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Posted On: September 1, 2023
Hiring a good air conditioning technician (AC tech) is essential to ensure that your HVAC system is properly installed, maintained, and repaired. Here are some steps to help you find and hire a qualified AC tech:
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Determine Your Needs: Before you start your search, assess your HVAC needs. Do you need routine maintenance, a repair, or a new installation? Understanding your specific requirements will help you find a technician with the right expertise.
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Ask for Recommendations: Start by asking friends, family, neighbors, or colleagues if they have any recommendations for AC technicians. Personal referrals can be valuable.
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Check Online Reviews: Look for AC technicians or HVAC companies in your area online. Read reviews on websites like Google, Yelp, or Angie's List to get an idea of their reputation and the quality of their work.
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Verify Licensing and Credentials: Ensure that the technician or company you are considering is licensed and insured. Ask for proof of their licenses and certifications, as HVAC work requires specific training and qualifications.
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Ask for References: Request references from the technician or company. Contact these references to inquire about their experiences with the technician's services. This can provide valuable insight into their professionalism and competence.
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Get Multiple Quotes: When seeking repair or installation services, obtain quotes from several technicians or companies. This allows you to compare prices, services offered, and warranties provided.
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Inquire About Experience: Ask about the technician's or company's experience in the HVAC industry. Technicians with a longer track record may have more expertise in diagnosing and fixing complex issues.
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Check for Specializations: Depending on your specific needs, you may want to hire a technician with expertise in a particular brand or type of HVAC system (e.g., central air, ductless mini-splits, heat pumps). Ensure they have experience with the type of system you have or plan to install.
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Discuss Payment Terms: Clarify the payment terms and ask for a written estimate that includes all costs, including labor, materials, and any potential additional charges.
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Ask About Warranties: Inquire about warranties on both the parts and labor. A reputable AC tech should offer warranties on their work to provide you with peace of mind.
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Communication Skills: Pay attention to the technician's communication skills. They should be able to explain the issues with your HVAC system and the proposed solutions in a clear and understandable manner.
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Trust Your Instincts: Trust your gut feeling about the technician or company. If something doesn't seem right or you have doubts about their professionalism, it's best to keep looking for another option.
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Get a Written Contract: Once you've selected an AC tech or company, make sure to get a written contract that outlines all the details of the job, including the scope of work, payment terms, and timelines.
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Follow Up: After the work is completed, follow up to ensure that everything is working properly and that you are satisfied with the services provided.
Remember that hiring a reputable and skilled AC tech is essential for the comfort and efficiency of your HVAC system. Taking the time to research and choose the right technician can save you time and money in the long run.
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See What Our Customers Are Saying:
May 3, 2020
Reasonable price and the workmanship was prompt and timely and the employees were great to deal with.
May 2, 2020
The sales process was friendly, informative, and very consultative. They worked hard to earn our business by taking a careful look around our home to assess our needs, providing a lot of information about the product, and answering all our questions and finding the right solution for our home at a competitive price. They prepared us very well for what to expect on installation day, and the installation went very smoothly - no surprises, all very professional! They gave us a call after installation to ensure we were happy with the work. We're very happy that we chose to work with TwinTech to get our new furnace.
May 1, 2020
Twintech promptly responded to request for quotation. They were thorough and helpful in explaining options. The quote was very competitive. Installation of new furnace was very professionally completed. Excellent work.
Jan 17, 2020
When our old oil furnace finally broke down we decided it was time to finally convert to natural gas and finally install central air conditioning at the same time. Knowing it was going to be a significant investment for us, we wanted to make the right choice. Twintech came highly recommended by a friend and we were not disappointed. From the first contact with the salesperson, until the final touches on the installation, we were so pleased with their service. Everyone from the company was so friendly, efficient and a pleasure to deal with. Best of all, the cost was very competitive. We would certainly recommend Twintech to anyone requiring HVAC work in their home.
Jan 15, 2020
Mitch from Twintech came out for our annual furnace inspection. We found him to be friendly, conscientious & he left the work area clean. We were also very impressed with the thoroughness of the job he did. This is the 2nd job weve had Twintech do for us & have been very happy with the results for each. We highly recommend this company. Thank you, Mitch, Dave & Greg.
Jan 14, 2020
Work was done on schedule, professionally, according to quote and with minimal inconvenience to building users. Very happy with the end result. The only area for improvement from my experience - need more timely quoting process.
Jan 13, 2020
The team was great! Very knowledgeable, professional and extremely helpful. A few days after install the unit didnt seem to be working, user error, but within minutes of contacting them..on a Saturday.. a tech was on the phone troubleshooting with us. I highly recommend Twintech for your cooling or heating needs. They stand by their products and a pleasure to deal with.
Jan 11, 2020
During the hottest week in the summer our old A/C decided to call it quits. I called Twintech Heating & Cooling after receiving a referral from a family member; came highly rated for being an honest, family-run business, who appreciates their customers. Dave was able to accommodate my hectic schedule and book a late evening appointment to walk through the specifics. Greg and Mitch arrived exactly on time a few days later, were very polite and friendly, and within a couple of hours had a new unit up and running. I also received a follow-up call to ensure we were happy with the Amana.
Jan 10, 2020
They were on time and very professional. I'm so glad I decided to go with Twintech, thanks!
Aug 20, 2019
Timely and appreciated - this was during the hottest days this year when our Air and Furnace way.
Efficient. Professional. No BS or overselling. What was promised, was delivered at a cost-effective price point.
Down to earth.
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