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A Homeowner’s Basic Guide to Heat Pumps

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A Homeowner’s Basic Guide to Heat Pumps

Posted On: May 23, 2025

A Homeowner’s Basic Guide to Heat Pumps

If you’re looking for an efficient way to heat and cool your home, heat pumps are an option worth considering.


These all-in-one systems provide year-round comfort while helping you save on energy bills.


But what exactly is a heat pump, and how does it work?


This simple guide breaks down everything homeowners need to know about heat pumps.


What Is a Heat Pump?


A heat pump is a heating and cooling system that moves heat instead of generating it.


In the winter, it extracts heat from the outside air and transfers it indoors.


In the summer, it reverses the process, removing heat from your home to keep it cool.


Unlike traditional systems that rely on separate units for heating (like a furnace) and cooling (like an air conditioner), a heat pump does both—making it a convenient, energy-efficient solution.


Types of Heat Pumps


There are a few common types of heat pumps:


Air-Source Heat Pumps: These pull heat from the outside air and are the most popular choice for residential homes.


Ground-Source (Geothermal) Heat Pumps: These draw heat from the ground and are extremely efficient but more expensive to install.


Ductless Mini-Split Heat Pumps: Great for homes without ductwork, these systems offer zoned heating and cooling.


How Heat Pumps Work Year-Round


Winter: The heat pump pulls warmth from the outside air (even in cold temperatures) and brings it indoors to heat your home.


Summer: It works in reverse, moving warm air from inside your home to the outdoors, just like an air conditioner.


This dual function helps homeowners stay comfortable all year long with just one system.


Benefits of Heat Pumps


Energy Efficient – Uses less electricity than traditional heating systems


Lower Utility Bills – Saves money by reducing energy usage


Environmentally Friendly – Reduces your home’s carbon footprint


Heating + Cooling in One – Eliminates the need for separate systems


Quiet Operation – Runs more quietly than many HVAC systems Is a Heat Pump Right for Your Home?


Heat pumps are ideal for:


Homes in moderate to cold climates


Homeowners seeking energy savings


Houses with or without ductwork


People looking to reduce their reliance on gas or oil


Thanks to advancements in technology, modern heat pumps can even perform well in freezing temperatures, making them suitable for a wide range of climates.


What to Expect from Installation


Professional installation is key to getting the best performance from your heat pump.


An HVAC contractor will:


Evaluate your home’s size and layout


Recommend the right type and size of unit


Install the system and test its operation


Explain how to use and maintain it for efficiency Maintenance Tips


To keep your heat pump running efficiently:


Change filters regularly (every 1–2 months)


Keep the outdoor unit free of debris


Schedule annual professional maintenance


Use a programmable thermostat to optimize settings Final Thoughts


A heat pump is a smart, modern solution for homeowners who want efficient, reliable, year-round comfort.


Whether you're building a new home or upgrading an old HVAC system, a heat pump can lower your energy bills and increase your indoor comfort.



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by Private User from Private User on Twintech Heating and Cooling

I have used Twintech many times over the years. They always arrive quickly and get the issue fixed. The most recent incident was when my air conditioner broke last week I called Greg at 11:30am and he was at my home by 2:30pm he had the unit fixed by 3:30pm. Twintech are very reliable and honest and they are experts in the field. I have already recommended them to many of my friends. I would not use anyone but them for my heating and air conditioning issues.

by Kate A in Pickering on Twintech Heating and Cooling

I would highly recommend these guys, professional, fast and competitive pricing. I moved into this place with no working AC unit with a 8 month baby, he was able to come with in a week to fix even in the busy summer days. He really values his customers , I am already recommending to my neighbors.

by Private User in Whitby on Twintech Heating and Cooling

Very impressed they arrive to quote even though I had forgotten to call them back to confirm date & time. They showed the day before installation to deliver the unit. Returned the next day as promised at 9am. Project was completed in a professional manner. They even fixed a few things that they noticed were not installed correctly, or to code by previous heating & air contractors we had at our residence before. Would recommend this company to everyone!

by Private User from Bowmanville on Twintech Heating and Cooling

Greg removed old oil furnace and oil tank from basement relocated new Napoleon propane furnace to allow duct work to be rerouted to a much more suitable location. Moved air conditioner to the new furnace. Dave recommended two available grants to assist with cost. They kept to their original quoted price which was substantially lower than a competitors for the same furnace and work. They completed the work as stated when stated and left the area clean and tidy. We are very pleased with the outcome.

by astephenson in Oshawa on Twintech Heating and Cooling

Twintech installed a Goodman furnace and ac init. Very professional install, both units are working well.

by rcnichols electric in Whitby on Twintech Heating and Cooling

We had Grant and Greg Dainty quote to replace our 20 yr old furnace. I have known them for years and have had other jobs done by them ( AC and Pool Htr). The price was very reasonable and the job was completed in one day.

by Rick. F. in Pickering on Twintech Heating and Cooling

TwinTech was the right choice. Our consultation with Dave set the tone. Professional and knowledgeable, we even received a follow-up call within hours of our install completion, wow! TwinTech arrived as scheduled to install our A/C unit. Within minutes of arrival Greg noted and explained a few out of code faults on our furnace installed by another company, problems fixed, thanks TwinTech. Greg, Grant and "Subaru" Pete were meticulous start to finish. Highly recommended!

by Taresh, Pickering on Twintech Heating and Cooling

Twintech replaced our aging +20 yrs old Furnace & AC with the variable high efficiency Napoleon Furnace matched with the Goodman AC. Sales guy ,Dave was great, gave a no pressure estimate, explained about the Government Rebate program which they took care of completely including arranging the home energy audit. On the scheduled day Greg and his team arrived on time, did a great job and completed the same day , extremely professional and courteous, cleaned up everything , tested the system, Greg took his time to explain the setup. Very impressed with the Napoleon Furnace 9600 which did a great job in maintaining a comfortable temperature last winter and now with the hot weather the Goodman AC cooled the house in much less time than the old AC unit could ever. From start to finish Twintech were great and have no hesitation in recommending them 100%.

by Private User Pickering, ON on Twintech Heating and Cooling

The Twintech team did an excellent job installing our new Goodman air conditioner. They were polite and professional. Greg was knowledgeable and clearly experienced. Thank you Twintech for bringing our cooling system up to current regulations. Job well done!

by Y. M. from Pickering on Twintech Heating and Cooling

Dave from TwinTech was very knowledgeable, professional and thorough in the buying process. He helped us to identify the best furnace for our home and our budget. When we needed a new filter a year later and seemed to have a problem finding the right one, I called Dave up and he delivered a filter to me the next day! The cost was on par with other retailers, but it was this unexpected personal service that really was impressive. The furnace? Works like a charm.

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See What Our Customers Are Saying:

by Aaron on Twintech Heating and Cooling

We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.

by Linda on Twintech Heating and Cooling

Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

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