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Why Am I Not Getting Heat From My Heat Pump?

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Why Am I Not Getting Heat From My Heat Pump?

Posted On: November 2, 2023

Why Am I Not Getting Heat From My Heat Pump?

If you're not getting heat from your heat pump, there could be several reasons for the issue. Heat pumps work by transferring heat from the outdoor air to your home during the heating season. Here are some common reasons why a heat pump might not be providing heat:


  1. Outdoor Temperature: Heat pumps are less efficient at lower outdoor temperatures. In extremely cold weather, the heat pump's ability to extract heat from the outdoor air may be reduced. Some heat pumps have backup heating elements (electric or gas) to provide additional heat when it's very cold.


  2. Thermostat Settings: Check the thermostat settings to ensure it's set to the heating mode and the desired temperature is higher than the current room temperature.


  3. Power Supply: Make sure the heat pump is receiving power. Check the circuit breaker or fuse box to ensure it's not tripped or blown. Also, verify that the outdoor unit is powered and not covered in ice or snow.


  4. Air Filter: Dirty or clogged air filters can reduce the heat pump's efficiency. Check and replace the air filters if needed, following the manufacturer's recommendations.


  5. Refrigerant Levels: Low refrigerant levels can lead to reduced heating capacity. If you suspect a refrigerant issue, it's best to contact a professional HVAC technician to inspect and service the heat pump.


  6. Outdoor Unit Obstructions: Ensure that there are no obstructions, debris, or ice buildup around the outdoor unit that could impede airflow and heat transfer.


  7. Thermostat Location: Just like with traditional furnaces, the thermostat's location can affect its accuracy. Ensure it's not near drafts, direct sunlight, or heat sources.


  8. Emergency Heat Mode: Some heat pumps have an "emergency heat" or "auxiliary heat" mode. If the heat pump is struggling in very cold weather, you can manually activate this mode to use backup heating elements, but it will be less energy-efficient.


  9. Refrigerant Leaks: A refrigerant leak can cause the heat pump to lose heating capacity. A professional HVAC technician should inspect the system for leaks and make any necessary repairs.


  10. Regular Maintenance: Routine maintenance can help prevent issues. Schedule regular maintenance visits with a professional technician to keep your heat pump operating efficiently.


  11. Professional Help: If you've checked the above points and still have no heat, or if you're uncomfortable troubleshooting the heat pump yourself, it's best to contact a qualified HVAC technician for further diagnosis and repair.


Keep in mind that heat pumps can have specific issues, and troubleshooting them might require expertise in HVAC systems. Attempting to fix complex issues without the necessary knowledge can lead to further problems. It's advisable to contact a professional HVAC technician for a thorough inspection and repair if needed.



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See What Our Customers Are Saying:

by Private User on Twintech Heating and Cooling

I left a live chat message on their website that my air conditioning was not working. Within 1hr a representative called me to discuss my options.
The next day he came to the house to review my needs and give me a price for a new system. Price quoted was less than I expected and the installation was completed the following day. I found their salesman and the installers very knowledgeable and easy to deal with. All my questions were answered. Everything was properly explained in regards to what unit was needed and why, along with instruction where needed for use.
The installers made sure everything was working properly before they left.

by Samta Chanana on Twintech Heating and Cooling

This is to thank Twintech Heating and Cooling for their exceptional and timely service. Mitch, their technician was very courteous and generous with his time right from his first meeting with us. He not only took the time to check everything but also educated us on why we needed what he recommended. Greg and Mitch graciously accommodated us on our requested day and time for job to be done. They were both very courteous and responsive to our needs and special requests especially in a tight spot. The job was finished neatly and on time. Thank you Twintech for your great service !

by Private User on Twintech Heating and Cooling

They came the day and time they had planned for us and were very fast and efficient! The AC works amazing and it is amazing during the heat of the summer we have already got! Thanks for everything you did for us!

by Private User on Twintech Heating and Cooling

Would recommend this company to friends and family in a heartbeat. Very professional , on time and left no mess when the job was done.

by stefany on Twintech Heating and Cooling

Great customer service. Responsive and professional. I would highly recommend Twintech, I used them previously for repair service and a new air conditioner- very satisfied.

by dianeramsden on Twintech Heating and Cooling

Our air conditioner failed. Made a call and within 15 min a technician was at our door.
The issue was fixed and many suggestions were provided.
Thanks to Mitch. Great service !

by Kazuko on Twintech Heating and Cooling

Our furnace was rattling, as soon as we put our air conditioner on this past week. We had researched looking for a company that was Registered with Better Business Bureau, and this company TwinTech, had A+ Rating. Scott, was immediately helpful via text/phone and sent his technician as soon as he was able...Mitchell/technician provided great professional service. Thank you TwinTech.
Sean and Debbie

by ANOOP on Twintech Heating and Cooling

I contacted various companies when looking to install a new furnace and I found Twintech to be transparent with their communication and approach. They had options to suit my various requirements and the price vs quality was very good. The after installation communication was also very good and they answered all queries I had.

by Private User on Twintech Heating and Cooling

My furnace broke down last month. The team was quick to respond, courteous, professional and mindful of COVID-19 concerns. I highly recommend them if you are considering replacing or servicing your HVAC equipment.

by Private User on Twintech Heating and Cooling

I was very happy with the installation and price. I would definitely recommend. Thank you Twintech.

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See What Our Customers Are Saying:

by Aaron on Twintech Heating and Cooling

We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.

by Linda on Twintech Heating and Cooling

Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

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