$49 / month O.A.C Including Install
$49 / month O.A.C Including Install

A/C Dirty Sock Syndrome, How Do You Solve It?

24 / 7 Emergency Service Available. Call Us Now: 1.844.894.6832


[BACK]
A/C Dirty Sock Syndrome, How Do You Solve It?

Posted On: April 7, 2023

A/C Dirty Sock Syndrome, How Do You Solve It?

Have a newish heat pump/ducts installed with the UV add on and it has a foul smell when turning on the AC.


Spoke to my installer lead/salesperson.


He said he doesn't know why this happens but to solve it they clean the coil.


He also mentioned UV but we already have that.


In your experience anything else I should bring up or look for when they come for the coil cleaning next week? Thanks.


Question from user bardowallace at hvacadvice at reddit.


Answer:


For me, what solved it was:.


Unit 1:


Replacing the plenum.


It was soaking wet.


Unit 2:


Sending new (replacement) coils to be coated; I think it was somewhere in Florida? They coated and then was installed.


This solved two diff problems, both causing a wet paint like odor.


Was covered under warranty.


I made myself a giant PITA to get it solved: took them 1.


5 years, as they first claimed dirty sock was ….


normal.


Don't give up.


It's not normal.


It can be solved.


Answer from user JingleWriter1 at hvacadvice at reddit.



[BACK]

See What Our Customers Are Saying:

by Private User on Twintech Heating and Cooling

Twintech promptly responded to request for quotation. They were thorough and helpful in explaining options. The quote was very competitive. Installation of new furnace was very professionally completed. Excellent work.

by Rita, Scarborough on Twintech Heating and Cooling

When our old oil furnace finally broke down we decided it was time to finally convert to natural gas and finally install central air conditioning at the same time. Knowing it was going to be a significant investment for us, we wanted to make the right choice. Twintech came highly recommended by a friend and we were not disappointed. From the first contact with the salesperson, until the final touches on the installation, we were so pleased with their service. Everyone from the company was so friendly, efficient and a pleasure to deal with. Best of all, the cost was very competitive. We would certainly recommend Twintech to anyone requiring HVAC work in their home.

by Bob S, Pickering on Twintech Heating and Cooling

Mitch from Twintech came out for our annual furnace inspection. We found him to be friendly, conscientious & he left the work area clean. We were also very impressed with the thoroughness of the job he did. This is the 2nd job we’ve had Twintech do for us & have been very happy with the results for each. We highly recommend this company. Thank you, Mitch, Dave & Greg.

by Brent L on Twintech Heating and Cooling

Work was done on schedule, professionally, according to quote and with minimal inconvenience to building users. Very happy with the end result. The only area for improvement from my experience - need more timely quoting process.

by Karen on Twintech Heating and Cooling

The team was great! Very knowledgeable, professional and extremely helpful. A few days after install the unit didn’t seem to be working, user error, but within minutes of contacting them..on a Saturday.. a tech was on the phone troubleshooting with us. I highly recommend Twintech for your cooling or heating needs. They stand by their products and a pleasure to deal with.

by Rob on Twintech Heating and Cooling

During the hottest week in the summer our old A/C decided to call it quits. I called Twintech Heating & Cooling after receiving a referral from a family member; came highly rated for being an honest, family-run business, who appreciates their customers. Dave was able to accommodate my hectic schedule and book a late evening appointment to walk through the specifics. Greg and Mitch arrived exactly on time a few days later, were very polite and friendly, and within a couple of hours had a new unit up and running. I also received a follow-up call to ensure we were happy with the Amana.

by Linda Robinson on Twintech Heating and Cooling

They were on time and very professional. I'm so glad I decided to go with Twintech, thanks!

by Famcam1953 on Twintech Heating and Cooling

Timely and appreciated - this was during the hottest days this year when our Air and Furnace way.
Efficient. Professional. No BS or overselling. What was promised, was delivered at a cost-effective price point.
Down to earth.

by DG Sellers on Twintech Heating and Cooling

Professionally done and took care to cover all entry floors to the house for the installers to remove the old furnace and install a new furnace.
I also made recommendations of the tankless water heater that we had installed and items to address. We did not know they also installed tankless water heaters.

by Bill, Pickering on Twintech Heating and Cooling

Price was not the cheapest nor the most expensive of my quotes. It's the quality of the installation that makes for a good AC system. The twins' knowledge & professionalism was evident in the small details:
Very clean work. Greg made sure that the refrigerant level & temperature were correct. They reinstall the insulation & vapor barrier around the wall. The outside electrical cords were secured to the wall. Proud to support this local company. Thank you.

See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

What You Need to Know Before Buying a Heat Pump

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - November 13, 2023

Buying a heat pump is a significant decision that can impact your home's comfort and energy efficiency. Here are key factors to consider before purchasing a heat pump: Climate and Region: Heat pumps are most effective in moderate

Read More

Why Isn't My Heat Pump Defrosting?

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - October 24, 2023

If your heat pump is not defrosting as it should, it can lead to reduced heating efficiency and potential damage to the system. There are several reasons why a heat pump might not be defrosting properly: Low Refrigerant: Low refrigerant leve

Read More

Furnace Maintenance: Here’s What You Should Know

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - April 28, 2018

You might have certain furnace maintenance questions, especially since the heating season has just passed us. Remember, maintenance is key if you want your furnace to operate efficiently and reliably. It is never too early to prepare for the colder m

Read More

Common Mistakes When Getting a New Furnace

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - March 20, 2025

Here are some common mistakes people make when getting a new furnace, and how to avoid them: Choosing the Wrong Size A furnace that's too big will cycle on and off frequently, leading to uneven heating and higher energy bills. Too smal

Read More