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Durham Region Air Conditioning Repair, Service and Installation

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The codes are flashed by a series of short and long flashes of the status light. The short flashes indicate the first digit in the status code, followed by long flashes indicating the second digit of the error code.


CODE: On solid, no flash.
RESULT: None.
FIX: Normal operation.

CODE: Rapid continuous flashing.
RESULT: Standard Thermostat Control 288ANA/180ANA only.
FIX: Unit being controlled by standard thermostat inputs instead of Evolution Control. Only high stage operation is aveliable. This operating mode should be used in emergency situations only.

CODE: 1 pause.
RESULT: None.
FIX: Normal operation.

CODE: 2 pause.
RESULT: None.
FIX: Normal operation.

CODE: 16.
RESULT: System Communications Failure.
FIX: Communication with User Interface lost. Check wiring to UI, indoor and outdoor units.

CODE: 25.
RESULT: Invalid Model Plug.
FIX: Control does not detect a model plug or detects an invalid model plug. Unit will not operate without correct model plug.

CODE: 31.
RESULT: High Pressure Switch Open.
FIX: High - pressure switch trip. Check refrigerant charge, outdoor fan operating and coils for airflow restrictions.

CODE: 32.
RESULT: Low Pressure Switch Open.
FIX: Low - pressure switch trip. Check refrigerant charge and indoor air flow.

CODE: 45.
RESULT: Control Fault.
FIX: Outdoor unit control board has failed. Control board needs to be replaced.

CODE: 46.
RESULT: Brown Out (230v).
FIX: Line voltage < 187v for at least 4 seconds.

CODE: 47.
RESULT: No 230v at Unit Measured at L1 and L2 on circuit board.
FIX: There is no 230v at the contactor when indoor unit is powered and cooling/heating demand exists.

CODE: 53.
RESULT: Outdoor Air Temp Sensor Fault.
FIX: Outdoor air sensor not reading or out of range.

CODE: 55.
RESULT: Outdoor Coil Sensor Fault.
FIX: Coil sensor not reading or out of range. Ohm out sensor and check wiring.

CODE: 56.
RESULT: Thermistors out of range.
FIX: Improper relationship between coil sensor and outdoor air sensor. Ohm out sensor and check wiring.

CODE: 71.
RESULT: Low Stage Thermal Cut out.
FIX: Compressor operation detected then disappears while low stage demand exists. Possible causes are internal compressor overload trip or start relay and capacitor held in circuit too long.

CODE: 72.
RESULT: High Stage Thermal Cut out.
FIX: Compressor operation detected then disappears while low stage demand exists. Possible causes are internal compressor overload trip or start relay and capacitor held in circuit too long.

CODE: 73.
RESULT: Contactor Shorted.
FIX: Compressor voltage sensed when no demand for compressor operation exists. Contactor may be stuck closed or there is a wiring error.

CODE: 74.
RESULT: No 230v at Compressor.
FIX: Compressor voltage not sensed when compressor should be starting. Contactor may be stuck open or there is a wiring error.

CODE: 75.
RESULT: Low Stage Did Not Start.
FIX: Specified start voltage at VR terminal was not achieved in low stage. Start relay was de-energized after 1 second.

CODE: 76.
RESULT: Low Stage Did Not Start 3 times.
FIX: For 3 consecutive low stage starts, the specified start voltage at VR terminal was not achieved and start relay was de-energized. Low stage locked out for 30 minutes.

CODE: 77.
RESULT: High Stage Did Not Start.
FIX: Specified start voltage at VS terminal was not achieved in high stage. Start relay was de-energized after 1 second.

CODE: 78.
RESULT: High Stage Did Not Start 3 times.
FIX: For 3 consecutive high stage starts, the specified start voltage at VS terminal was not achieved and start relay was de-energized. High stage locked out for 30 minutes.

CODE: 81.
RESULT: Low Stage Thermal Lockout.
FIX: Thermal cutout occurs in three consecutive low/high stage cycles. Low stage locked out 4 hours or until 24v power recycled.

CODE: 82.
RESULT: High Stage Thermal Lockout.
FIX: Thermal Lockout occurs in three consecutive high/low stage cycles. High stage locked out for 4 hours or until 24V power recycled.


See What Our Customers Are Saying:

by Private User on Twintech Heating and Cooling

We had a great experience. The guys who installed our a/c did a nice job. Cleaned up.

by Private User on Twintech Heating and Cooling

excellent crew, fast and efficient! Would call them again when I need a new furnace.

by Private User on Twintech Heating and Cooling

Professional, courteous and efficient, don’t need to say more than that! Use them you will not regret it.

by Private User on Twintech Heating and Cooling

TwinTech was a pleasure to deal with from the estimate through installation. We replaced a 28 year old a/c unit with one recommended by TwinTech's sales representative Dave who took the time to go over the product with us and answer any questions. The warranty is for 10 years parts and labour and they will complete the registration for you. Installation was by Greg (owner) and Mitch and Spencer who were quick and efficient and left everything clean and tidy.

by Private User on Twintech Heating and Cooling

Very professional, from the sales consultation and inspection to the final installation. Met every expectations we had for the job. A local business with great client support. We highly recommend. Twintech is a blue chip! Thanks!

by Private User on Twintech Heating and Cooling

I left a live chat message on their website that my air conditioning was not working. Within 1hr a representative called me to discuss my options.
The next day he came to the house to review my needs and give me a price for a new system. Price quoted was less than I expected and the installation was completed the following day. I found their salesman and the installers very knowledgeable and easy to deal with. All my questions were answered. Everything was properly explained in regards to what unit was needed and why, along with instruction where needed for use.
The installers made sure everything was working properly before they left.

by Samta Chanana on Twintech Heating and Cooling

This is to thank Twintech Heating and Cooling for their exceptional and timely service. Mitch, their technician was very courteous and generous with his time right from his first meeting with us. He not only took the time to check everything but also educated us on why we needed what he recommended. Greg and Mitch graciously accommodated us on our requested day and time for job to be done. They were both very courteous and responsive to our needs and special requests especially in a tight spot. The job was finished neatly and on time. Thank you Twintech for your great service !

by Private User on Twintech Heating and Cooling

They came the day and time they had planned for us and were very fast and efficient! The AC works amazing and it is amazing during the heat of the summer we have already got! Thanks for everything you did for us!

by Private User on Twintech Heating and Cooling

Would recommend this company to friends and family in a heartbeat. Very professional , on time and left no mess when the job was done.

by stefany on Twintech Heating and Cooling

Great customer service. Responsive and professional. I would highly recommend Twintech, I used them previously for repair service and a new air conditioner- very satisfied.