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A Homeowner’s Basic Guide to Heat Pumps
If you’re looking for an efficient way to heat and cool your home, heat pumps are an option worth considering.
These all-in-one systems provide year-round comfort while helping you save on energy bills.
But what exactly is a heat pump, and how does it work?
This simple guide breaks down everything homeowners need to know about heat pumps.
What Is a Heat Pump?
A heat pump is a heating and cooling system that moves heat instead of generating it.
In the winter, it extracts heat from the outside air and transfers it indoors.
In the summer, it reverses the process, removing heat from your home to keep it cool.
Unlike traditional systems that rely on separate units for heating (like a furnace) and cooling (like an air conditioner), a heat pump does both—making it a convenient, energy-efficient solution.
Types of Heat Pumps
There are a few common types of heat pumps:
Air-Source Heat Pumps: These pull heat from the outside air and are the most popular choice for residential homes.
Ground-Source (Geothermal) Heat Pumps: These draw heat from the ground and are extremely efficient but more expensive to install.
Ductless Mini-Split Heat Pumps: Great for homes without ductwork, these systems offer zoned heating and cooling.
How Heat Pumps Work Year-Round
Winter: The heat pump pulls warmth from the outside air (even in cold temperatures) and brings it indoors to heat your home.
Summer: It works in reverse, moving warm air from inside your home to the outdoors, just like an air conditioner.
This dual function helps homeowners stay comfortable all year long with just one system.
Benefits of Heat Pumps
Energy Efficient – Uses less electricity than traditional heating systems
Lower Utility Bills – Saves money by reducing energy usage
Environmentally Friendly – Reduces your home’s carbon footprint
Heating + Cooling in One – Eliminates the need for separate systems
Quiet Operation – Runs more quietly than many HVAC systems Is a Heat Pump Right for Your Home?
Heat pumps are ideal for:
Homes in moderate to cold climates
Homeowners seeking energy savings
Houses with or without ductwork
People looking to reduce their reliance on gas or oil
Thanks to advancements in technology, modern heat pumps can even perform well in freezing temperatures, making them suitable for a wide range of climates.
What to Expect from Installation
Professional installation is key to getting the best performance from your heat pump.
An HVAC contractor will:
Evaluate your home’s size and layout
Recommend the right type and size of unit
Install the system and test its operation
Explain how to use and maintain it for efficiency Maintenance Tips
To keep your heat pump running efficiently:
Change filters regularly (every 1–2 months)
Keep the outdoor unit free of debris
Schedule annual professional maintenance
Use a programmable thermostat to optimize settings Final Thoughts
A heat pump is a smart, modern solution for homeowners who want efficient, reliable, year-round comfort.
Whether you're building a new home or upgrading an old HVAC system, a heat pump can lower your energy bills and increase your indoor comfort.
Once again Twin Tech came through and fixed my furnace. A young man by the name of Mitch came by tonight and he was so nice explained everything he was quick he was clean he turned off the lights even when he left the furnace room its just above and beyond Twin Tech always delivers and I just found out about them last year and I will use no one else but thanks again Mitch you are fantastic
I had a problem with the Furnace (Armstrong ultra V) and Greg diagnosed it on the phone. Even told me what the issue was and I was able to fix it. This level of service from a Business that is almost unknown today.
If you require service, reach out to Greg. I will definitely use them in the future!
We have been shopping for a heat pump for our home. We had 3 reps come in and make recommendations and provide a quote. Of the 3, Bob was so clearly so much more qualified, thorough and informed than the other two that the decision was a no brainer. As soon as we get our audit results Twintech will be installing our heat pump.
knowledgeable sales person, did not try to up-sell unneeded features,
and was easily contacted to ensure customer satisfaction.
Installation was expertly done by friendly guys, everything explained for use of the products. Old products were removed and returned to rental company as part of the service. Follow up call was received to check all was well. This is my second time using this company as I was fully satisfied with my previous air conditioning unit installation
Twintech recently installed a new furnace for me. Bob did a great job assessing what I had and needed. All details well explained including the importance of proper sizing of furnace and the value of multi stage heating and the variable speed blower. As a nurse, indoor air quality is a high priority so the variable speed motor running continuous is so good. 24/7 air cleaning. Greg did a great job on install, attention to detail so appreciated. Already notice such an improved comfort and heat. Thank you Twintech! You come as advertised. I will recommend to anyone in need of heating or cooling!
We received various quotes from 4 different companies and right away, the prompt and thorough communication from Bob from TwinTech stood out. He introduced himself, sent sample sites and information, and always confirmed any agreed to dates and times.
Bob was friendly and extremely knowledgeable about the topic of HVAC and it was clear he was passionate about his profession. He approached the job as if he was installing in his own home.
Prior to the new furnace & A/C installation, our old units were loud and inefficient - having several rooms feeling too cold in the winter and too hot in the summer. After installing the recommended units, all rooms stay at a consistent temperature- even the finished basement.
I highly recommend the TwinTech team - just an outstanding job at a reasonable price point.
The experience with Twintech was great from the start. Bob the sales manager was friendly and professional and did not use any pressure tactics. He was very knowledgeable.
The installation was completed by the twin owners in about 6-7 hours. Clean quiet easy going didn't mind when I poked my head in to see progress. Highly recommend
Just choose Twintech!
I do not usually write reviews and should have done this a few days sooner. But I was and still am enjoying the increased comfort in my home from the new furnace installed by Twintech.
From my initial call and conversation with Bob, I already had a good feeling that I would like this company.
I was provided information, pictures of great quality work previously completed.
When Bob came for the inspection of the furnace he was amazing. He gave so much great advice and told me all the areas that his team would resolve. I was very impressed as some of what he had suggested I had only seen in Youtube videos. The honesty and options for payment made this a no brainer. I decided I would like Twintech to replace my furnace.
The work was scheduled promptly week and took place within half a day. Gregg came to install the new furnace. Again amazing they carried out all the work promised. What was left was the best I have seen and speaks to how they take pride in the work they do and deliver. Gregg was really polite and professional and the furnace in my basement is a work of art.
They were friendly, fast, clean, & answered any questions I had. They are also offering an interest free 12 month payment plan - that really helped me out since this was an unexpected expense.
I had Twintech heating install a new furnace and ac unit. Bob, the sales rep, the installation team of Greg and Mitch were a 10 across the board. They were never pushy, gave me time to think about it. Once we decided , they were there in 24hrs. Great company to deal with. And they were nearly 5k less than a competitors quote for a top of the line furnace/ac unit verse mid level.
I highly recommend Twintech heating to anyone interested in anything HVAC.
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We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.
Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
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