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Furnace Troubleshooting Guide: Keep Your Home Warm

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Furnace Troubleshooting Guide: Keep Your Home Warm

Posted On: November 2, 2024

Furnace Troubleshooting Guide: Keep Your Home Warm

Is your furnace acting up? There’s no need to panic just yet! A few basic troubleshooting steps can often save you time and money, especially if the problem is simple. Here’s a guide to help you identify common furnace issues, understand their causes, and perform some easy fixes.



1. Check the Thermostat

  • Problem: The furnace doesn’t turn on or doesn’t seem to heat effectively.
  • Solution: Ensure your thermostat is set to “Heat” and that it’s on a temperature setting higher than the current room temperature. Make sure it’s powered on, and check the batteries if it’s a battery-operated model.

Tip: Clean your thermostat regularly. Dust can affect its functionality, causing it to misread the room temperature.



2. Inspect the Air Filter

  • Problem: Reduced airflow or uneven heating throughout your home.
  • Solution: A dirty air filter restricts airflow, making your furnace work harder and less efficiently. Inspect and replace your filter every 1-3 months, depending on the manufacturer’s recommendations.

Tip: Consider setting a reminder to change your filter each season to help your furnace run smoothly.



3. Check the Furnace Switch and Circuit Breaker

  • Problem: Furnace won’t start at all.
  • Solution: Make sure your furnace switch (located near the furnace itself) is in the “On” position. If the furnace still doesn’t start, check your circuit breaker to ensure the furnace’s circuit is not tripped.

Tip: If you reset the circuit breaker and it trips again, avoid further troubleshooting and contact a professional. This could indicate a more serious electrical problem.



4. Ensure Proper Ventilation and Clear Vents

  • Problem: Uneven heating, weak airflow, or furnace shutting down unexpectedly.
  • Solution: Inspect your home’s vents and make sure they aren’t blocked by furniture, curtains, or other obstructions. Also, check for anything blocking the furnace’s external vents.

Tip: Periodically walk through your home to make sure vents and registers are fully open and free of obstructions.



5. Look at the Furnace Pilot Light (Gas Furnaces Only)

  • Problem: Furnace isn’t producing heat.
  • Solution: For gas furnaces with pilot lights, check to see if the flame is lit. A functioning pilot light should burn a bright blue. If it’s off or burning yellow, you may need to relight it or contact a professional to address a potential gas leak.

Warning: If you suspect a gas leak, leave your home immediately and contact emergency services. Do not attempt to fix this issue yourself.



6. Examine the Furnace Flame Sensor

  • Problem: Furnace turns on but shuts down shortly after.
  • Solution: A dirty or faulty flame sensor can cause your furnace to shut off unexpectedly. Carefully clean the flame sensor with a soft cloth or emery paper, but ensure the furnace is off before doing this.

Tip: If this doesn’t fix the problem, consider calling a professional for further inspection.



7. Listen for Unusual Noises

  • Problem: Furnace is making strange noises (banging, rattling, or screeching sounds).
  • Solution: Banging noises can indicate issues with the burner, while rattling may suggest loose parts. Loud screeching noises often point to issues with the blower motor. Tighten any loose panels, but if the noise continues, call a technician.

Tip: Regular maintenance can prevent many of these issues from developing in the first place.



8. Inspect Blower Motor and Belts

  • Problem: Furnace blows cool air or has weak airflow.
  • Solution: Check the blower motor for dust buildup or worn-out belts. Dust can sometimes prevent the blower motor from working effectively, and old belts might need replacing.

Tip: Be cautious when working near the blower motor. It’s best to turn off the furnace completely to avoid injury.



9. Test Furnace Safety Switches

  • Problem: Furnace won’t start or shuts off unexpectedly.
  • Solution: Safety switches prevent the furnace from overheating. If they’re malfunctioning, they may need to be reset or replaced.

Tip: Most homeowners should avoid handling safety switches, as incorrect handling can lead to further issues. If you suspect a switch problem, consult a licensed technician.



When to Call a Professional

If you’ve gone through these steps and your furnace is still not working properly, it’s time to call a licensed HVAC technician. Additionally, any issues related to gas leaks, electrical faults, or complex mechanical components are best left to professionals.



Regular Maintenance Keeps Your Furnace Running Smoothly

Remember, regular furnace maintenance, like cleaning the blower and replacing air filters, can help prevent many common issues. A professional inspection at least once a year can ensure your system is ready for the colder months.


With this troubleshooting guide, you’ll be better prepared to handle basic furnace issues and keep your home warm and comfortable throughout the winter.



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See What Our Customers Are Saying:

by peter in Whitby on Twintech Heating and Cooling

Very impressed with this company. They show up on time , kept my place clean and after they left it looks like they were never there. Very professional team. Those people know what they doing . Their installation was on the highest standard. They are very knowledgeable especially they're worker Peter. I strongly recommend this company to everybody. After the installation I receive the call making sure I'm satisfied with their products and their job. Bravo!!!

by James in Bowmanville on Twintech Heating and Cooling

Greg and his brother were referred to us by a friend. They arrived when they said they would, did an exceptional job and left the place as tidy or tidier then they found it. Their professionalism is only surpassed by their kind and friendly demeanor. Even after several calls to help me with my high tech thermostat I feel that I could always call with any concern (No one responds to my texts as quickly as Greg) and have a friendly helpful response. I found out their grandfather started the company and now as a 3rd generation company, they are doing their grandfather proud. I would highly recommend Twintech over any other hvac company out there.

by RJW in Ajax on Twintech Heating and Cooling

Thanks to the guys at Twintech Heating for a great job installing a new hot water tank. They set a time and day to remove the old tank and install the new one. They were on time and had the work done quickly and cleaned up after they were finished. Excellent work and great value.

by Marilyn in Milton on Twintech Heating and Cooling

In November, we contacted Twintech for a quote on a high efficiency furnace plus installation. Dave, the sales representative for the company was very friendly and informative. Upon arrival at our home, he willingly showed us his company licenses, clearly explained the operation of a high efficiency furnace and answered all our questions to our satisfaction. As well, Dave was the only sales representative that we contacted that was willing to make the arrangements for an energy audit. For us, this was a big plus as we found the government rebate program somewhat confusing to navigate. The furnace was installed on the date that was arranged in an efficient and professional manner by Greg (the owner) and Peter. Both men worked diligently, throughout a long day to complete the job and upon finishing, left the job site immaculate. When a neighbour raised concerns about the furnace venting location, Greg located an alternative location and resolved the situation with diplomacy. We chose the Napoleon furnace for its excellent warrant;y on the heat exchanger and because it was made in Canada! In addition, to the furnace warranty, Twintech offered us a 5 year warranty on labour which speaks to the quality and pride this team has in their workmanship. It has been over a month now (with some of the coldest January days on record) since we have had the furnace installed. The furnace runs quietly and distributes heat more evenly throughout our 90 year old Toronto home. We can't speak highly enough of the Twintech team and are very satisfied with their workmanship and job ethics. We have no hesitation about recommending them.

by Barry in Toronto on Twintech Heating and Cooling

What more could you ask for! Grant and Greg Dainty provided a professional,diligent and thorough approach to the installation of my furnace. I would highly recommend there services.

by Hector in Scarborough on Twintech Heating and Cooling

Last week our Furnace failed overnight. We called Twintech to help us get it running again. They did a really thorough check on it, and got it running in less than an hour. Given that it was an old Furnace (+20 years old), we were giving two options: repair it or replace it. Instead of doing a repair on it that could break in a week or two, they recommended us to change it. I like that they were honest on the recommendation, not forcing a new furnace on us. At the end we went with a new Furnace. Twintech solutions service & salesman gave us recommendation on the size of the unit and many options that could work for our home. They ended up doing an excellent work in our furnace, replacing the filter to a better option and replacing some pieces that had water damage. They cleaned after themselves and leave everything even better than what they found. They even went far and beyond tiding up the hose connections that we had on the basement.

by Ryan Doherty in Whitby on Twintech Heating and Cooling

I am in the process of finishing my basement and wanted to make sure I got the low hanging duct work fixed in advance. After reviewing 5 quotes I selected Twintech to award the contract to. The price was competitive however what won me over was Grant's (co-owner) attention to detail and his ability to focus on what my goals and priorities were for the project. His team completed the job over 3 days as there was significant duct work changes and the relocation of all of the equipment. They also completed the job with little downtime so we weren't left overnight without heat during freezing winter temperatures.

by Private User from Oshawa on Twintech Heating and Cooling

My father woke up to no heat one Saturday morning. We had a few names that friends had recommended but while checking out the companies' ratings on HomeStars, we found Twintech with great ratings too. The other companies either didn't get back to us or didn't have time to come at such short notice. TwinTech made the time in their schedule for what they judged to be an emergency: no heat in the home of an elderly person. At no extra fee for a short notice, weekend visit. They recommended an upgraded furnace unit and explained that we would qualify for a rebate that would bring the price down to that of a lower model. They set us up with the rep from the MNR that covers the rebate so that we didn't have to deal with the paperwork & phone calls ourselves. Installation was quick, efficient, & smooth. We were so pleased with their service we ordered a new water heater too. Both are working great (efficient & quiet!) & my father is safe & comfortable. We can't say enough about how pleased we are with their service. We have already recommended them to others.

by joe calabro in Pickering on Twintech Heating and Cooling

Twintech Heating & Cooling. I just want to say thanks for helping me . My Furnace stopped working. And l phone Dave Getgley he set me up with Greg. What an amazing team they did a great job in setting me up with a new Furnace. Anyone that needed a new Furnace these are the guys to call. Thanks again for a job well done.

by Peter from Ajax on Twintech Heating and Cooling

Our home has had poor heating and air conditioning the past couple of years. Dave recommended a Goodman solution with more power than we had. Grant and Greg installed the units in late November. Heating is better than ever. We have a warm home again and look forward to the winter. Can't wait to see how the AC runs in 2018. Job was super clean and professionally done. Highly recommended.

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See What Our Customers Are Saying:

by Aaron on Twintech Heating and Cooling

We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.

by Linda on Twintech Heating and Cooling

Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

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