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What to Do When Your Furnace Unit Shuts Down
If your furnace unexpectedly shuts down, it can be stressful, especially in cold weather. Before calling for professional help, here are a few steps you can take to troubleshoot the issue:
Check the Thermostat
Ensure the thermostat is set to "heat" and the temperature is set above the room temperature. Sometimes, the settings can get changed accidentally, causing the furnace not to kick on.
Inspect the Power
Verify that the furnace is receiving power. Check the circuit breaker and reset it if necessary. If the furnace is connected to a switch, ensure it’s turned on.
Replace the Air Filter
A clogged air filter can cause your furnace to overheat and shut down. If the filter is dirty, replace it and see if that solves the issue.
Examine the Pilot Light or Ignition
For older furnaces, check whether the pilot light is on. If it’s off, you may need to relight it. Newer models may have an electronic ignition, which should be inspected by a professional.
Check the Furnace Door
Some furnaces won’t operate if the access door is not properly closed. Double-check that the door is securely shut.
Inspect the Vents
Blocked vents can disrupt airflow, causing the furnace to shut down. Make sure all vents are open and unblocked.
Examine the Flame Sensor
A dirty flame sensor can cause the furnace to shut off after lighting. If you're comfortable, you can clean it with a soft cloth, but calling a professional might be the best option.
Reset the Furnace
Some furnaces have a reset button, typically located near the blower. Press it and wait a few minutes for the system to reboot.
Call a Professional
If none of these steps solve the issue, it’s time to call an HVAC technician. They can diagnose and fix any deeper issues with the system.
Regular furnace maintenance can prevent sudden shutdowns, ensuring your unit operates efficiently throughout the winter months.
Had new furnace installed and ran into some difficulties but the contractor responded in a timely and efficient manner - after further service calls were made, a reasonable resolution was found.
The work was done quickly efficiently neatly and professionally. Pleased with the service, information, product, and the company.
Great sales member named Dave came in told us some amazing items and how they would be priced installed an all. We couldnt believe it! The next day the ac was installed, that day one employee named Greg told us that our furnace was working way to hard and was causing us to use way too much gas. So two days later they came in an installed a new furnace!
Installation was done quickly and professionally. The new furnace is quiet and provides even heat.
They removed and discarded old furnace. Installed new furnace. Installed air intake pipe, that had never been installed by builder, no charge. Replaced loose hose on floor with hard pipe and rerouted it to drain, no charge. Almost 33% cheaper then quote from Enercare, which was the company we dealt with and had insurance with for 8 years. No yearly fee for cleaning/insurance, saves 300 a year. Courteous, professional, fast, and friendly. My wife and I have been recommending them to everyone we know and meet, and will continue to do so. Thanks for everything, Twintech!!!
This company was great to deal with. Our furnace went down and they installed a new furnace the next day with a lot of professionalism!
Finally! An honest company with highly knowledgeable and informative staff. Had a furnace service and found multiply errors in our system from an amateur installer. Very fair price to correct problems and will definitely use again.
Had to replace the heating & a/c unit in a condo apartment dwelling. this company recommended by the property manager and president of the condo building. found their workmanship and attention to details very good and very thorough. were able to resolve small problems and situations and happy to feel the heat in my unit. it's pricey, but happy was done by a very professional service. thank you.
Fantastic team. Completed the job as per the specifications and in under 3 hours. Highly recommended Twintech.
During the summer, I previously hired TwinTech to replace my air conditioner when it failed. They did an excellent job so when I decided to proactively replace the furnace I contacted them. The furnace I had was 22 years old and showed signs of internal leakage. It still worked but rather than wait to have it fail in cold weather, I decided to purchase a higher efficiency model before it failed and take advantage of energy efficiency rebates. TwinTech offered very useful advice on the make and model of furnace to choose including high efficiency and variable speed motor. The price was reasonable, TwinTech arrived at the allotted time, installed the new furnace (including some re-routing of exhaust lines since the existing ones were too close to other vents), removed the old furnace, tested the installation and cleaned everything up. Overall, it was a good experience, they did a great job and the new furnace is working well.
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Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!
Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.
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