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Simple Heat Pump Repair Tips

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Simple Heat Pump Repair Tips

Posted On: December 6, 2023

Simple Heat Pump Repair Tips

While some heat pump issues may require professional assistance, there are a few simple heat pump repair tips you can try before calling in a technician. Keep in mind that if you're uncomfortable or unsure about any aspect of the repair, it's always best to seek professional help. Here are some basic troubleshooting tips:


  1. Check the Thermostat:


    • Ensure that the thermostat is set to the desired temperature.
    • Replace the batteries if your thermostat is battery-powered.
  2. Inspect the Air Filter:


    • A dirty or clogged air filter can reduce efficiency. Check and replace the air filter if needed. This is usually a straightforward task and can improve the system's performance.
  3. Clear Debris around the Outdoor Unit:


    • The outdoor unit (condenser) should have clear space around it. Remove any debris such as leaves, branches, or dirt that might obstruct airflow.
  4. Verify Power Supply:


    • Make sure the heat pump is receiving power. Check the circuit breakers to ensure they haven't tripped. If they have, reset them.
  5. Check the Thermostat Wiring:


    • Inspect the thermostat wiring to ensure there are no loose or damaged connections. Turn off power before checking the wiring.
  6. Clean Coils:


    • Over time, the coils on the outdoor unit may accumulate dirt and debris, affecting heat exchange. Gently clean the coils using a soft brush or low-pressure water. Ensure the power is off before attempting this.
  7. Inspect Refrigerant Levels:


    • Low refrigerant levels can impact the heat pump's efficiency. If you suspect a refrigerant issue, it's best to call a professional to handle the recharge.
  8. Check for Ice Buildup:


    • In cold weather, the outdoor unit may accumulate ice. If you notice ice buildup, turn off the heat pump and allow the ice to melt before restarting. The presence of ice could indicate other issues, such as a malfunctioning defrost cycle.
  9. Examine Ductwork:


    • Check the ductwork for leaks or loose connections. Seal any leaks with duct tape or contact a professional for repairs.
  10. Inspect the Fan:


    • If the fan on the outdoor unit is not working, the heat exchange process may be affected. Check for any obstructions and ensure the fan blades spin freely.

Remember, these tips address some common issues, but heat pumps are complex systems, and certain problems may require professional attention. If the troubleshooting steps don't resolve the issue or if you're unsure about how to proceed, it's recommended to contact a qualified HVAC technician for assistance. Regular professional maintenance can also help prevent issues and keep your heat pump operating efficiently.



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See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

by Trevor Owens on Twintech Heating and Cooling

I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. I’ve used the company in the past for my furnace so I was happy when I recognized Greg at my front door. He’s great and the service is always top notch. I’d highly recommend using twintech for honest, superior service in the Durham region. Thanks!

by Nicole Alain on Twintech Heating and Cooling

I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!

by Courtney Parkes on Twintech Heating and Cooling

Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!

by Jacqueline Graham on Twintech Heating and Cooling

Twintech Heating & Cooling installed my furnace in 2022 and in fall of 2023 installed my Panasonic Heat Pump. Greg and Mitch did a great job. Helped me through the rebate process. Super happy with the Heat Pump. Only used my furnace 5 times this winter. Energy bills lower, carbon emissions lower.Thank you Twintech. I recommend highly!

by Bill Grainger on Twintech Heating and Cooling

Just had a new furnace installed by Twintech. I can’t express how great these guys are at what they do. From the sales to installation they were professional all the way. Very reasonable pricing and courteous during the installation and willing to answer any questions I had. Highly recommended !!!

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See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

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