant loss or Restricted capillary tube.

CODE: C6.
RESULT: Poor Unit Performance.
FIX: Check for blower motor, compressor, or electric heat operation.

CODE: C7.
RESULT: Indoor Freezing Lockout (ICT - IAT > 20) +10 Min.
FIX: Clean filter, Check for fan and blower operation, Check for Refrigerant loss or Restricted capillary tube.


See What Our Customers Are Saying:

by Tina - Whitby in Whitby on Twintech Heating and Cooling

The people from Twintech were very friendly and personable...from the salesman to the installers. The installation was done as scheduled. I love my new air conditioner. My neighbour has a York and that thing is so noisy compared to my Goodman!! Thanks Twintech!!

by Cathy f. from Pickering on Twintech Heating and Cooling

Thank you, Twintech. They installed an A/C in my home in the middle of a heat wave which we appreciated very much. I found the team good, not overly friendly, other than the brothers. Dave, the salesperson was awesome, and, it's because of him that I was sold on using Twintech. I had other questions about additional work I am curious about and would have liked them to follow up and provide a quote. Other than that, which ultimately is not related to the great work they did, I would definitely recommend them, although I don't believe they go outside of Durham (check with them).

by Linda from Durham Region on Twintech Heating and Cooling

We have used this company a few times so I can't remember exactly what we paid but I do know that their fees are always very reasonable.

The first time we called Greg was when our furnace conked out while we were away. He came right away, showed me the problem and fixed it immediately.

The second time was when we needed an air conditioner moved and lifted to a platform. Again, he showed up on time, completed the job quickly (including a new gas line) and the fee was very reasonable.

We have received a quote from Greg to replace the air conditioner and furnace and when we are ready to move ahead, we will be calling him.

I have no hesitation in recommending TwinTech!

by AS from Pickering on Twintech Heating and Cooling

Our rating for Twintech is 5/5 stars. They are very professional and efficient, and the transparency they maintain right from the preliminary assessment till the day of the work is a testament to their experience in the field. We had Twintech replace our air conditioning and furnace, and we appreciate the efforts taken by Greg.

by Raymond from Toronto on Twintech Heating and Cooling

After 18 years my Air conditioner died in the middle of a heat wave. I entered my information on Home Stars and within the hour Dave from Twin Tech responded and offered to meet me as soon as possible depending on my availability. Dave was very knowledgeable about the products Twin Tech offered and even though this was the first quote I received . I felt very comfortable in giving Twin Tech my business. maybe it was the professional approach. Needless to say that the crew with Greg and Grant arrived promptly at the time they committed to were very professional and within a few hours had the place cool. They cleaned up and one would never know that I had work done . I know that the System is new and I probably wont need to worry about it for some time. However with the professionalism displayed by the crew I feel assured that should I need to call for service Twin Tech will respond. I also know that should I need a new Heating system I will go with Twin Tech. Keep up the good work.

by gerard harrington from Ajax on Twintech Heating and Cooling

Greg and team were amazing! All interaction via email and text 100% professional. From consult to product recommendation their service was phenomenal!

Installed a Napoleon furnace (ecm dc drive variable 2-stage) and it was a game changer for the whole house. Blended air temperature through and through the entire house and it’s saving us money by cutting down our utility bill by ALOT!

by D &. from Whitby on Twintech Heating and Cooling

We purchased a new cooling & heating system from Twintech and the team was fantastic. From sales to installation, the team were great to work with. Friendly (our dog even enjoyed having them over), professional and accommodating. I’d recommend Twintech in a heart beat to anyone. Superb customer service.

by Anonymous from Pickering on Twintech Heating and Cooling

End to end service. From quote, overseeing installation, contacting and making arrangements for energy audit. Warranty program is comprehensive. Cleaned up mess of assistant walking through my place without proper indoor foot covering when I pointed out that I was not happy about footprints on my floors.

by Bob S in Pickering on Twintech Heating and Cooling

In April we hired Twintech Heating & Cooling to replace our 20 year old water tank & 35 year old air conditioner. We got 5 estimates for the job & decided to go with Twintech for the following reasons.

- The Sales Manager, Dave, was very personable & knowledgeable as all of our questions were answered. (We had a list of questions we asked each of the contractors when we got the estimates)
- We got 5 estimates for the job. All contractors verbally told us they had the required qualifications but Dave was the only one to physically show us their license & insurance documentation.
- Twintech carried the Napoleon air conditioner & we wanted to support Canadian industry as it is assembled in Barrie On.

Safety is important at Twintech as demonstrated when we discussed with Dave, the need to change our install date because of freezing rain. Access was required by navigating a set of outside steps & Dave identified that safety took precedence.
On the installation date, Greg, Peter & Grant showed up on time & methodically accomplished the removal & installation of both units. The guys did a great job cleaning up as well.

When the job was completed we mentioned to Greg that we were pleased with the work they had done & were going to have them come out & do our furnace inspection in Sept. Greg said we can save our money as he had inspected the heat exchanger on the furnace while doing the job & there was no need to have another inspection in Sept. We were very impressed with Greg’s initiative. This is top shelf service. Thank you Greg.

As the weather was too cool to complete a functional test of the air conditioner on the installation date, Dave made a follow-up call to us to see how things were going & Greg also came out to check the operation. No problems.

We are very happy we hired professionals like Dave, Greg, Grant & Peter & have no hesitation in recommending Twintech Heating & Cooling. They will now be our "go to" guys.

by ted diplock in Toronto on Twintech Heating and Cooling

These guys are the best. From start to finish they exceeded my expectations and delivered a great product. They accommodated the nuances of my 100 year old home which was really appreciated. The install was easy to schedule and done fantastically. I’m so excited to have an efficiently heated and cooled home.