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Durham Region Homeowner FAQ - Amana Heat Pumps

If you’re a homeowner in the Durham Region—from Whitby and Oshawa to Ajax, Pickering, and Clarington—you’ve likely heard a lot about the benefits of Amana heat pumps.
With rising energy costs and a growing focus on efficient home heating, many local homeowners are considering upgrading to a heat pump system.
To help you make an informed decision, Twintech Heating & Cooling has put together this FAQ-style guide to answer the most common questions about Amana heat pumps.
Frequently Asked Questions 1.
What makes Amana heat pumps a good choice for Durham Region homeowners?
Amana heat pumps are known for their high efficiency, reliable heating in cold climates, and impressive warranty coverage.
Whether you’re upgrading your older furnace/AC system or building new, Amana offers long-term comfort with strong performance even during Ontario winters.
2.
Do Amana heat pumps work well in cold weather?
Yes.
Modern Amana heat pumps—especially cold-climate models—are designed to operate efficiently even when temperatures drop well below freezing.
Many homeowners in the Durham Region successfully use them as their primary heating source throughout the winter.
3.
Can a heat pump replace my furnace entirely?
In many cases, yes.
Many homes can rely solely on a cold-climate heat pump.
However, some homeowners prefer a dual-fuel system, where the heat pump handles most heating duties and the furnace acts as backup on the coldest nights.
Twintech can help determine which option is best for you.
4.
How much money can I save with an Amana heat pump?
Savings vary based on home size, insulation, and current heating system.
However, because heat pumps move heat instead of generating it, they’re significantly more efficient than furnaces that burn fuel.
This can lead to lower winter heating bills, especially in well-insulated homes.
5.
Are Amana heat pumps noisy?
Not at all.
Amana units are engineered for quiet, low-vibration operation, making them ideal for suburban neighbourhoods across the Durham Region.
6.
What’s included in Amana’s heat pump warranty?
Amana is known for some of the strongest warranties in the HVAC industry, including long-term compressor and parts protection.
Some premium models even include lifetime unit replacement if the compressor fails.
Twintech ensures your system is properly registered to maintain full warranty eligibility.
7.
How long does a heat pump last?
With proper maintenance, an Amana heat pump typically lasts 15–20 years.
Regular tune-ups provided by Twintech can help maximize lifespan and efficiency.
8.
How often should my heat pump be serviced?
We recommend annual maintenance, ideally before the heating season begins.
Tune-ups help with:
Lower energy consumption
Improved comfort
Early detection of potential issues
Preserving your warranty 9.
Is installation complicated?
Heat pump installation requires specialized training to ensure correct sizing, refrigerant handling, and system calibration.
Twintech’s certified Amana technicians make the process smooth and efficient, typically completing installations within a single day.
10.
Can Amana heat pumps improve indoor air quality?
Yes.
Because heat pumps don’t burn fuel, they don’t produce combustion byproducts.
They also promote better airflow and often integrate with advanced filtration and humidity control systems—ideal for homeowners concerned about winter air quality.
11.
Are heat pumps environmentally friendly?
Absolutely.
Heat pumps reduce reliance on fossil fuels and use significantly less energy.
For Durham Region homeowners looking to shrink their carbon footprint, an Amana heat pump is one of the most impactful upgrades you can make.
12.
How do I know which Amana model is right for my home?
A Twintech specialist will:
Assess your home’s size and insulation
Evaluate existing ductwork
Analyze heating and cooling needs
Recommend the best Amana model for performance and savings
Every home is different, and choosing the right system ensures long-term comfort and efficiency.
Ready to Learn More About Amana Heat Pumps?
Twintech Heating & Cooling is proud to be the Durham Region’s trusted Amana heat pump specialist.
Whether you're researching your first heat pump or upgrading from an older system, we’re here to help you choose, install, and maintain the perfect solution.
We are very happy with our new furnace. The service was excellent the guys worked 6 hours straight through and there was no mess at all they took the old furnace boxs etc with them they then explained everything to us they were very helpful and pleasant , when we need a new air conditioner we know who to call!
The crew from sales to installation was very professional and had great attention to detail
We couldnt have been more impressed with Twintech - from our first service call with Mitch who took the time to thoroughly diagnose the issue with our furnace, to Dave who proposed a well thought out solution to meet our needs and finally Greg and team who acted quickly to install given we had no heat.
We did our due diligence by soliciting quotes from alternate providers and were shocked and disappointed by the aggressive and manipulative tactics used.
Twintech was honest in their approach, detailed in their product knowledge, reasonably priced, diligent in their follow-up and valued our business.
Well done Twintech! You made this a positive experience for us and our new furnace works beautifully!
We recently purchased an Amana high efficiency furnace and humdifier through Twintech. The work was completed very professionally and the quality of the workmanship was high. There was some additional sheet metal work required to complete the installation, which they were able to complete themselves. Overall I am very pleased with the work and would highly recommend Twintech for a furnace replacement.
We were very pleased with every aspect of the work that was done. They were very professional and polite. They arrived when they said they would and job was completed on estimated time
We would highly recommend them to whoever needed a recommendation
We have a very large dog and they were very understanding and respectful of him being around
The blower on our furnace stopped working leaving us with a cold house. Dave from TwinTech responded immediately to our HomeStars service request. From beginning to end Dave was nothing but helpful, friendly and professional, he did a great job of walking us through the quote and scope of work.
The replacement of the furnace went smoothly. The Guys did a great job, everyone was very friendly and polite. There were no hiccups, or unexpected costs. The only surprise was they left the work area cleaner than it was before they started.
Was a great experience with the whole TwinTech team. Its been a couple of months since the new furnace has been installed and its working great!
I heard about TwinTech when researching new furnaces at furnaceprices.ca. After contacting them about my broken down furnace, Dave came to my house the next day to assess my situation and requirements for a new furnace. He recommended one that had stainless steel heat exchangers which sold me since my previous furnace had issues with a rusted secondary heat exchanger that had to be replaced. Dave also set me up with an appointment with an energy audit company so that I could take advantage of a rebate to help improve the energy efficiency of my home and get some money back. A few days later, Greg, Grant, and Mitch came to install the new furnace and remove the old one. When delivering and removing the furnaces, they were very careful not to damage my floors and walls, and even laid out red carpeting to protect the floors. They were very friendly and professional. The installation was completed in the time they said it would take and they cleaned up their work areas. Within a week, Dave called to follow-up to see how everything was going. I have already recommended them to several friends and family members who may need new furnaces soon.
Twintech did a great job, from Dave the Sales Rep to the Office staff and The Professional Technicians who did the installation. They were professional, courteous, knowledgable and informative. From beginning to follow up we were completely satisfied with everything. Thanks Again. Sincerely The Laytons
Great product, great service, great follow-up. The Twintech Heating and Cooling arranged removal of my existing oil tank and they installed the new gas furnace Amana (made in USA). I am very happy with the final result and support I received throughout the process. My thanks go to the entire Twintech team for their professionalism, great communication and follow-up.
We've had Twintech provide us with work in the past, for an inground pool heater and required rough-in for a new gas stove. More recently they provided the same friendly, professional, timely and clean installation of our new furnace.
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We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.
Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
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