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What You Should Ask Before Hiring an HVAC Technician
Posted On: March 28, 2018
When was the last time you gave your heating, ventilation, and air conditioning (HVAC) system a checkup? When did your HVAC system last had a scheduled maintenance visit? As responsible homeowners, you should be doing everything to maintain your system and keep it healthy.
Now is the perfect time to hire a reliable HVAC technician to do the job.
The question is: how DO YOU choose the right expert for the job? It is always a great idea to talk to a few different contractors before you can make any decisions.
Here is what you should ask every HVAC technician before you entrust them with your system: "Are you licensed and insured?" HVAC technicians are required to have a license.
If they are not, you probably should not hire them to work on your system.
Make sure that you ask this vital information.
In addition, it is also a great idea to make sure they are insured, just in case something goes wrong while they are working in your home.
You should know if their company has both worker’s compensation as well as liability insurance.
"How much experience do you have in the HVAC industry?" It is also wise to ask how long they have been working in the HVAC industry.
Are they relatively new or have they been working in the industry for a long time? Knowing how much experience an HVAC expert has helps you feel more comfortable when hiring them.
You should also consider asking how they have learned or acquired their skills.
For instance, if you have a specific brand or type of system, you can also ask them if they have experience with that, too.
"Can you provide references from previous clients?" Most HVAC technicians will give you a written estimate that explains what work will be done and how much the whole service will cost.
It is, however, important to get references, too.
When you talk to previous customers, this can give you a better idea of how a certain professional works.
If they cannot or will not provide references or reports from other customers, that does not promote a positive thing, and you should most likely hire another HVAC technician.
If you are looking for the right HVAC professionals to entrust your HVAC system with, you do not have to look any further! Here at Twintech Heating and Cooling, we have reliable HVAC experts that are ready to assist you with all your HVAC needs! We can’t wait to hear from you soon.
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See What Our Customers Are Saying:
Aug 8, 2025
We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.
Aug 8, 2025
Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!
Feb 18, 2025
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
Feb 18, 2025
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
Feb 18, 2025
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
Feb 18, 2025
Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!
Feb 18, 2025
Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.
Aug 17, 2024
I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. Ive used the company in the past for my furnace so I was happy when I recognized Greg at my front door. Hes great and the service is always top notch. Id highly recommend using twintech for honest, superior service in the Durham region. Thanks!
Aug 13, 2024
I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!
Aug 12, 2024
Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!
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