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Durham Region Air Conditioning Repair, Service and Installation

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The codes are flashed by a series of short and long flashes of the status light. The short flashes indicate the first digit in the status code, followed by long flashes indicating the second digit of the error code.


CODE: On solid, no flash.
RESULT: None.
FIX: Normal operation.

CODE: Rapid continuous flashing.
RESULT: Standard Thermostat Control 288ANA/180ANA only.
FIX: Unit being controlled by standard thermostat inputs instead of Evolution Control. Only high stage operation is aveliable. This operating mode should be used in emergency situations only.

CODE: 1 pause.
RESULT: None.
FIX: Normal operation.

CODE: 2 pause.
RESULT: None.
FIX: Normal operation.

CODE: 16.
RESULT: System Communications Failure.
FIX: Communication with User Interface lost. Check wiring to UI, indoor and outdoor units.

CODE: 25.
RESULT: Invalid Model Plug.
FIX: Control does not detect a model plug or detects an invalid model plug. Unit will not operate without correct model plug.

CODE: 31.
RESULT: High Pressure Switch Open.
FIX: High - pressure switch trip. Check refrigerant charge, outdoor fan operating and coils for airflow restrictions.

CODE: 32.
RESULT: Low Pressure Switch Open.
FIX: Low - pressure switch trip. Check refrigerant charge and indoor air flow.

CODE: 45.
RESULT: Control Fault.
FIX: Outdoor unit control board has failed. Control board needs to be replaced.

CODE: 46.
RESULT: Brown Out (230v).
FIX: Line voltage < 187v for at least 4 seconds.

CODE: 47.
RESULT: No 230v at Unit Measured at L1 and L2 on circuit board.
FIX: There is no 230v at the contactor when indoor unit is powered and cooling/heating demand exists.

CODE: 53.
RESULT: Outdoor Air Temp Sensor Fault.
FIX: Outdoor air sensor not reading or out of range.

CODE: 55.
RESULT: Outdoor Coil Sensor Fault.
FIX: Coil sensor not reading or out of range. Ohm out sensor and check wiring.

CODE: 56.
RESULT: Thermistors out of range.
FIX: Improper relationship between coil sensor and outdoor air sensor. Ohm out sensor and check wiring.

CODE: 71.
RESULT: Low Stage Thermal Cut out.
FIX: Compressor operation detected then disappears while low stage demand exists. Possible causes are internal compressor overload trip or start relay and capacitor held in circuit too long.

CODE: 72.
RESULT: High Stage Thermal Cut out.
FIX: Compressor operation detected then disappears while low stage demand exists. Possible causes are internal compressor overload trip or start relay and capacitor held in circuit too long.

CODE: 73.
RESULT: Contactor Shorted.
FIX: Compressor voltage sensed when no demand for compressor operation exists. Contactor may be stuck closed or there is a wiring error.

CODE: 74.
RESULT: No 230v at Compressor.
FIX: Compressor voltage not sensed when compressor should be starting. Contactor may be stuck open or there is a wiring error.

CODE: 75.
RESULT: Low Stage Did Not Start.
FIX: Specified start voltage at VR terminal was not achieved in low stage. Start relay was de-energized after 1 second.

CODE: 76.
RESULT: Low Stage Did Not Start 3 times.
FIX: For 3 consecutive low stage starts, the specified start voltage at VR terminal was not achieved and start relay was de-energized. Low stage locked out for 30 minutes.

CODE: 77.
RESULT: High Stage Did Not Start.
FIX: Specified start voltage at VS terminal was not achieved in high stage. Start relay was de-energized after 1 second.

CODE: 78.
RESULT: High Stage Did Not Start 3 times.
FIX: For 3 consecutive high stage starts, the specified start voltage at VS terminal was not achieved and start relay was de-energized. High stage locked out for 30 minutes.

CODE: 81.
RESULT: Low Stage Thermal Lockout.
FIX: Thermal cutout occurs in three consecutive low/high stage cycles. Low stage locked out 4 hours or until 24v power recycled.

CODE: 82.
RESULT: High Stage Thermal Lockout.
FIX: Thermal Lockout occurs in three consecutive high/low stage cycles. High stage locked out for 4 hours or until 24V power recycled.


See What Our Customers Are Saying:

by one19 in North york on Twintech Heating and Cooling

Greg came by to do a routine furnace checkup. He was very knowledgeable and professional, letting me know what's being checked/adjusted and giving me tips to ensure everything runs smooth. Very honest and upfront about what's working fine vs. what may need to be fixed/replaced. He didn't attempt to up sell anything that wasn't necessary. I'm glad to have finally found someone I can trust and rely on for all my HVAC needs - furnace, A/C, and hot water tank.

by Paul M. from Toronto on Twintech Heating and Cooling

I'm very happy with the work that was done. Everyone from salesperson to the installers were friendly and professional. They were on time and cleaned up the job site after it was installed. They also answered all my follow up questions promptly. I wouldn't hesitate to work with them or recommend them again.

by Kathy D.in Ajax on Twintech Heating and Cooling

Thanks to the team at Twin Tech for a great job installing my new heat pump/ac unit. The guys were very polite and professional. When they left you would never have known they had been there except for the new Mitsubishi unit on the wall!! would highly recommend the Twin Tech team.

by varga p. in Pickering on Twintech Heating and Cooling

Installed professionally, no delays, no rework needed. Very reliable contractor and sales person. Also installed BBQ gas line and some duct work.

by Private User on Twintech Heating and Cooling

Greg and Grant are friendly, reliable, and knowledgeable HVAC professionals. The twins, Dave and the entire team provided efficient top quality service. Our family plns to use Twintech for all of our future HVAC needs.

by peter in Whitby on Twintech Heating and Cooling

Very impressed with this company. They show up on time , kept my place clean and after they left it looks like they were never there. Very professional team. Those people know what they doing . Their installation was on the highest standard. They are very knowledgeable especially they're worker Peter. I strongly recommend this company to everybody. After the installation I receive the call making sure I'm satisfied with their products and their job. Bravo!!!

by James in Bowmanville on Twintech Heating and Cooling

Greg and his brother were referred to us by a friend. They arrived when they said they would, did an exceptional job and left the place as tidy or tidier then they found it. Their professionalism is only surpassed by their kind and friendly demeanor. Even after several calls to help me with my high tech thermostat I feel that I could always call with any concern (No one responds to my texts as quickly as Greg) and have a friendly helpful response. I found out their grandfather started the company and now as a 3rd generation company, they are doing their grandfather proud. I would highly recommend Twintech over any other hvac company out there.

by RJW in Ajax on Twintech Heating and Cooling

Thanks to the guys at Twintech Heating for a great job installing a new hot water tank. They set a time and day to remove the old tank and install the new one. They were on time and had the work done quickly and cleaned up after they were finished. Excellent work and great value.

by Marilyn in Milton on Twintech Heating and Cooling

In November, we contacted Twintech for a quote on a high efficiency furnace plus installation. Dave, the sales representative for the company was very friendly and informative. Upon arrival at our home, he willingly showed us his company licenses, clearly explained the operation of a high efficiency furnace and answered all our questions to our satisfaction. As well, Dave was the only sales representative that we contacted that was willing to make the arrangements for an energy audit. For us, this was a big plus as we found the government rebate program somewhat confusing to navigate. The furnace was installed on the date that was arranged in an efficient and professional manner by Greg (the owner) and Peter. Both men worked diligently, throughout a long day to complete the job and upon finishing, left the job site immaculate. When a neighbour raised concerns about the furnace venting location, Greg located an alternative location and resolved the situation with diplomacy. We chose the Napoleon furnace for its excellent warrant;y on the heat exchanger and because it was made in Canada! In addition, to the furnace warranty, Twintech offered us a 5 year warranty on labour which speaks to the quality and pride this team has in their workmanship. It has been over a month now (with some of the coldest January days on record) since we have had the furnace installed. The furnace runs quietly and distributes heat more evenly throughout our 90 year old Toronto home. We can't speak highly enough of the Twintech team and are very satisfied with their workmanship and job ethics. We have no hesitation about recommending them.

by Barry in Toronto on Twintech Heating and Cooling

What more could you ask for! Grant and Greg Dainty provided a professional,diligent and thorough approach to the installation of my furnace. I would highly recommend there services.