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What You Should Ask Before Hiring an HVAC Technician
Posted On: March 28, 2018
When was the last time you gave your heating, ventilation, and air conditioning (HVAC) system a checkup? When did your HVAC system last had a scheduled maintenance visit? As responsible homeowners, you should be doing everything to maintain your system and keep it healthy.
Now is the perfect time to hire a reliable HVAC technician to do the job.
The question is: how DO YOU choose the right expert for the job? It is always a great idea to talk to a few different contractors before you can make any decisions.
Here is what you should ask every HVAC technician before you entrust them with your system: "Are you licensed and insured?" HVAC technicians are required to have a license.
If they are not, you probably should not hire them to work on your system.
Make sure that you ask this vital information.
In addition, it is also a great idea to make sure they are insured, just in case something goes wrong while they are working in your home.
You should know if their company has both worker’s compensation as well as liability insurance.
"How much experience do you have in the HVAC industry?" It is also wise to ask how long they have been working in the HVAC industry.
Are they relatively new or have they been working in the industry for a long time? Knowing how much experience an HVAC expert has helps you feel more comfortable when hiring them.
You should also consider asking how they have learned or acquired their skills.
For instance, if you have a specific brand or type of system, you can also ask them if they have experience with that, too.
"Can you provide references from previous clients?" Most HVAC technicians will give you a written estimate that explains what work will be done and how much the whole service will cost.
It is, however, important to get references, too.
When you talk to previous customers, this can give you a better idea of how a certain professional works.
If they cannot or will not provide references or reports from other customers, that does not promote a positive thing, and you should most likely hire another HVAC technician.
If you are looking for the right HVAC professionals to entrust your HVAC system with, you do not have to look any further! Here at Twintech Heating and Cooling, we have reliable HVAC experts that are ready to assist you with all your HVAC needs! We can’t wait to hear from you soon.
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See What Our Customers Are Saying:
Nov 7, 2017
I first met Greg and Grant (The Twin Brothers from Twin Tech - yup -it's not just a cool company name) back in 2014 when our furnace broke down and they installed our Carrier Furnace and AC that we purchased through Sears. I liked them instantly when I met them due to their friendly and professional service, and the fact that they didn't mind taking a little extra time to explain things in terms I could understand. Since that time they have reached out to me at least once a year to ensure that everything was running smoothly with my system and to keep me appraised of their evolving services. Due to this high level of proactive customer service I didn't hesitate to call and obtain their help for a Gas Stove removal and installation. When I scheduled the call Greg and Grant let me know that they would arrive the morning of the appliance delivery to disconnect the old gas stove, and then return in the afternoon to connect the new stove. Sure enough, they did just that as promised. Where they exceeded my expectations is with the extra level of support helping to assemble the burners and grills on the stove and in the oven. This may seem like a small thing to some but to my wife who was at home during this entire process it meant a stress free transition to the meal prep for the day. When I called home to ask about the install she commented that, "they left the place cleaner than it was when they arrived and they setup all the grills on top of the stove and in the oven... they didn't have to do all that -Wow!". You know what they say, Happy Wife, Happy Life. So in summary, I am recommending Twintech Heating & Cooling for all of your Furnace, Air Conditioning, and Gas Line needs. I've even called on these guys to help swap out a leaky water valve. They are just so easy to reach and communicate with by phone, and they don't mind a text message to confirm the details. You can rest easy when you have the Twins on your side as an extension of your household maintenance plan.
Oct 19, 2017
First thing, they actually showed up for a quote. Other big name companies in the area didn't even return my call , job was done as expected and new equipment is quiet and installed very clean and professional. Would highly recommend these guys.
Oct 17, 2017
They removed our old furnace and replaced it with a new furnace and AC system.
Sep 28, 2017
Work was performed in a clean and timely manner. The furnace and metal work was performed by the Twintech team (did not require separate contractor to do the metal work). Energy audit was arranged and promised rebates were received. The overall price was very competitive. We have recommended Twintech to several of our friends and family. Awesome job.
Sep 20, 2017
Grant and Greg installed a heating and AC system in our new Linwood post and beam home. Post and beam can be challenging structures for running ductwork and their high ceilings and open concept frequently frustrate efforts at balancing air flow and controlling temperatures. But these guys did it and did it right the first time. Even the building inspector was impressed with what he saw. More importantly, the boys brought a high degree of trust and integrity to the job. Something in short supply these days.
Sep 13, 2017
Very polite and professional. They removed my o
ld furnace and A/C and installed my new ones. They were efficient and thoroughly cleaned up when they were done! I would highly recommend them!
Sep 13, 2017
Pro from start to finish. They were able to fix my gas fireplace at very little cost as well.
Aug 8, 2017
Excellent installation very knowledgeable gentlemen! Would highly recommend them to all my friends for any hvac work !
Jul 23, 2017
I have used Twintech many times over the years. They always arrive quickly and get the issue fixed. The most recent incident was when my air conditioner broke last week I called Greg at 11:30am and he was at my home by 2:30pm he had the unit fixed by 3:30pm. Twintech are very reliable and honest and they are experts in the field. I have already recommended them to many of my friends. I would not use anyone but them for my heating and air conditioning issues.
Jul 17, 2017
I would highly recommend these guys, professional, fast and competitive pricing. I moved into this place with no working AC unit with a 8 month baby, he was able to come with in a week to fix even in the busy summer days. He really values his customers , I am already recommending to my neighbors.
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