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Is my new Window AC defective?
Posted On: June 5, 2023
I'd be glad to help you troubleshoot whether your new Window AC is defective.
Here are some troubleshooting tips you can follow to determine the issue:
No Cooling or Weak Cooling: Ensure that the temperature settings are correctly adjusted.
Check if the AC's cooling mode is active and not set to just fan mode.
Make sure the air filter is clean and not clogged, as a dirty filter can reduce cooling efficiency.
Verify that the AC is properly sized for the room.
An undersized unit might struggle to cool effectively.
Strange Noises: Some level of noise is normal, but if you're hearing unusual or loud noises, it could indicate a problem.
Rattling or clicking sounds could be due to loose parts.
Make sure all panels, grills, and components are securely attached.
Squealing or grinding noises might indicate a problem with the fan motor or other moving parts.
Water Leakage: A small amount of condensation or water near the unit is normal.
However, excessive leakage can indicate a problem.
Check if the drainage system is functioning properly and not blocked.
Electrical Issues: Ensure that the AC is properly plugged in and receiving power.
If the AC keeps tripping the circuit breaker, there could be an electrical issue or the unit might be overloading the circuit.
Remote Control or Panel Issues: If the AC is operated using a remote control, check if the batteries are functional and properly inserted.
Make sure the control panel on the AC unit itself is responsive and not displaying any error codes.
Odors: New AC units might have a slight odor initially, but persistent or foul smells could indicate mold or other issues.
Clean or replace the filter and ensure proper ventilation.
Insufficient Airflow: Check if the air vents and filters are clean and unobstructed.
Ensure that curtains or furniture are not blocking the airflow from the AC.
Temperature Inaccuracy: Use a separate thermometer to check if the temperature displayed on the AC matches the actual room temperature.
Remote Control Problems: If the remote control isn't working, try replacing the batteries and ensuring there are no obstructions between the remote and the AC unit.
If you've gone through these troubleshooting steps and the issues persist, or if you're unsure about performing any of these steps, it's advisable to contact the manufacturer's customer support or a professional technician.
They can provide further guidance and assistance based on the specific model of your Window AC.
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See What Our Customers Are Saying:
May 3, 2020
Reasonable price and the workmanship was prompt and timely and the employees were great to deal with.
May 2, 2020
The sales process was friendly, informative, and very consultative. They worked hard to earn our business by taking a careful look around our home to assess our needs, providing a lot of information about the product, and answering all our questions and finding the right solution for our home at a competitive price. They prepared us very well for what to expect on installation day, and the installation went very smoothly - no surprises, all very professional! They gave us a call after installation to ensure we were happy with the work. We're very happy that we chose to work with TwinTech to get our new furnace.
May 1, 2020
Twintech promptly responded to request for quotation. They were thorough and helpful in explaining options. The quote was very competitive. Installation of new furnace was very professionally completed. Excellent work.
Jan 17, 2020
When our old oil furnace finally broke down we decided it was time to finally convert to natural gas and finally install central air conditioning at the same time. Knowing it was going to be a significant investment for us, we wanted to make the right choice. Twintech came highly recommended by a friend and we were not disappointed. From the first contact with the salesperson, until the final touches on the installation, we were so pleased with their service. Everyone from the company was so friendly, efficient and a pleasure to deal with. Best of all, the cost was very competitive. We would certainly recommend Twintech to anyone requiring HVAC work in their home.
Jan 15, 2020
Mitch from Twintech came out for our annual furnace inspection. We found him to be friendly, conscientious & he left the work area clean. We were also very impressed with the thoroughness of the job he did. This is the 2nd job weve had Twintech do for us & have been very happy with the results for each. We highly recommend this company. Thank you, Mitch, Dave & Greg.
Jan 14, 2020
Work was done on schedule, professionally, according to quote and with minimal inconvenience to building users. Very happy with the end result. The only area for improvement from my experience - need more timely quoting process.
Jan 13, 2020
The team was great! Very knowledgeable, professional and extremely helpful. A few days after install the unit didnt seem to be working, user error, but within minutes of contacting them..on a Saturday.. a tech was on the phone troubleshooting with us. I highly recommend Twintech for your cooling or heating needs. They stand by their products and a pleasure to deal with.
Jan 11, 2020
During the hottest week in the summer our old A/C decided to call it quits. I called Twintech Heating & Cooling after receiving a referral from a family member; came highly rated for being an honest, family-run business, who appreciates their customers. Dave was able to accommodate my hectic schedule and book a late evening appointment to walk through the specifics. Greg and Mitch arrived exactly on time a few days later, were very polite and friendly, and within a couple of hours had a new unit up and running. I also received a follow-up call to ensure we were happy with the Amana.
Jan 10, 2020
They were on time and very professional. I'm so glad I decided to go with Twintech, thanks!
Aug 20, 2019
Timely and appreciated - this was during the hottest days this year when our Air and Furnace way.
Efficient. Professional. No BS or overselling. What was promised, was delivered at a cost-effective price point.
Down to earth.
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