$49 / month O.A.C Including Install
$49 / month O.A.C Including Install

HVAC Thermostat Not Working After Trying to Replace

24 / 7 Emergency Service Available. Call Us Now: 1.844.894.6832


[BACK]
HVAC Thermostat Not Working After Trying to Replace

Posted On: August 15, 2023

HVAC Thermostat Not Working After Trying to Replace

Today I tried to replace my existing thermostat with a Nest Learning Thermostat.


My old thermostat is a Bryant thermostat and Bryant HVAC unit.


The thermostat has Y G C W and Rh with a jumper to Rc.


Connected the Nest as suggested and got this error message.


Google tech support wasn't able to help and now after trying to reconnect my old thermostat to have AC running, that won't work now either.


The thermostat won't turn on at all (without batteries) but it turns on with batteries but won't turn on the compressor.


Any suggestions? I have two units (upstairs and downstairs) - it is the downstairs unit that is affected.


We have a crawl space and I can't tell anything obviously wrong (like drain pan etc).


Question from user me4help at hvacadvice at reddit.


Answer:


It sounds like you're experiencing some technical issues with the installation of your Nest Learning Thermostat and the functionality of your HVAC system. Here are a few troubleshooting steps you can take to try to resolve the issues:


  1. Check Wiring Connections: Double-check the wiring connections on both the Nest thermostat and the HVAC unit. Make sure that each wire is properly connected to the corresponding terminal on both ends. Ensure that there are no loose connections or exposed wires.


  2. Check Compatibility: While Nest thermostats are compatible with many HVAC systems, there can be exceptions. Verify that your Bryant HVAC system is compatible with the Nest Learning Thermostat. You can refer to the Nest website or consult the Nest compatibility guide to confirm compatibility.


  3. Check Fuse and Circuit Breaker: If the old thermostat is not working with the HVAC system after attempting to reconnect it, there might be an issue with the power supply. Check the fuse and circuit breaker associated with your HVAC system to make sure they haven't tripped.


  4. Check Battery Contacts: Since you mentioned that the old thermostat is turning on with batteries but won't control the compressor, it's possible that the battery contacts are not making proper contact. Make sure the battery contacts are clean and secure.


  5. Check Compatibility with Dual Systems: If you have two HVAC units for upstairs and downstairs, ensure that the Nest thermostat is compatible with dual-zone systems. Some thermostats require additional wiring or configurations for multi-zone systems.


  6. Nest Wiring Configuration: Verify that you have configured the Nest thermostat correctly based on your HVAC system's wiring. The Nest app or manual should provide guidance on how to set up the thermostat for your specific wiring configuration.


  7. Consult HVAC Professional: If you've tried these troubleshooting steps and are still experiencing issues, it might be a good idea to consult a professional HVAC technician. They can diagnose the issue more accurately and help you resolve any compatibility or wiring problems.


  8. Factory Reset Nest Thermostat: If you want to return to the original configuration, you can perform a factory reset on the Nest thermostat. Refer to the Nest's official documentation on how to perform a reset.


Remember that working with HVAC systems involves electrical components, and if you're not comfortable or experienced with these systems, it's best to seek professional help to prevent any further complications or safety hazards.


Answer from user Downtown-Fix6177 at hvacadvice at reddit.



[BACK]

See What Our Customers Are Saying:

by Aileen Johnson in Toronto on Twintech Heating and Cooling

All staff concerned were total professionals. Sales rep Dave was like having an old friend at your house. No up selling or pressure, just good honest facts and figures. The owners and assistant who installed our unit worked quietly, efficiently and left our home clean. We could not have been happier with the service and attention we were given. We are so happy a family member recommended Twintech. She said "don't call anyone else, just call them...they are amazing". And they were!!! Thank you guys for the great work!!! A. Johnson

by Lynsey from Toronto on Twintech Heating and Cooling

We are completing a large project adding an addition on to our house and couldn’t be more pleased with our decision to trust Twintech with our hvac work. They removed and replaced the furnace, installed a new A/C unit, swapped our tank water heater for a tankless unit, and completed ducting and new A/C lines through the addition. Without hesitation we would recommend Twintech to anyone.

by Oldtown in Pickering on Twintech Heating and Cooling

Honest, very personable , men of their word ,workmanship xcellent ,showed up when promised ,They do not try to up sell ,rather give good advice instead . Price was very fair in my opinion .We have a family member with a medical condition and I think they made us a priority .Very happy with these guys . (Nice guys ) Stu Leffler Ajax.

by Mike B. Toronto on Twintech Heating and Cooling

Very professional, courteous, knowledgeable staff. Sales staff (David Gergley) excellent in knowledge and getting the job setup and installation was very prompt. Greg and Peter (technicians) knew their stuff and stuck around after completion to make sure it all worked properly and that I understood how it all was installed and how the unit worked. Would highly recommend them! Thanks for a great job-house is now cool and comfortable.

by Steve S in Toronto on Twintech Heating and Cooling

I had Twintech install a brand new air condition back in June of this year and I'm very happy with their service. I have a very busy schedule so I sent out an email to 7 or 8 HVAC companies just to get an idea of what it would cost. Dave at Twintech and only one other company were able to give me an approximate quote through email. Many of the companies I reached out to didn't even respond. I decided to meet with Dave and he was very friendly and professional. He gave me a good quote for a name brand/energy efficient AC with installation from their certified technicians. It was an easy decision to go with them.

Within a week I had the unit installed and working perfectly. Their technicians were very helpful and answered all of my questions. I'll definitely be calling them back for all of my HVAC needs in the future.

by Tina - Whitby in Whitby on Twintech Heating and Cooling

The people from Twintech were very friendly and personable...from the salesman to the installers. The installation was done as scheduled. I love my new air conditioner. My neighbour has a York and that thing is so noisy compared to my Goodman!! Thanks Twintech!!

by Cathy f. from Pickering on Twintech Heating and Cooling

Thank you, Twintech. They installed an A/C in my home in the middle of a heat wave which we appreciated very much. I found the team good, not overly friendly, other than the brothers. Dave, the salesperson was awesome, and, it's because of him that I was sold on using Twintech. I had other questions about additional work I am curious about and would have liked them to follow up and provide a quote. Other than that, which ultimately is not related to the great work they did, I would definitely recommend them, although I don't believe they go outside of Durham (check with them).

by Linda from Durham Region on Twintech Heating and Cooling

We have used this company a few times so I can't remember exactly what we paid but I do know that their fees are always very reasonable.

The first time we called Greg was when our furnace conked out while we were away. He came right away, showed me the problem and fixed it immediately.

The second time was when we needed an air conditioner moved and lifted to a platform. Again, he showed up on time, completed the job quickly (including a new gas line) and the fee was very reasonable.

We have received a quote from Greg to replace the air conditioner and furnace and when we are ready to move ahead, we will be calling him.

I have no hesitation in recommending TwinTech!

by AS from Pickering on Twintech Heating and Cooling

Our rating for Twintech is 5/5 stars. They are very professional and efficient, and the transparency they maintain right from the preliminary assessment till the day of the work is a testament to their experience in the field. We had Twintech replace our air conditioning and furnace, and we appreciate the efforts taken by Greg.

by Raymond from Toronto on Twintech Heating and Cooling

After 18 years my Air conditioner died in the middle of a heat wave. I entered my information on Home Stars and within the hour Dave from Twin Tech responded and offered to meet me as soon as possible depending on my availability. Dave was very knowledgeable about the products Twin Tech offered and even though this was the first quote I received . I felt very comfortable in giving Twin Tech my business. maybe it was the professional approach. Needless to say that the crew with Greg and Grant arrived promptly at the time they committed to were very professional and within a few hours had the place cool. They cleaned up and one would never know that I had work done . I know that the System is new and I probably wont need to worry about it for some time. However with the professionalism displayed by the crew I feel assured that should I need to call for service Twin Tech will respond. I also know that should I need a new Heating system I will go with Twin Tech. Keep up the good work.

Related Links:
oshawa gas furnace problems, ac service call, pickering hvac prices, local ac services, ajax furnace inspection, ac repair services, whitby furnace replacement, furnace repairs pickering, oshawa hvac furnaces, central ac service, ac unit maintenance, pickering gas furnace problems, ac installation near me, ajax hvac repair, hvac repairs, ac contractors, ac repair and service, whitby furnaces, residential furnace, residential ac repair, pickering hvac furnace, pickering furnace service, pickering furnaces, oshawa furnace inspection, oshawa furnaces, nearby ac repair,


See What Our Customers Are Saying:

by Aaron on Twintech Heating and Cooling

We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.

by Linda on Twintech Heating and Cooling

Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

Panasonic Heat Pump Rebates Ajax

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - June 30, 2025

If you’re considering upgrading your home’s heating and cooling system in the Durham Region, a Panasonic heat pump is one of the most efficient and eco-friendly choices available. At Twintech Heating & Cooling, we specialize in pro

Read More

Panasonic Heat Pump Installation in Durham

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - June 8, 2025

When it comes to efficient home climate control, few solutions match the reliability and innovation of Panasonic heat pumps. Whether you're aiming to reduce your energy bills or looking for an eco-friendly way to heat and cool your home, Panas

Read More

My Furnace Suddenly Stopped Working

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - February 11, 2025

If your furnace suddenly stopped working, here are some steps to troubleshoot the issue before calling a professional: 1. Check the Thermostat Ensure it’s set to "Heat" mode. Increase the temperature a few degrees to see if

Read More

How Will a Newly Installed AC Unit Effect Your Home?

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - April 24, 2024

Installing a new air conditioning (AC) unit can have several effects on your home, both positive and potentially negative, depending on various factors. Here are some common effects: Improved Comfort: The most immediate and noticeable effect

Read More