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What to Expect During a Twintech Heat Pump Installation

Upgrading to a heat pump is one of the best ways to improve your home’s comfort and energy efficiency — but many homeowners aren’t sure what the installation process actually involves.
At Twintech Heating & Cooling, we make the experience smooth, transparent, and tailored to your home.
Here’s exactly what you can expect when you choose Twintech for your heat pump installation.
1.
A Detailed In-Home Assessment
Before anything gets installed, our team performs a thorough evaluation of your home.
This includes:
Assessing your current heating and cooling setup
Checking electrical capacity and ductwork (if applicable)
Identifying the best placement for indoor and outdoor units
Calculating system size for optimal performance
This ensures we choose the right heat pump model and configuration for your home’s layout and comfort needs.
2.
Clear, Upfront Recommendations
After the assessment, we walk you through your options in a clear, approachable way.
We'll explain:
Which heat pump models are best suited for your home
Expected energy savings
Installation requirements
Warranty details
Total project cost — with no hidden fees
Our goal is to help you feel confident and informed before moving forward.
3.
Scheduling That Fits Your Routine
We understand your time is valuable.
Twintech works with your schedule to book your installation at a time that’s convenient and minimally disruptive.
Our team arrives on time and fully prepared so the process runs smoothly from start to finish.
4.
Careful Removal of Old Equipment (If Needed)
If you’re replacing an older system, we safely disconnect and remove the existing unit.
We take care of:
Proper disposal
Clean work areas
Safe handling of old refrigerant or electrical components
You don’t have to lift a finger.
5.
Professional Installation of Your New Heat Pump
The installation process typically includes: Outdoor Unit Setup
We place the outdoor heat pump on a stable surface, ensuring proper clearance and airflow for efficient year-round operation.
Indoor Unit Connection
Whether ducted or ductless, the indoor components are mounted or connected to your home’s air distribution system with precision.
Refrigerant and Electrical Work
Our certified technicians handle all wiring, refrigerant lines, and system integration safely and according to code.
System Calibration
Once installed, we:
Charge the system correctly
Check airflow
Verify temperature outputs
Program smart thermostats (if applicable)
Confirm quiet and stable operation
Every detail is fine-tuned to ensure peak efficiency.
6.
Full Walkthrough and Demonstration
Before we leave, we make sure you’re completely comfortable with your new system.
We’ll show you:
How to operate your heat pump
How to switch between heating and cooling
How to use your thermostat
Basic maintenance steps
What to expect during different weather conditions
We’re always happy to answer questions — no rush, no pressure.
7.
Warranty Registration and After-Care Support
Many heat pump warranties require proper registration.
Twintech handles that for you, ensuring you receive full coverage.
We also offer:
Seasonal tune-ups
Ongoing system maintenance
Priority repair service
Expert advice anytime you need it
Your comfort doesn’t end when the installation is done — we’re here for the long term.
Enjoy a Smooth and Worry-Free Installation with Twintech
A heat pump is a major investment, and at Twintech Heating & Cooling, we treat your home with the care and professionalism you deserve.
From the initial assessment to the moment your new system starts delivering year-round comfort, we make the process easy, friendly, and dependable.
I have used Twintech many times over the years. They always arrive quickly and get the issue fixed. The most recent incident was when my air conditioner broke last week I called Greg at 11:30am and he was at my home by 2:30pm he had the unit fixed by 3:30pm. Twintech are very reliable and honest and they are experts in the field. I have already recommended them to many of my friends. I would not use anyone but them for my heating and air conditioning issues.
I would highly recommend these guys, professional, fast and competitive pricing. I moved into this place with no working AC unit with a 8 month baby, he was able to come with in a week to fix even in the busy summer days. He really values his customers , I am already recommending to my neighbors.
Very impressed they arrive to quote even though I had forgotten to call them back to confirm date & time. They showed the day before installation to deliver the unit. Returned the next day as promised at 9am. Project was completed in a professional manner. They even fixed a few things that they noticed were not installed correctly, or to code by previous heating & air contractors we had at our residence before. Would recommend this company to everyone!
Greg removed old oil furnace and oil tank from basement relocated new Napoleon propane furnace to allow duct work to be rerouted to a much more suitable location. Moved air conditioner to the new furnace. Dave recommended two available grants to assist with cost. They kept to their original quoted price which was substantially lower than a competitors for the same furnace and work. They completed the work as stated when stated and left the area clean and tidy. We are very pleased with the outcome.
Twintech installed a Goodman furnace and ac init. Very professional install, both units are working well.
We had Grant and Greg Dainty quote to replace our 20 yr old furnace. I have known them for years and have had other jobs done by them ( AC and Pool Htr). The price was very reasonable and the job was completed in one day.
TwinTech was the right choice. Our consultation with Dave set the tone. Professional and knowledgeable, we even received a follow-up call within hours of our install completion, wow! TwinTech arrived as scheduled to install our A/C unit. Within minutes of arrival Greg noted and explained a few out of code faults on our furnace installed by another company, problems fixed, thanks TwinTech. Greg, Grant and "Subaru" Pete were meticulous start to finish. Highly recommended!
Twintech replaced our aging +20 yrs old Furnace & AC with the variable high efficiency Napoleon Furnace matched with the Goodman AC. Sales guy ,Dave was great, gave a no pressure estimate, explained about the Government Rebate program which they took care of completely including arranging the home energy audit. On the scheduled day Greg and his team arrived on time, did a great job and completed the same day , extremely professional and courteous, cleaned up everything , tested the system, Greg took his time to explain the setup. Very impressed with the Napoleon Furnace 9600 which did a great job in maintaining a comfortable temperature last winter and now with the hot weather the Goodman AC cooled the house in much less time than the old AC unit could ever. From start to finish Twintech were great and have no hesitation in recommending them 100%.
The Twintech team did an excellent job installing our new Goodman air conditioner. They were polite and professional. Greg was knowledgeable and clearly experienced. Thank you Twintech for bringing our cooling system up to current regulations. Job well done!
Dave from TwinTech was very knowledgeable, professional and thorough in the buying process. He helped us to identify the best furnace for our home and our budget. When we needed a new filter a year later and seemed to have a problem finding the right one, I called Dave up and he delivered a filter to me the next day! The cost was on par with other retailers, but it was this unexpected personal service that really was impressive. The furnace? Works like a charm.
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We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.
Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
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