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Posted On: September 1, 2023
Hiring a good air conditioning technician (AC tech) is essential to ensure that your HVAC system is properly installed, maintained, and repaired. Here are some steps to help you find and hire a qualified AC tech:
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Determine Your Needs: Before you start your search, assess your HVAC needs. Do you need routine maintenance, a repair, or a new installation? Understanding your specific requirements will help you find a technician with the right expertise.
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Ask for Recommendations: Start by asking friends, family, neighbors, or colleagues if they have any recommendations for AC technicians. Personal referrals can be valuable.
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Check Online Reviews: Look for AC technicians or HVAC companies in your area online. Read reviews on websites like Google, Yelp, or Angie's List to get an idea of their reputation and the quality of their work.
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Verify Licensing and Credentials: Ensure that the technician or company you are considering is licensed and insured. Ask for proof of their licenses and certifications, as HVAC work requires specific training and qualifications.
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Ask for References: Request references from the technician or company. Contact these references to inquire about their experiences with the technician's services. This can provide valuable insight into their professionalism and competence.
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Get Multiple Quotes: When seeking repair or installation services, obtain quotes from several technicians or companies. This allows you to compare prices, services offered, and warranties provided.
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Inquire About Experience: Ask about the technician's or company's experience in the HVAC industry. Technicians with a longer track record may have more expertise in diagnosing and fixing complex issues.
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Check for Specializations: Depending on your specific needs, you may want to hire a technician with expertise in a particular brand or type of HVAC system (e.g., central air, ductless mini-splits, heat pumps). Ensure they have experience with the type of system you have or plan to install.
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Discuss Payment Terms: Clarify the payment terms and ask for a written estimate that includes all costs, including labor, materials, and any potential additional charges.
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Ask About Warranties: Inquire about warranties on both the parts and labor. A reputable AC tech should offer warranties on their work to provide you with peace of mind.
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Communication Skills: Pay attention to the technician's communication skills. They should be able to explain the issues with your HVAC system and the proposed solutions in a clear and understandable manner.
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Trust Your Instincts: Trust your gut feeling about the technician or company. If something doesn't seem right or you have doubts about their professionalism, it's best to keep looking for another option.
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Get a Written Contract: Once you've selected an AC tech or company, make sure to get a written contract that outlines all the details of the job, including the scope of work, payment terms, and timelines.
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Follow Up: After the work is completed, follow up to ensure that everything is working properly and that you are satisfied with the services provided.
Remember that hiring a reputable and skilled AC tech is essential for the comfort and efficiency of your HVAC system. Taking the time to research and choose the right technician can save you time and money in the long run.
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See What Our Customers Are Saying:
Jun 5, 2018
All interactions from sales to installation were Courteous and professional. The installation was seamless and the attention to detail including clean up was outstanding. I highly recommend TwinTech Heating and Cooling.
May 17, 2018
Twintech's Salesman Dave arrived promptly was friendly and courteous, listened and assured us the installation would be completed according to our requests. The crew arrived early morning on May 11th, 2018 and worked through till late afternoon non-stop. They were very friendly, very professional, their expertise was excellent, their workmanship outstanding and the installation was completed in a timely and efficient manner. We were completely satisfied and happy with the quality of the work.
May 9, 2018
I had cold and hot spots all over my 70 yr old home. My furnace is quite new and Greg optimized the fan and furnace. The original installer just took it out of the box with factory settings and installed it- basically running at 50% of capacity. Greg also routed heat into my laundry room, yeah - so now I can renovate laundry room - thanks Greg. He is honest, professional and knowledgeable. I will be calling him back in the spring to optimize my AC as well.
May 8, 2018
Wonderful from beginning to end. I tend to fret and worry about home improvements but the excellent team at TwinTech put my mind as ease. They listen, they are patient and best of all ... the work they did is amazing! I chose the Goodman 80K BTU 2 stage furnace and the matching Goodman air conditioner. Greg, Grant and Poitr "Peter" arrived on time, took great care, explained everything to me and they answered all of my questions. They carefully adjusted the factory settings to optimize the furnace for my house and they also checked the duct work in the basement. Dave, the Sales Manager, came by to say "hello" and to see if I was happy. YES, I am happy with the work! The furnace is very quiet. I have it running on low just to circulate the air in the house and it's so much quieter than my old furnace. When I need new duct work for an upcoming basement renovation TwinTech will be my first choice. I highly recommend TwinTech. PS. They were even nice to my dogs.
Apr 21, 2018
Greg was prompt on the scheduled day of installation and the work was done well within the time estimated beforehand. Installation was neat and the equipment and scope of work was as specified in the quote. One item I must point out is that we were faced with a "No Heat" situation the day before the scheduled installation and Greg came out to address it free of charge. Not only that, but he also corrected an installation fault with our smart thermostat that was not part of the original job, again free of charge.
Mar 16, 2018
Greg came by to do a routine furnace checkup. He was very knowledgeable and professional, letting me know what's being checked/adjusted and giving me tips to ensure everything runs smooth. Very honest and upfront about what's working fine vs. what may need to be fixed/replaced. He didn't attempt to up sell anything that wasn't necessary. I'm glad to have finally found someone I can trust and rely on for all my HVAC needs - furnace, A/C, and hot water tank.
Mar 4, 2018
I'm very happy with the work that was done. Everyone from salesperson to the installers were friendly and professional. They were on time and cleaned up the job site after it was installed. They also answered all my follow up questions promptly. I wouldn't hesitate to work with them or recommend them again.
Feb 28, 2018
Thanks to the team at Twin Tech for a great job installing my new heat pump/ac unit. The guys were very polite and professional. When they left you would never have known they had been there except for the new Mitsubishi unit on the wall!! would highly recommend the Twin Tech team.
Feb 28, 2018
Installed professionally, no delays, no rework needed. Very reliable contractor and sales person. Also installed BBQ gas line and some duct work.
Feb 19, 2018
Greg and Grant are friendly, reliable, and knowledgeable HVAC professionals. The twins, Dave and the entire team provided efficient top quality service. Our family plns to use Twintech for all of our future HVAC needs.
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