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What to Expect During a Twintech Heat Pump Installation

Upgrading to a heat pump is one of the best ways to improve your home’s comfort and energy efficiency — but many homeowners aren’t sure what the installation process actually involves.
At Twintech Heating & Cooling, we make the experience smooth, transparent, and tailored to your home.
Here’s exactly what you can expect when you choose Twintech for your heat pump installation.
1.
A Detailed In-Home Assessment
Before anything gets installed, our team performs a thorough evaluation of your home.
This includes:
Assessing your current heating and cooling setup
Checking electrical capacity and ductwork (if applicable)
Identifying the best placement for indoor and outdoor units
Calculating system size for optimal performance
This ensures we choose the right heat pump model and configuration for your home’s layout and comfort needs.
2.
Clear, Upfront Recommendations
After the assessment, we walk you through your options in a clear, approachable way.
We'll explain:
Which heat pump models are best suited for your home
Expected energy savings
Installation requirements
Warranty details
Total project cost — with no hidden fees
Our goal is to help you feel confident and informed before moving forward.
3.
Scheduling That Fits Your Routine
We understand your time is valuable.
Twintech works with your schedule to book your installation at a time that’s convenient and minimally disruptive.
Our team arrives on time and fully prepared so the process runs smoothly from start to finish.
4.
Careful Removal of Old Equipment (If Needed)
If you’re replacing an older system, we safely disconnect and remove the existing unit.
We take care of:
Proper disposal
Clean work areas
Safe handling of old refrigerant or electrical components
You don’t have to lift a finger.
5.
Professional Installation of Your New Heat Pump
The installation process typically includes: Outdoor Unit Setup
We place the outdoor heat pump on a stable surface, ensuring proper clearance and airflow for efficient year-round operation.
Indoor Unit Connection
Whether ducted or ductless, the indoor components are mounted or connected to your home’s air distribution system with precision.
Refrigerant and Electrical Work
Our certified technicians handle all wiring, refrigerant lines, and system integration safely and according to code.
System Calibration
Once installed, we:
Charge the system correctly
Check airflow
Verify temperature outputs
Program smart thermostats (if applicable)
Confirm quiet and stable operation
Every detail is fine-tuned to ensure peak efficiency.
6.
Full Walkthrough and Demonstration
Before we leave, we make sure you’re completely comfortable with your new system.
We’ll show you:
How to operate your heat pump
How to switch between heating and cooling
How to use your thermostat
Basic maintenance steps
What to expect during different weather conditions
We’re always happy to answer questions — no rush, no pressure.
7.
Warranty Registration and After-Care Support
Many heat pump warranties require proper registration.
Twintech handles that for you, ensuring you receive full coverage.
We also offer:
Seasonal tune-ups
Ongoing system maintenance
Priority repair service
Expert advice anytime you need it
Your comfort doesn’t end when the installation is done — we’re here for the long term.
Enjoy a Smooth and Worry-Free Installation with Twintech
A heat pump is a major investment, and at Twintech Heating & Cooling, we treat your home with the care and professionalism you deserve.
From the initial assessment to the moment your new system starts delivering year-round comfort, we make the process easy, friendly, and dependable.
I left a live chat message on their website that my air conditioning was not working. Within 1hr a representative called me to discuss my options.
The next day he came to the house to review my needs and give me a price for a new system. Price quoted was less than I expected and the installation was completed the following day. I found their salesman and the installers very knowledgeable and easy to deal with. All my questions were answered. Everything was properly explained in regards to what unit was needed and why, along with instruction where needed for use.
The installers made sure everything was working properly before they left.
This is to thank Twintech Heating and Cooling for their exceptional and timely service. Mitch, their technician was very courteous and generous with his time right from his first meeting with us. He not only took the time to check everything but also educated us on why we needed what he recommended. Greg and Mitch graciously accommodated us on our requested day and time for job to be done. They were both very courteous and responsive to our needs and special requests especially in a tight spot. The job was finished neatly and on time. Thank you Twintech for your great service !
They came the day and time they had planned for us and were very fast and efficient! The AC works amazing and it is amazing during the heat of the summer we have already got! Thanks for everything you did for us!
Would recommend this company to friends and family in a heartbeat. Very professional , on time and left no mess when the job was done.
Great customer service. Responsive and professional. I would highly recommend Twintech, I used them previously for repair service and a new air conditioner- very satisfied.
Our air conditioner failed. Made a call and within 15 min a technician was at our door.
The issue was fixed and many suggestions were provided.
Thanks to Mitch. Great service !
Our furnace was rattling, as soon as we put our air conditioner on this past week. We had researched looking for a company that was Registered with Better Business Bureau, and this company TwinTech, had A+ Rating. Scott, was immediately helpful via text/phone and sent his technician as soon as he was able...Mitchell/technician provided great professional service. Thank you TwinTech.
Sean and Debbie
I contacted various companies when looking to install a new furnace and I found Twintech to be transparent with their communication and approach. They had options to suit my various requirements and the price vs quality was very good. The after installation communication was also very good and they answered all queries I had.
My furnace broke down last month. The team was quick to respond, courteous, professional and mindful of COVID-19 concerns. I highly recommend them if you are considering replacing or servicing your HVAC equipment.
I was very happy with the installation and price. I would definitely recommend. Thank you Twintech.
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We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.
Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
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