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Is my new Window AC defective?
Posted On: June 5, 2023
I'd be glad to help you troubleshoot whether your new Window AC is defective.
Here are some troubleshooting tips you can follow to determine the issue:
No Cooling or Weak Cooling: Ensure that the temperature settings are correctly adjusted.
Check if the AC's cooling mode is active and not set to just fan mode.
Make sure the air filter is clean and not clogged, as a dirty filter can reduce cooling efficiency.
Verify that the AC is properly sized for the room.
An undersized unit might struggle to cool effectively.
Strange Noises: Some level of noise is normal, but if you're hearing unusual or loud noises, it could indicate a problem.
Rattling or clicking sounds could be due to loose parts.
Make sure all panels, grills, and components are securely attached.
Squealing or grinding noises might indicate a problem with the fan motor or other moving parts.
Water Leakage: A small amount of condensation or water near the unit is normal.
However, excessive leakage can indicate a problem.
Check if the drainage system is functioning properly and not blocked.
Electrical Issues: Ensure that the AC is properly plugged in and receiving power.
If the AC keeps tripping the circuit breaker, there could be an electrical issue or the unit might be overloading the circuit.
Remote Control or Panel Issues: If the AC is operated using a remote control, check if the batteries are functional and properly inserted.
Make sure the control panel on the AC unit itself is responsive and not displaying any error codes.
Odors: New AC units might have a slight odor initially, but persistent or foul smells could indicate mold or other issues.
Clean or replace the filter and ensure proper ventilation.
Insufficient Airflow: Check if the air vents and filters are clean and unobstructed.
Ensure that curtains or furniture are not blocking the airflow from the AC.
Temperature Inaccuracy: Use a separate thermometer to check if the temperature displayed on the AC matches the actual room temperature.
Remote Control Problems: If the remote control isn't working, try replacing the batteries and ensuring there are no obstructions between the remote and the AC unit.
If you've gone through these troubleshooting steps and the issues persist, or if you're unsure about performing any of these steps, it's advisable to contact the manufacturer's customer support or a professional technician.
They can provide further guidance and assistance based on the specific model of your Window AC.
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See What Our Customers Are Saying:
Apr 10, 2019
Had new furnace installed and ran into some difficulties but the contractor responded in a timely and efficient manner - after further service calls were made, a reasonable resolution was found.
Apr 8, 2019
The work was done quickly efficiently neatly and professionally. Pleased with the service, information, product, and the company.
Apr 1, 2019
Great sales member named Dave came in told us some amazing items and how they would be priced installed an all. We couldnt believe it! The next day the ac was installed, that day one employee named Greg told us that our furnace was working way to hard and was causing us to use way too much gas. So two days later they came in an installed a new furnace!
Apr 1, 2019
Installation was done quickly and professionally. The new furnace is quiet and provides even heat.
Mar 3, 2019
They removed and discarded old furnace. Installed new furnace. Installed air intake pipe, that had never been installed by builder, no charge. Replaced loose hose on floor with hard pipe and rerouted it to drain, no charge. Almost 33% cheaper then quote from Enercare, which was the company we dealt with and had insurance with for 8 years. No yearly fee for cleaning/insurance, saves 300 a year. Courteous, professional, fast, and friendly. My wife and I have been recommending them to everyone we know and meet, and will continue to do so. Thanks for everything, Twintech!!!
Mar 4, 2019
This company was great to deal with. Our furnace went down and they installed a new furnace the next day with a lot of professionalism!
Feb 22, 2019
Finally! An honest company with highly knowledgeable and informative staff. Had a furnace service and found multiply errors in our system from an amateur installer. Very fair price to correct problems and will definitely use again.
Feb 16, 2019
Had to replace the heating & a/c unit in a condo apartment dwelling. this company recommended by the property manager and president of the condo building. found their workmanship and attention to details very good and very thorough. were able to resolve small problems and situations and happy to feel the heat in my unit. it's pricey, but happy was done by a very professional service. thank you.
Feb 13, 2019
Fantastic team. Completed the job as per the specifications and in under 3 hours. Highly recommended Twintech.
Jan 30, 2019
During the summer, I previously hired TwinTech to replace my air conditioner when it failed. They did an excellent job so when I decided to proactively replace the furnace I contacted them. The furnace I had was 22 years old and showed signs of internal leakage. It still worked but rather than wait to have it fail in cold weather, I decided to purchase a higher efficiency model before it failed and take advantage of energy efficiency rebates. TwinTech offered very useful advice on the make and model of furnace to choose including high efficiency and variable speed motor. The price was reasonable, TwinTech arrived at the allotted time, installed the new furnace (including some re-routing of exhaust lines since the existing ones were too close to other vents), removed the old furnace, tested the installation and cleaned everything up. Overall, it was a good experience, they did a great job and the new furnace is working well.
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