$49 / month O.A.C Including Install
$49 / month O.A.C Including Install

AC Repair: When to Contact a Professional

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AC Repair: When to Contact a Professional

Posted On: August 13, 2024

AC Repair: When to Contact a Professional

Your air conditioner plays a crucial role in keeping your home comfortable, especially during the sweltering summer months. While regular maintenance can prevent many issues, there are times when your AC might start acting up. Knowing when to handle the problem yourself and when to call in a professional is key to preventing further damage and ensuring your system runs efficiently. Here’s a guide on when to contact a professional for AC repair.


1. No Cool Air

  • If your AC is running but not blowing cold air, it could be due to several issues, such as low refrigerant levels, a malfunctioning compressor, or a blocked condenser. These are not problems you should tackle on your own. A professional can accurately diagnose and fix the issue.

2. Weak Airflow

  • Weak airflow from your vents could indicate a problem with the ductwork, a clogged air filter, or a failing blower motor. If replacing the filter doesn’t solve the issue, it’s time to bring in a professional to check for blockages or mechanical failures within the system.

3. Frequent Cycling

  • If your AC is constantly turning on and off, known as short cycling, it can lead to higher energy bills and increased wear and tear on the system. Short cycling can be caused by an oversized unit, thermostat issues, or problems with the compressor. A professional HVAC technician can identify the root cause and provide the necessary repairs.

4. Unusual Noises

  • Unusual sounds like grinding, banging, or squealing from your AC unit are never a good sign. These noises could indicate anything from a loose component to a failing compressor. It’s essential to contact a professional immediately to prevent further damage to the system.

5. Foul Odors

  • If you notice strange smells coming from your AC, it could be due to mold growth in the ducts or a burnt-out wire. Both issues require immediate attention from a professional to prevent potential health risks and further system damage.

6. Moisture or Leaks Around the Unit

  • If you see moisture or notice leaks around your indoor or outdoor unit, it could be due to a refrigerant leak or a blocked condensate drain. Refrigerant leaks are hazardous and should be handled by a licensed technician. Similarly, a blocked drain can lead to water damage and mold growth, which a professional can address.

7. High Humidity Levels

  • Your AC should regulate humidity as well as cool your home. If you’re noticing higher humidity levels indoors, it might indicate that your system is struggling and needs professional attention.

8. Rising Energy Bills

  • A sudden spike in your energy bills without a corresponding increase in usage might mean that your AC is working harder than it should be. This could be due to a variety of issues, including dirty coils, low refrigerant, or a failing component. A professional can conduct a thorough inspection to determine the cause.

9. Age of the Unit

  • If your air conditioner is over 10-15 years old and frequently needs repairs, it might be more cost-effective to replace the unit. A professional can help you determine whether a repair or replacement is the better option for your situation.

10. Electrical Issues

  • If your AC unit is tripping the circuit breaker or you’re noticing flickering lights when it kicks on, these are signs of a significant electrical problem. Electrical issues are dangerous and should only be handled by a professional.

For residents in Pickering and the surrounding Durham region, TwinTech Heating and Cooling offers expert AC repair services. Their experienced technicians can diagnose and repair all types of air conditioning issues, ensuring your system is running smoothly and efficiently.



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See What Our Customers Are Saying:

by Tony Forde on Twintech Heating and Cooling

We have been shopping for a heat pump for our home. We had 3 reps come in and make recommendations and provide a quote. Of the 3, Bob was so clearly so much more qualified, thorough and informed than the other two that the decision was a no brainer. As soon as we get our audit results Twintech will be installing our heat pump.

by Private User, Pickering on Twintech Heating and Cooling

knowledgeable sales person, did not try to up-sell unneeded features,
and was easily contacted to ensure customer satisfaction.
Installation was expertly done by friendly guys, everything explained for use of the products. Old products were removed and returned to rental company as part of the service. Follow up call was received to check all was well. This is my second time using this company as I was fully satisfied with my previous air conditioning unit installation

by Private User, Courtice on Twintech Heating and Cooling

Twintech recently installed a new furnace for me. Bob did a great job assessing what I had and needed. All details well explained including the importance of proper sizing of furnace and the value of multi stage heating and the variable speed blower. As a nurse, indoor air quality is a high priority so the variable speed motor running continuous is so good. 24/7 air cleaning. Greg did a great job on install, attention to detail so appreciated. Already notice such an improved comfort and heat. Thank you Twintech! You come as advertised. I will recommend to anyone in need of heating or cooling!

by Walter, Whitby on Twintech Heating and Cooling

We received various quotes from 4 different companies and right away, the prompt and thorough communication from Bob from TwinTech stood out. He introduced himself, sent sample sites and information, and always confirmed any agreed to dates and times.

Bob was friendly and extremely knowledgeable about the topic of HVAC and it was clear he was passionate about his profession. He approached the job as if he was installing in his own home.

Prior to the new furnace & A/C installation, our old units were loud and inefficient - having several rooms feeling too cold in the winter and too hot in the summer. After installing the recommended units, all rooms stay at a consistent temperature- even the finished basement.

I highly recommend the TwinTech team - just an outstanding job at a reasonable price point.

by Private User on Twintech Heating and Cooling

The experience with Twintech was great from the start. Bob the sales manager was friendly and professional and did not use any pressure tactics. He was very knowledgeable.
The installation was completed by the twin owners in about 6-7 hours. Clean quiet easy going didn't mind when I poked my head in to see progress. Highly recommend

by Private User on Twintech Heating and Cooling

Just choose Twintech!

I do not usually write reviews and should have done this a few days sooner. But I was and still am enjoying the increased comfort in my home from the new furnace installed by Twintech.

From my initial call and conversation with Bob, I already had a good feeling that I would like this company.

I was provided information, pictures of great quality work previously completed.

When Bob came for the inspection of the furnace he was amazing. He gave so much great advice and told me all the areas that his team would resolve. I was very impressed as some of what he had suggested I had only seen in Youtube videos. The honesty and options for payment made this a no brainer. I decided I would like Twintech to replace my furnace.

The work was scheduled promptly week and took place within half a day. Gregg came to install the new furnace. Again amazing they carried out all the work promised. What was left was the best I have seen and speaks to how they take pride in the work they do and deliver. Gregg was really polite and professional and the furnace in my basement is a work of art.

by Private User on Twintech Heating and Cooling

They were friendly, fast, clean, & answered any questions I had. They are also offering an interest free 12 month payment plan - that really helped me out since this was an unexpected expense.

by Jamie, Windsor on Twintech Heating and Cooling

I had Twintech heating install a new furnace and ac unit. Bob, the sales rep, the installation team of Greg and Mitch were a 10 across the board. They were never pushy, gave me time to think about it. Once we decided , they were there in 24hrs. Great company to deal with. And they were nearly 5k less than a competitors quote for a top of the line furnace/ac unit verse mid level.
I highly recommend Twintech heating to anyone interested in anything HVAC.

by Private User on Twintech Heating and Cooling

Our hot water tank died and with an after hours phone called Bob the sales guy jumped into action. Friendly, courteous and genuinely wanted to do whats best for our house hold we were given options and he awaited an answer with no pressure.

We decided on what we wanted and it was installed asap and Greg and team worked and cleaned up so well, you would never know there was a hot water tank there before!

We love our hot water tank and being able to have back to back to back showers without having to wait for the hot water tank to heat the water!

by Gary Grieves, Ajax on Twintech Heating and Cooling

I had heard of Twin Tech from a good friend of mine.
I needed to get a new Air Conditioner. It was not working properly and was 19 years old. I decided to get a new furnace at the same time.
I gave them a call on Saturday June 28.
I spoke to Bob Graham. I made arrangements for him to attend my house the following day.
I saw him on Sunday June 29 at 1100 AM.
He was on time and looked professional.
He spent 2 hours with me going over what I needed. He also suggested that I purchase a Humidifier. He gave me a quote of just under $11,000.00 for the purchase and installation of a Air Conditioner, Furnace and Humidifier. He was not pushy and gave me time to speak to my wife.
I called Bob on Monday June 30 and made arrangements to have it installed by the end of the week.
On Friday June 3 they arrived at 830 AM.
Again, right on time.
Greg and Mitch worked all day and finished the installation by 430 PM.
They made sure that everything was working properly and the basement was just as clean as it was before they came.
I will now be using Twin Tech to perform any maintenance needed on this equipment.
I was completely satisfied from start to finish with the service provided.

Thank You,
Gary Grieves.
Upchurch Ave.
Ajax.

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See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

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