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A Homeowner’s Basic Guide to Heat Pumps

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A Homeowner’s Basic Guide to Heat Pumps

Posted On: May 23, 2025

A Homeowner’s Basic Guide to Heat Pumps

If you’re looking for an efficient way to heat and cool your home, heat pumps are an option worth considering.


These all-in-one systems provide year-round comfort while helping you save on energy bills.


But what exactly is a heat pump, and how does it work?


This simple guide breaks down everything homeowners need to know about heat pumps.


What Is a Heat Pump?


A heat pump is a heating and cooling system that moves heat instead of generating it.


In the winter, it extracts heat from the outside air and transfers it indoors.


In the summer, it reverses the process, removing heat from your home to keep it cool.


Unlike traditional systems that rely on separate units for heating (like a furnace) and cooling (like an air conditioner), a heat pump does both—making it a convenient, energy-efficient solution.


Types of Heat Pumps


There are a few common types of heat pumps:


Air-Source Heat Pumps: These pull heat from the outside air and are the most popular choice for residential homes.


Ground-Source (Geothermal) Heat Pumps: These draw heat from the ground and are extremely efficient but more expensive to install.


Ductless Mini-Split Heat Pumps: Great for homes without ductwork, these systems offer zoned heating and cooling.


How Heat Pumps Work Year-Round


Winter: The heat pump pulls warmth from the outside air (even in cold temperatures) and brings it indoors to heat your home.


Summer: It works in reverse, moving warm air from inside your home to the outdoors, just like an air conditioner.


This dual function helps homeowners stay comfortable all year long with just one system.


Benefits of Heat Pumps


Energy Efficient – Uses less electricity than traditional heating systems


Lower Utility Bills – Saves money by reducing energy usage


Environmentally Friendly – Reduces your home’s carbon footprint


Heating + Cooling in One – Eliminates the need for separate systems


Quiet Operation – Runs more quietly than many HVAC systems Is a Heat Pump Right for Your Home?


Heat pumps are ideal for:


Homes in moderate to cold climates


Homeowners seeking energy savings


Houses with or without ductwork


People looking to reduce their reliance on gas or oil


Thanks to advancements in technology, modern heat pumps can even perform well in freezing temperatures, making them suitable for a wide range of climates.


What to Expect from Installation


Professional installation is key to getting the best performance from your heat pump.


An HVAC contractor will:


Evaluate your home’s size and layout


Recommend the right type and size of unit


Install the system and test its operation


Explain how to use and maintain it for efficiency Maintenance Tips


To keep your heat pump running efficiently:


Change filters regularly (every 1–2 months)


Keep the outdoor unit free of debris


Schedule annual professional maintenance


Use a programmable thermostat to optimize settings Final Thoughts


A heat pump is a smart, modern solution for homeowners who want efficient, reliable, year-round comfort.


Whether you're building a new home or upgrading an old HVAC system, a heat pump can lower your energy bills and increase your indoor comfort.



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See What Our Customers Are Saying:

by Craig in Whitby on Twintech Heating and Cooling

I called Twintech during the Covid 19 crisis because our furnace was broken and it was still very cold during the nights. Dave answered all of my questions by phone but wanted to come have a look but only if our family felt comfortable having someone visit during the uncertainty surrounding the pandemic and was able to attend that very same affternoon.

He was very courteous and informative but most importantly he respected his and our safety by wearing medical gloves in our home and maintaining proper physical distancing. He reviewed the various options of the products that suited our needs going over not only price but quality of workmanship, warrantees and where the product was manufactured which were all important factors in making such a large purchase. You could tell that Dave had been in this industry for a very long time.

The installation was done by a fine young gentleman the very next day and we now have a toasty warm home to ride out this crisis in while humming along at 96% efficiency!

I would recommend this very professional, small family business for anyone in need of HVAC equipment or maintenance.

by Lucy in Markham on Twintech Heating and Cooling

My special thanks to Twintech teams! They had replaced my furnace and A/C, and installed a new humidifier for me 2 weeks ago. Dave, the sales manager, not only provided me with an honest quote on the best HVAC products with best quality and warranties, he also arranged portable heaters for me and sent supporting docs to energy company for energy audit. Above and beyond service!

Greg, Grant, Mitch had worked tirelessly and professionally to perform the HVAC installation. They worked with professional tools, and performed proper measurement readings after installation. They are very patient with all my questions, and very pleasant to communicate.

Great work guys! This company sure knows their products and they stand behind their services. My home comfort level has improved! I am glad that I can support an ethical and honest local family business.

by ddame on Twintech Heating and Cooling

Professional, flexible on price and delivered on time...well done. All you can ask for when getting a new furnace.

by nicole.el.thorn on Twintech Heating and Cooling

The work was done quickly and professionally. Workers were really polite and easy to work with.
Product works great!

by Gary in London on Twintech Heating and Cooling

Furnace broke down on a Wednesday, shopped around for prices and Friday Twintechs name came up from a referral from my wife's work. Called Dave 11 am, he came over around 1 pm. Gave me a very good price, I accepted. The guys were there two hours later to take the old furnace out and install the new one. All finished by 6:30pm. Finally heat.
They were very pleasant and helpful. As a result we are doing our A/C later this year with this company.

by Shawn L in Whitby on Twintech Heating and Cooling

After some extensive research, we settled on Twintech for our new furnace. The service - from Dave's initial visit - through to the installation was absolutely fantastic.

Dave was super-patient with our many questions, did not try to "up-sell" us into buying things we don't need, knowledgeable, friendly and all-around an excellent Advisor.

I've forgotten the names of the installers but they were superb as well. They showed up on-time, did all the work with no mess or intrusion, removed the old furnace and installed the new one in one day; all with no impacts to our day-to-day life.

I cannot recommend Twintech enough, especially over any of 'bigger guys' who tried to sell us a bunch of thing we don't need. Twintech were fantastic and my wife and I are very pleased with our purchase.

by Stephen from Pickering on Twintech Heating and Cooling

From the minute I met Dave and discussed my new furnace needs I knew I was in good hands. He was patient, knowledgeable and very professional through the quotation process.

Grant and Greg did an outstanding job on the install. They did a great job of explaining the defects with my old furnace. The quality of the installation was excellent and the attention to detail was on another level. The old adage “You get what you pay for” couldn’t be more true as I feel I received great value, skilled expertise and high quality customer service. I highly recommend Twintech for all your heating and cooling needs.

by Arthur on Twintech Heating and Cooling

Glad to have found a not-too-big local firm that provided the needed expertise, quality workmanship, and competitive pricing as well. In and out in one day, removed the old units, did a nice job installing all of the new units, and left no debris. Even have a service contract that far outshined the big company offerings. Would definitely recommend them.

by Leriksen on Twintech Heating and Cooling

Appreciated a quick response to my request. Dave and Greg were very professional and made the experience seamless.

by petesalmon938 from Pickering on Twintech Heating and Cooling

Very professional through the entire process. Installation and removel was done on a sloppy winter day, they put down runners on the floors and stairs and when they left, there wasn;t any sign of someone being in our house. Furnace works great as promised.

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See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

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