Ducane makes some of the most reliable furnaces out there, with many of their gas furnaces boasting high-efficiency ratings. When buying a furnace, this is a great thing to know because you can count on that furnace to cost less down the road. Nonetheless, with repeated use, the furnace is going to need regular maintenance and small repairs. If your Ducane furnace stops working, go through this list before you call your repair tech. After going through a maintenance check (ex, replacing your filters and making sure it has power), here are a few reasons your furnace might not be working properly.
Often when a furnace isn’t heating, it’s because the pilot light is out. Luckily, this is simple to remedy on Ducane furnaces by first making sure the main valve is switched to “On”. Next, check the Hot Surface Ignitor (H.S.I) to make sure that it’s intact and there’s no debris clogging it. If you aren’t sure where these things are, refer to the furnace manual for further details.
Perhaps your burners won’t ignite, then it may be an issue with the gas valve as gas isn’t getting to the burners. Make sure it is set to the correct position. If that doesn’t work, check for loose wires or broken connections before calling your repair tech.
Lastly, if the problem is that you are not simply getting enough heat - turn up the temperature! Often this solves the problem of comfort, even when the temperature you set it to seems high.
It was a refreshing experience interacting with the Twintech team. From Bob, the sales consultant, who articulated in layman's terms all the options available and reasons for making any selection. This was done without the prevailing pressure tactics so commonplace today.
Before proceeding Mitch, the technician, at our request conducted a service check on our 30 yr old furnace. His report was positive indicating no urgency to replace it. Again no pressure tactics.
Three days after first meeting with Bob, the installation team of Greg and
Spencer completed the installation within the planned time frame.
A very professional, courteous and transparent team which delivered on their promise. I highly recommend Twintech.
Initial contact with sales resulted in an immediate response, which led to a timely installation. Both sales and installers were all very professional. I have no hesitation in recommending TWINTECH.
I had a great experience with TwinTech. The company offered a reasonable quote, and performed a quick and clean installation. The installer Greg was experienced, professional and courteous. He explained the services he performed and gave recommendations on maintain the new furnace.
The salesman Bob was honest
and professional and educated me on how to achieve optimal performance.
All communication from them was quick and they came the following day. I was pleased with the service and would recommend them.
From quote, to installation, to follow up, Twintech provided excellent service. I would highly recommended their services.
I had a really great experience with these guys. The salesman Bob was clearly very knowledgeable about everything to do with heating and cooling a home, spent a lot of time with us going over the details of the job, never rushed us and came back after the install to make sure we were happy. The installation crew was excellent, they covered the floors all the way from outside down to the basement furnace room, kept the place clean, got the work done on time and were very friendly. Ive got 15 years in the contracting/ construction industry and these guys are one of the most professional companys Ive dealt with. Great company!
Had great service and clean-up was good. Was happy with my salesman. They were very friendly and helpful. I needed a new furnace as our was over 20 years old. The furnace and air-conditioner work great and they are very quiet. I am very pleased with the service and product I received.
Met with Dave for the sales process and he was great about explaining and going over everything to us. The install happened very quickly and the team were super professional and friendly. We are very happy with this company and their services and we definitely recommend them to others. Thankful my sister recommended them to me!
Reviews for Twintech were good, and they did not disappoint. After an initial visit to discuss the suitable AC unit for replacement, an installation date was available in just a couple of days, and everything was installed without a hitch. Highly recommended
Very pleased with the installation of our new furnace and A/C unit. From quotation stage to the completion of the job Twintech was very professional.
Thank you for a job well done.
My old water heater quit on me. I called TwinTech. In less than 4 days, I had my new water heater installed and the old one taken away. The whole process was quick, easy, pleasant, and well done. This is the third time I've dealt with TwinTech and I've been satisfied each time.
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Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!
Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.
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