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Furnace Troubleshooting Guide: Keep Your Home Warm

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Furnace Troubleshooting Guide: Keep Your Home Warm

Posted On: November 2, 2024

Furnace Troubleshooting Guide: Keep Your Home Warm

Is your furnace acting up? There’s no need to panic just yet! A few basic troubleshooting steps can often save you time and money, especially if the problem is simple. Here’s a guide to help you identify common furnace issues, understand their causes, and perform some easy fixes.



1. Check the Thermostat

  • Problem: The furnace doesn’t turn on or doesn’t seem to heat effectively.
  • Solution: Ensure your thermostat is set to “Heat” and that it’s on a temperature setting higher than the current room temperature. Make sure it’s powered on, and check the batteries if it’s a battery-operated model.

Tip: Clean your thermostat regularly. Dust can affect its functionality, causing it to misread the room temperature.



2. Inspect the Air Filter

  • Problem: Reduced airflow or uneven heating throughout your home.
  • Solution: A dirty air filter restricts airflow, making your furnace work harder and less efficiently. Inspect and replace your filter every 1-3 months, depending on the manufacturer’s recommendations.

Tip: Consider setting a reminder to change your filter each season to help your furnace run smoothly.



3. Check the Furnace Switch and Circuit Breaker

  • Problem: Furnace won’t start at all.
  • Solution: Make sure your furnace switch (located near the furnace itself) is in the “On” position. If the furnace still doesn’t start, check your circuit breaker to ensure the furnace’s circuit is not tripped.

Tip: If you reset the circuit breaker and it trips again, avoid further troubleshooting and contact a professional. This could indicate a more serious electrical problem.



4. Ensure Proper Ventilation and Clear Vents

  • Problem: Uneven heating, weak airflow, or furnace shutting down unexpectedly.
  • Solution: Inspect your home’s vents and make sure they aren’t blocked by furniture, curtains, or other obstructions. Also, check for anything blocking the furnace’s external vents.

Tip: Periodically walk through your home to make sure vents and registers are fully open and free of obstructions.



5. Look at the Furnace Pilot Light (Gas Furnaces Only)

  • Problem: Furnace isn’t producing heat.
  • Solution: For gas furnaces with pilot lights, check to see if the flame is lit. A functioning pilot light should burn a bright blue. If it’s off or burning yellow, you may need to relight it or contact a professional to address a potential gas leak.

Warning: If you suspect a gas leak, leave your home immediately and contact emergency services. Do not attempt to fix this issue yourself.



6. Examine the Furnace Flame Sensor

  • Problem: Furnace turns on but shuts down shortly after.
  • Solution: A dirty or faulty flame sensor can cause your furnace to shut off unexpectedly. Carefully clean the flame sensor with a soft cloth or emery paper, but ensure the furnace is off before doing this.

Tip: If this doesn’t fix the problem, consider calling a professional for further inspection.



7. Listen for Unusual Noises

  • Problem: Furnace is making strange noises (banging, rattling, or screeching sounds).
  • Solution: Banging noises can indicate issues with the burner, while rattling may suggest loose parts. Loud screeching noises often point to issues with the blower motor. Tighten any loose panels, but if the noise continues, call a technician.

Tip: Regular maintenance can prevent many of these issues from developing in the first place.



8. Inspect Blower Motor and Belts

  • Problem: Furnace blows cool air or has weak airflow.
  • Solution: Check the blower motor for dust buildup or worn-out belts. Dust can sometimes prevent the blower motor from working effectively, and old belts might need replacing.

Tip: Be cautious when working near the blower motor. It’s best to turn off the furnace completely to avoid injury.



9. Test Furnace Safety Switches

  • Problem: Furnace won’t start or shuts off unexpectedly.
  • Solution: Safety switches prevent the furnace from overheating. If they’re malfunctioning, they may need to be reset or replaced.

Tip: Most homeowners should avoid handling safety switches, as incorrect handling can lead to further issues. If you suspect a switch problem, consult a licensed technician.



When to Call a Professional

If you’ve gone through these steps and your furnace is still not working properly, it’s time to call a licensed HVAC technician. Additionally, any issues related to gas leaks, electrical faults, or complex mechanical components are best left to professionals.



Regular Maintenance Keeps Your Furnace Running Smoothly

Remember, regular furnace maintenance, like cleaning the blower and replacing air filters, can help prevent many common issues. A professional inspection at least once a year can ensure your system is ready for the colder months.


With this troubleshooting guide, you’ll be better prepared to handle basic furnace issues and keep your home warm and comfortable throughout the winter.



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See What Our Customers Are Saying:

by Anonymous from Pickering on Twintech Heating and Cooling

End to end service. From quote, overseeing installation, contacting and making arrangements for energy audit. Warranty program is comprehensive. Cleaned up mess of assistant walking through my place without proper indoor foot covering when I pointed out that I was not happy about footprints on my floors.

by Bob S in Pickering on Twintech Heating and Cooling

In April we hired Twintech Heating & Cooling to replace our 20 year old water tank & 35 year old air conditioner. We got 5 estimates for the job & decided to go with Twintech for the following reasons.

- The Sales Manager, Dave, was very personable & knowledgeable as all of our questions were answered. (We had a list of questions we asked each of the contractors when we got the estimates)
- We got 5 estimates for the job. All contractors verbally told us they had the required qualifications but Dave was the only one to physically show us their license & insurance documentation.
- Twintech carried the Napoleon air conditioner & we wanted to support Canadian industry as it is assembled in Barrie On.

Safety is important at Twintech as demonstrated when we discussed with Dave, the need to change our install date because of freezing rain. Access was required by navigating a set of outside steps & Dave identified that safety took precedence.
On the installation date, Greg, Peter & Grant showed up on time & methodically accomplished the removal & installation of both units. The guys did a great job cleaning up as well.

When the job was completed we mentioned to Greg that we were pleased with the work they had done & were going to have them come out & do our furnace inspection in Sept. Greg said we can save our money as he had inspected the heat exchanger on the furnace while doing the job & there was no need to have another inspection in Sept. We were very impressed with Greg’s initiative. This is top shelf service. Thank you Greg.

As the weather was too cool to complete a functional test of the air conditioner on the installation date, Dave made a follow-up call to us to see how things were going & Greg also came out to check the operation. No problems.

We are very happy we hired professionals like Dave, Greg, Grant & Peter & have no hesitation in recommending Twintech Heating & Cooling. They will now be our "go to" guys.

by ted diplock in Toronto on Twintech Heating and Cooling

These guys are the best. From start to finish they exceeded my expectations and delivered a great product. They accommodated the nuances of my 100 year old home which was really appreciated. The install was easy to schedule and done fantastically. I’m so excited to have an efficiently heated and cooled home.

by Private User from Kitchener on Twintech Heating and Cooling

Twintech were fast and efficient contractors. It only took 48 hours between an initial home visit and complete installation. The workmen were polite and hardworking. The site was left clean with the old furnace etc. removed. They helped arrange an environmental assessment in order that I could receive the maximum rebate. They even called me within a week to determine if I was satisfied with their work and to reassure me that I could call them anytime I experienced heating difficulties or had any questions. I recommend Twintech for your heating problems.

by dlcarroll in Vaughan on Twintech Heating and Cooling

Courteous and professional service from initial consultation through to the installation. We highly recommend Twintech for outstanding service in the industry. Competitive pricing, professional and accurate advice, attention to detail, respect for their client's home and cleaning up at the completion of installation.

by TraceyG from Toronto on Twintech Heating and Cooling

Last night was the coldest day of the year so far and I woke up to my house being 54 degrees... I called Twintech at 2:45am and Greg was on site by 3:30am. The furnace required a part and he returned to his shop and came back to my home around 4:15am, furnace up and running by 4:30am. THANK YOU TWINTECH! Your service is second to none.

by Cristelle from Ajax on Twintech Heating and Cooling

After much research & getting 4 quotes, we hired Twintech team for our new furnace installation, prices were fair, they carried great product brands & more importantly installation was expertly done by one of the owners (Greg & his assistant Peter) which gave me an added piece of mind. Dave was very organized & answered all my questions in great detail, especially re: the Enbridge & Govt. rebate program.

by David from Pickering on Twintech Heating and Cooling

My old air conditioner was 20 years old and developed a Freon leak and it was more cost effective to replace rather than repair. There are a large number of heating and air conditioning companies available in my area so I contacted several for quotes. Twintech heating and cooling responded quickly to the inquiry I left on their website and their sales person Dave came by the following day. He was knowledgeable about the field and was able to show copies of the various refrigeration and gas fitting licenses along with workmens compensation, TSSA and other certifications. He also suggested a particular manufacturer and model of AC unit appropriate to my house and gave me a quote. Since the price was reasonable, service had been good and the reviews on the internet were also good, I decided to purchase an AC unit from them. Installation was quickly scheduled. They showed up on time, did a good job installing the new unit including some sheet metal work to get the new heat exchanger to fit in the furnace duct, and cleaned up afterward. In addition, they noticed that my existing AC was installed too close to the furnace exhaust (based on building code) and were able to mount the new AC the appropriate distance from the exhaust. Overall, they did an excellent job and were a pleasure to work with.

by LP from Pickering on Twintech Heating and Cooling

All interactions from sales to installation were Courteous and professional. The installation was seamless and the attention to detail including clean up was outstanding. I highly recommend TwinTech Heating and Cooling.

by David in Pickering on Twintech Heating and Cooling

Twintech's Salesman Dave arrived promptly was friendly and courteous, listened and assured us the installation would be completed according to our requests. The crew arrived early morning on May 11th, 2018 and worked through till late afternoon non-stop. They were very friendly, very professional, their expertise was excellent, their workmanship outstanding and the installation was completed in a timely and efficient manner. We were completely satisfied and happy with the quality of the work.

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See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

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