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$49 / month O.A.C Including Install

My Panasonic Heat Pump Suddenly Shut Off

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My Panasonic Heat Pump Suddenly Shut Off

Posted On: January 21, 2024

My Panasonic Heat Pump Suddenly Shut Off

If your Panasonic heat pump has suddenly shut off, there are several potential reasons for this issue. Here are some troubleshooting steps you can take to identify and possibly resolve the problem:


  1. Check the Power Supply:


    • Ensure that the heat pump is receiving power. Check the circuit breaker or fuse box to make sure that the circuit supplying power to the heat pump has not tripped or blown a fuse. If it has, reset the breaker or replace the fuse.
  2. Thermostat Settings:


    • Verify that the thermostat settings are correct. Make sure the temperature setting is higher than the current room temperature in heating mode or lower if you are using cooling mode. Also, ensure that the thermostat is set to the desired operating mode (heating or cooling).
  3. Air Filter:


    • A clogged or dirty air filter can restrict airflow and cause the system to shut off. Check the air filter and replace it if it's dirty. Clean filters are essential for the efficient operation of the heat pump.
  4. Blocked Air Vents:


    • Ensure that all air vents and registers are open and not blocked by furniture or other obstructions. Restricted airflow can cause the heat pump to shut down.
  5. Refrigerant Issues:


    • Low refrigerant levels or a refrigerant leak can affect the heat pump's performance. If you suspect a refrigerant issue, it's best to contact a qualified HVAC technician to inspect and address the problem.
  6. Condensate Drain:


    • Check the condensate drain for any clogs. A clogged drain can trigger a safety feature that shuts off the system to prevent water damage.
  7. Circuit Board or Sensor Problems:


    • Internal components like the circuit board or sensors may be malfunctioning. If you are not familiar with electrical components, it's advisable to consult a professional technician to diagnose and repair these issues.
  8. Outdoor Unit Issues:


    • Inspect the outdoor unit for any visible issues, such as debris, ice buildup, or damage to the fins. Clear away any debris and make sure the outdoor unit is free from obstructions.

If you've gone through these steps and the heat pump still isn't working, it's recommended to contact a qualified HVAC technician to perform a thorough inspection and diagnosis. Attempting to fix complex issues without proper knowledge may lead to further problems or safety hazards.



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I left a live chat message on their website that my air conditioning was not working. Within 1hr a representative called me to discuss my options.
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We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.

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