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A Homeowner’s Basic Guide to Heat Pumps

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A Homeowner’s Basic Guide to Heat Pumps

Posted On: May 23, 2025

A Homeowner’s Basic Guide to Heat Pumps

If you’re looking for an efficient way to heat and cool your home, heat pumps are an option worth considering.


These all-in-one systems provide year-round comfort while helping you save on energy bills.


But what exactly is a heat pump, and how does it work?


This simple guide breaks down everything homeowners need to know about heat pumps.


What Is a Heat Pump?


A heat pump is a heating and cooling system that moves heat instead of generating it.


In the winter, it extracts heat from the outside air and transfers it indoors.


In the summer, it reverses the process, removing heat from your home to keep it cool.


Unlike traditional systems that rely on separate units for heating (like a furnace) and cooling (like an air conditioner), a heat pump does both—making it a convenient, energy-efficient solution.


Types of Heat Pumps


There are a few common types of heat pumps:


Air-Source Heat Pumps: These pull heat from the outside air and are the most popular choice for residential homes.


Ground-Source (Geothermal) Heat Pumps: These draw heat from the ground and are extremely efficient but more expensive to install.


Ductless Mini-Split Heat Pumps: Great for homes without ductwork, these systems offer zoned heating and cooling.


How Heat Pumps Work Year-Round


Winter: The heat pump pulls warmth from the outside air (even in cold temperatures) and brings it indoors to heat your home.


Summer: It works in reverse, moving warm air from inside your home to the outdoors, just like an air conditioner.


This dual function helps homeowners stay comfortable all year long with just one system.


Benefits of Heat Pumps


Energy Efficient – Uses less electricity than traditional heating systems


Lower Utility Bills – Saves money by reducing energy usage


Environmentally Friendly – Reduces your home’s carbon footprint


Heating + Cooling in One – Eliminates the need for separate systems


Quiet Operation – Runs more quietly than many HVAC systems Is a Heat Pump Right for Your Home?


Heat pumps are ideal for:


Homes in moderate to cold climates


Homeowners seeking energy savings


Houses with or without ductwork


People looking to reduce their reliance on gas or oil


Thanks to advancements in technology, modern heat pumps can even perform well in freezing temperatures, making them suitable for a wide range of climates.


What to Expect from Installation


Professional installation is key to getting the best performance from your heat pump.


An HVAC contractor will:


Evaluate your home’s size and layout


Recommend the right type and size of unit


Install the system and test its operation


Explain how to use and maintain it for efficiency Maintenance Tips


To keep your heat pump running efficiently:


Change filters regularly (every 1–2 months)


Keep the outdoor unit free of debris


Schedule annual professional maintenance


Use a programmable thermostat to optimize settings Final Thoughts


A heat pump is a smart, modern solution for homeowners who want efficient, reliable, year-round comfort.


Whether you're building a new home or upgrading an old HVAC system, a heat pump can lower your energy bills and increase your indoor comfort.



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See What Our Customers Are Saying:

by Taz on Twintech Heating and Cooling

Great team of guys came to do the work. Very professional. Arrived on time worked very efficiently and were very clean. They answered any questions we had without hesitation. The air conditioner works great and is so quiet. I highly recommend them and they don't try to up-sell anything right from the start.

by Jordan on Twintech Heating and Cooling

The service was prompt, professional and very courteous. Competitive price. Would highly recommend this company.

by David on Twintech Heating and Cooling

Excellent workmanship, and quick response. Would recommend Twintech to anyone.

by Todd Whyte on Twintech Heating and Cooling

My existing 15-yr old A/C went down on me during the first major heatwave of the season. Researched my options, as well as a few different installers, and decided on Twintech.

They gave me confidence right from the beginning. Extremely knowledgeable. Their communication was excellent - always responded to questions quickly. Given we were in a heatwave, they were fully booked. However, within days they were able to fit me in due to a cancellation. Upon learning that the Amana unit I was getting installed was on backorder, TwinTech went to bat for me with the manufacturer and was able to get me the next model up within a day, for the same price - Amazing!

As far as the installation was concerned, I couldn’t be more impressed. These guys were clearly very experienced and did a fantastic job. Very clean, polite, timely & informative. They even thoroughly sealed all the exposed gaps in my ductwork. I’ve had plenty of heating and cooling work done in the past and have never used the same contractor twice because I’ve never been very impressed. However, from now on, I’ll always be contacting Twintech first!

by Jordan Arnott, Courtice on Twintech Heating and Cooling

They were very friendly and took care of everything. The install looks great (and works great), they were very knowledgeable. Installed our a/c efficiently despite the difficult install location both inside and outside and they made it work.

by Lori Ellis on Twintech Heating and Cooling

Phenomenal service, so glad I found these guys a few years back after being "hosed" badly by 3 other companies. I've recommended them to so many, and they all are so thankful.

by Jonathan Rogoza on Twintech Heating and Cooling

This company is fantastic. Dave came out and gave me a very honest and reasonable quote, unlike a quote received from another company. I had a bunch of questions that were easily answered and when I had questions regarding heating/cooling a previously unheated room above the Garage, Dave arranged for Greg to come out for an assessment of this new space and gave me his recommendation along with his professional thoughts on all of my options.

These guys have been nothing but Professional, honest and helpful along the way. I can't recall the two other guys doing the install, but they were great as well. Good workmanship, everything was cleaned up and everything functions as promised. I could go on and on about my experience, but it's all positive so what more could you want?

Give them a call, see for yourself. If I had to buy another furnace/AC or heat pump, they'd be my first call.

by Private User on Twintech Heating and Cooling

I hired twin tech to convert my townhouse heating from electric to gas and install a furnace and a/c unit. I had talked with many other vendors, and received several quotes, but chose them, and very happy I did. Here are some of the reasons why:
1. They were realistic about the timeline for the work, when they could start and how long it would take. (They said upfront, it was their busy season and would need to get back to me in 3 weeks, which they did):
2. They had a quote with options for me. They were clear about the entertainment of what they would and would not do (they’d build duct work, id need another contractor to box in ductwork). This allowed me to plan as I was my own general contractor for my renovations).
3. They spoke to me in a language I understood, neither too technical nor too simple. They answered all my questions as I had them. Everyone is so lovely to work with, the sales team and the contractors who are worked in my home.
4. It’s been 4 m since the work was complete. They still answer my emails and my furnace is working very well!

I unabashedly recommend! Price, customer care and quality workmanship were all amazing!

by Anna Chin, Ajax on Twintech Heating and Cooling

On one of the coldest days of winter, our furnace stopped working. Our regular furnace company came and told us we had a CO2 leak and shut us off. Their quote for a new furnace was way too high and they couldn't even install it on the same day. TwinTech was recommended to us by a friend. We called and spoke to Dave who was very nice and knowledgeable. Grant showed up a short time later and a new furnace was installed the same day with no troubles at all. Best of all, we received a higher-end furnace than what was offered by our previous company and at a cheaper price. I would recommend TwinTech with no hesitation at all.

by Hiba, Pickering on Twintech Heating and Cooling

I installed a new furnace and Air conditioner with them. The installation is of high quality and according to standards. The guys are professional and reasonably priced.. I highly recommend them.

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See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

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