Hiring a good air conditioning technician (AC tech) is essential to ensure that your HVAC system is properly installed, maintained, and repaired. Here are some steps to help you find and hire a qualified AC tech:
Determine Your Needs: Before you start your search, assess your HVAC needs. Do you need routine maintenance, a repair, or a new installation? Understanding your specific requirements will help you find a technician with the right expertise.
Ask for Recommendations: Start by asking friends, family, neighbors, or colleagues if they have any recommendations for AC technicians. Personal referrals can be valuable.
Check Online Reviews: Look for AC technicians or HVAC companies in your area online. Read reviews on websites like Google, Yelp, or Angie's List to get an idea of their reputation and the quality of their work.
Verify Licensing and Credentials: Ensure that the technician or company you are considering is licensed and insured. Ask for proof of their licenses and certifications, as HVAC work requires specific training and qualifications.
Ask for References: Request references from the technician or company. Contact these references to inquire about their experiences with the technician's services. This can provide valuable insight into their professionalism and competence.
Get Multiple Quotes: When seeking repair or installation services, obtain quotes from several technicians or companies. This allows you to compare prices, services offered, and warranties provided.
Inquire About Experience: Ask about the technician's or company's experience in the HVAC industry. Technicians with a longer track record may have more expertise in diagnosing and fixing complex issues.
Check for Specializations: Depending on your specific needs, you may want to hire a technician with expertise in a particular brand or type of HVAC system (e.g., central air, ductless mini-splits, heat pumps). Ensure they have experience with the type of system you have or plan to install.
Discuss Payment Terms: Clarify the payment terms and ask for a written estimate that includes all costs, including labor, materials, and any potential additional charges.
Ask About Warranties: Inquire about warranties on both the parts and labor. A reputable AC tech should offer warranties on their work to provide you with peace of mind.
Communication Skills: Pay attention to the technician's communication skills. They should be able to explain the issues with your HVAC system and the proposed solutions in a clear and understandable manner.
Trust Your Instincts: Trust your gut feeling about the technician or company. If something doesn't seem right or you have doubts about their professionalism, it's best to keep looking for another option.
Get a Written Contract: Once you've selected an AC tech or company, make sure to get a written contract that outlines all the details of the job, including the scope of work, payment terms, and timelines.
Follow Up: After the work is completed, follow up to ensure that everything is working properly and that you are satisfied with the services provided.
Remember that hiring a reputable and skilled AC tech is essential for the comfort and efficiency of your HVAC system. Taking the time to research and choose the right technician can save you time and money in the long run.
They came the day and time they had planned for us and were very fast and efficient! The AC works amazing and it is amazing during the heat of the summer we have already got! Thanks for everything you did for us!
Would recommend this company to friends and family in a heartbeat. Very professional , on time and left no mess when the job was done.
Great customer service. Responsive and professional. I would highly recommend Twintech, I used them previously for repair service and a new air conditioner- very satisfied.
Our air conditioner failed. Made a call and within 15 min a technician was at our door.
The issue was fixed and many suggestions were provided.
Thanks to Mitch. Great service !
Our furnace was rattling, as soon as we put our air conditioner on this past week. We had researched looking for a company that was Registered with Better Business Bureau, and this company TwinTech, had A+ Rating. Scott, was immediately helpful via text/phone and sent his technician as soon as he was able...Mitchell/technician provided great professional service. Thank you TwinTech.
Sean and Debbie
I contacted various companies when looking to install a new furnace and I found Twintech to be transparent with their communication and approach. They had options to suit my various requirements and the price vs quality was very good. The after installation communication was also very good and they answered all queries I had.
My furnace broke down last month. The team was quick to respond, courteous, professional and mindful of COVID-19 concerns. I highly recommend them if you are considering replacing or servicing your HVAC equipment.
I was very happy with the installation and price. I would definitely recommend. Thank you Twintech.
Had furnace and air conditioning unit put in. They did an excellent job great price and everything clean as can be, I was very pleased
All winter I have had an issue with very little heat reaching the 2nd floor of our home. After this past winter ended I decided to look into this. I found Twintech Heating and Cooling on line and started the process. After explaining my problem I had a call form Twintech and the tech came out and walked through things with me. The problem was the heating vent pipe had been dropped down in size by someone years ago causing little heat reaching the 2nd floor. Further into checking out the older furnace and AC they found a few things not properly installed by the last install of the old furnace and also that the AC was on it's last legs. I asked for a quote and waited a few days and we decided to go ahead with Twintech. They called a few days before to set up an installation time and date. The day of the install the guys were a half hour early which was a plus. The day of the install was great, the guys worked away removing the old furnace and AC.After which they installed the new furnace and AC. After they cleaned up the basement with all their tools and scrap metal etc. they came back inside to walk thru what they did. They also tested both the furnace and cooling systems to make sure everything worked and I the customer was happy. I now have heat on the 2nd floor for next winter. The guys from Twin tech were very professional. Their work habits and knowledge of the job was excellent. Their workmanship was just excellent, it was just up there with my standards as a homeowner. I am very pleased to have chosen Twintech for my new furnace and AC.. If I had to rate this experience with Twintech this company is a 10 in my books.Product,workmanship and customer care says it all.
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Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!
Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.
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