$49 / month O.A.C Including Install
$49 / month O.A.C Including Install

AC Repair: When to Contact a Professional

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AC Repair: When to Contact a Professional

Posted On: August 13, 2024

AC Repair: When to Contact a Professional

Your air conditioner plays a crucial role in keeping your home comfortable, especially during the sweltering summer months. While regular maintenance can prevent many issues, there are times when your AC might start acting up. Knowing when to handle the problem yourself and when to call in a professional is key to preventing further damage and ensuring your system runs efficiently. Here’s a guide on when to contact a professional for AC repair.


1. No Cool Air

  • If your AC is running but not blowing cold air, it could be due to several issues, such as low refrigerant levels, a malfunctioning compressor, or a blocked condenser. These are not problems you should tackle on your own. A professional can accurately diagnose and fix the issue.

2. Weak Airflow

  • Weak airflow from your vents could indicate a problem with the ductwork, a clogged air filter, or a failing blower motor. If replacing the filter doesn’t solve the issue, it’s time to bring in a professional to check for blockages or mechanical failures within the system.

3. Frequent Cycling

  • If your AC is constantly turning on and off, known as short cycling, it can lead to higher energy bills and increased wear and tear on the system. Short cycling can be caused by an oversized unit, thermostat issues, or problems with the compressor. A professional HVAC technician can identify the root cause and provide the necessary repairs.

4. Unusual Noises

  • Unusual sounds like grinding, banging, or squealing from your AC unit are never a good sign. These noises could indicate anything from a loose component to a failing compressor. It’s essential to contact a professional immediately to prevent further damage to the system.

5. Foul Odors

  • If you notice strange smells coming from your AC, it could be due to mold growth in the ducts or a burnt-out wire. Both issues require immediate attention from a professional to prevent potential health risks and further system damage.

6. Moisture or Leaks Around the Unit

  • If you see moisture or notice leaks around your indoor or outdoor unit, it could be due to a refrigerant leak or a blocked condensate drain. Refrigerant leaks are hazardous and should be handled by a licensed technician. Similarly, a blocked drain can lead to water damage and mold growth, which a professional can address.

7. High Humidity Levels

  • Your AC should regulate humidity as well as cool your home. If you’re noticing higher humidity levels indoors, it might indicate that your system is struggling and needs professional attention.

8. Rising Energy Bills

  • A sudden spike in your energy bills without a corresponding increase in usage might mean that your AC is working harder than it should be. This could be due to a variety of issues, including dirty coils, low refrigerant, or a failing component. A professional can conduct a thorough inspection to determine the cause.

9. Age of the Unit

  • If your air conditioner is over 10-15 years old and frequently needs repairs, it might be more cost-effective to replace the unit. A professional can help you determine whether a repair or replacement is the better option for your situation.

10. Electrical Issues

  • If your AC unit is tripping the circuit breaker or you’re noticing flickering lights when it kicks on, these are signs of a significant electrical problem. Electrical issues are dangerous and should only be handled by a professional.

For residents in Pickering and the surrounding Durham region, TwinTech Heating and Cooling offers expert AC repair services. Their experienced technicians can diagnose and repair all types of air conditioning issues, ensuring your system is running smoothly and efficiently.



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See What Our Customers Are Saying:

by Private User on Twintech Heating and Cooling

This review is late coming so my apologies to the amazing Twin Tech team! I contacted Dave at Twin Tech for a quote this past Feb (as I was collecting a few) and his recommendation was excellent. From the first meeting with Dave to the team installing the new furnace, not once did i feel uncomfortable . The team were extremely professional yet personable and clean and tidy. Decent companies still exist!
The new furnace just purrs and its just amazing the difference it has made!
(PS my sibling ended up getting a furnace from them as well)

by Private User on Twintech Heating and Cooling

The service was Twintech was excellent.
Dave our salesperson was easy to talk to and was professional. The unit recommended meets our needs and budget.
Greg and his team arrived on time for the installation and even got rid of the garbage the contractors left in our furnace.
Would definitely recommend Twintech.

by Steve V, Toronto on Twintech Heating and Cooling

Our old water tank was installed in 1997. Wasn't working as well as it should so we looked into a tankless as it is more efficient and a space saver! we had used Twintech in the past for a furnace cleaning and were satisfied with that so we decided to ask for a quote for the changeover. Gary arrived and provided the options and the quote fit within our budget so we decide to go with them after receiving a few alternative quotes from other companies. They did what the said would be done and it was completed within a reasonable time frame! Removal and cleanup of the old tank was seamless. We are now enjoying consistent and efficient Hot water! I recommend Twintech and would use them for future projects!

by New AC Unit + Humidifier on Twintech Heating and Cooling

One of the most honest HVAC companies out there! Dave was very helpful and informative in helping us choose a new AC unit. While they weren’t the lowest quote, we went with them because we trusted Dave and he was the most honest guy out of the companies that quoted us.
Greg and his crew who installed the unit were very professional and did a great job. If I could do it over again I would choose Twintech again.

by Private User on Twintech Heating and Cooling

Relocated and replaced our air conditioning unit. Fast, professional, and high quality service. We would definitely use them again for future projects!

by Ian, Toronto on Twintech Heating and Cooling

The term excellent or incredible does not seem high enough praise for the Twintech Heating and cooling company that recently replaced our 15 year old furnace. To start with, the response from Dave at Twintech to our original pricing request was the quickest and most professional of the 5 prices we received which included two of the primary natural gas providers. The Twintech pricing was the most competitive by a considerable margin.
We had Dave visit our home to confirm all pricing which he did and scheduled us for next day installation which was not offered my the majority of the other providers.
The installation; the team arrived on time and provided coverings to all of the hardwood flooring and stairs and proceeded with the removal and reinstallation of the new furnace, the workers predicated six hours and were completed in five hours. I have to mention how courteous and polite the workers were each time we interacted with them from start to finish.
The final result was amazing, all materials were cleaned up and removed from the house and the workmanship very impressive.
One feature that really stood out for me which shows a high level of professionalism was that we had various condensation hoses from the furnace , humidifier and an air filtration unit meeting at the one drain, the installation crew ran PVC tubing including elbows along two sides of the furnace to guide the hoses into one PVC tube at the drain, it looks great!
When the install was completed and tested the Twintech technician guided us through the features and recommendation's for care of the new furnace.
We highly recommend Twintech to anyone for the outstanding service provided to us.

by Stephen, Pickering on Twintech Heating and Cooling

I didn't hesitate to call Twintech in for a 2nd time as they did an outstanding job installing my new furnace last year. This time my 18 year old air conditioner was on its last legs. Greg and the team are top notch, highly skilled technicians. The job was executed in a timely and professional manner. Greg was extremely thorough and went the extra mile to make sure everything was operating efficiently. Lastly, Dave is a true gentleman and really made the customer experience pleasurable and worry free. Always remember that good work ain't cheap and cheap work ain't good.

by Derek, Whitby on Twintech Heating and Cooling

It's so hard to find solid companies these days, but I was very pleased to find one in Twintech. Greg and his crew were very clean, respectful and professional. We were most impressed at how all the things they said they would do, were done. Sounds strange, but usually when a contractor comes to your home they say they will take care of this and that, make sure this is done, etc but when the work starts you have to constantly remind them of your previous discussions. Greg ensured every item he said he would do was done, no reminders required. The work was done right, at a fair price and on time. We will be sure to call them when our A/C unit dies (fingers crossed that's not going to happen too soon :) )

by Patrick, Toronto on Twintech Heating and Cooling

Replaced our aging hot water tank with a tankless system. Excellent work, fast efficient and clean.

Walked us through the new system and recommended maintenance schedule.

This is our second time working with TwinTech and we are very happy with the quality of their work and professionalism.

by Troy, Toronto on Twintech Heating and Cooling

Efficient work and great follow up by the team at Twin Tech. Great product and communication.

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See What Our Customers Are Saying:

by Aaron on Twintech Heating and Cooling

We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.

by Linda on Twintech Heating and Cooling

Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

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