$49 / month O.A.C Including Install
$49 / month O.A.C Including Install

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Durham Region Air Conditioning Repair, Service and Installation

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If you're looking for help fixing your Ducane Air Conditioner, look no further! Our comprehensive Ducane Air Conditioner repair guide will explain common issues, provide troubleshooting tips, and show you how to read your model's error codes.


CODE: POWER (Green).
RESULT: Module has power
FIX: Supply voltage is present at module terminals.

CODE: TRIP (Red).
RESULT: Thermostat demand signal Y1 is present, but the compressor is not running
FIX: 1. Compressor protector is open - Check for high head pressure - Check compressor supply voltage 2. Outdoor unit power disconnect is open 3. Compressor circuit breaker or fuse(s) is open 4. Broken wire or connector is not making contact 5. Low pressure switch open if present in system 6. Compressor contactor has failed open.

CODE: ALERT (Yellow) Flash Code 1.
RESULT: Long Run Time Compressor is running extremely long run cycles
FIX: n/a.

CODE: ALERT (Yellow) Flash Code 2.
RESULT: System Pressure Trip Discharge or suction pressure out of limits or compressor overloaded
FIX: 1. High head pressure - Check high pressure switch if present in system - Check if system is overcharged with refrigerant - Check for non-condensable in system 2. Condenser coil poor air circulation (dirty, blocked, damaged) 3. Condenser fan is not running - Check fan capacitor - Check fan wiring and connectors - Check fan motor for failure or blockage 4. Return air duct has substantial leakage 5. If low pressure switch present in system, check Flash Code 1 information.

CODE: ALERT (Yellow) Flash Code 3.
RESULT: Short Cycling Compressor is running only briefly
FIX: 1. Thermostat demand signal is intermittent 2. Time delay relay or control board defective 3. If high pressure switch present, go to Flash Code 2 information 4. If low pressure switch present, go to Flash Code 1 information.

CODE: ALERT (Yellow) Flash Code 4.
RESULT: Locked Rotor
FIX: 1. Run capacitor has failed 2. Low line voltage (contact utility if voltage at disconnect is low) - Check wiring connections 3. Excessive liquid refrigerant in compressor 4. Compressor bearing are seized 5. Measure compressor oil level.

CODE: ALERT (Yellow) Flash Code 5.
RESULT: Open Circuit
FIX: 1. Outdoor unit power disconnect is open 2. Compressor circuit breaker or fuse(s) is open 3. Compressor contactor has failed open - Check compressor contactor wiring and connectors - Check for compressor contactor failure (burned, pitted, or open) - Check wiring and connectors between supply and compressor - Check for low pilot voltage at compressor contactor coil 4. High pressure switch is open and requires manual reset 5. Open circuit in compressor supply wiring or connections 6. Unusually long compressor protector reset time due to extreme ambient temperature 7. Compressor windings are damaged - Check compressor motor winding resistance.

CODE: ALERT (Yellow) Flash Code 6.
RESULT: Open Start Circuit. Current only in run circuit
FIX: 1. Run capacitor has failed 2. Open circuit in compressor start wiring or connections - Check wiring and connectors between supply and the compressor S terminal 3. Compressor start winding is damaged - Check compressor motor winding resistance.

CODE: ALERT (Yellow) Flash Code 7.
RESULT: Open Run Circuit. Current only in start circuit.
FIX: 1. Open circuit in compressor run wiring or connections - Check wiring and connectors between supply and the compressor R terminal 2. Compressor run winding is damaged - Check compressor motor winding resistance.

CODE: ALERT (Yellow) Flash Code 8.
RESULT: Welded Contactor. Compressor always runs
FIX: 1. Compressor contactor has failed closed 2. Thermostat demand signal not connected to module.

CODE: ALERT (Yellow) Flash Code 9.
RESULT: Low Voltage. Control circuit less than 17VAC
FIX: 1. Control circuit transformer is overloaded 2. Low line voltage (contact utility if voltage at disconnect is low) - Check wiring conditions.


See What Our Customers Are Saying:

by Robert, Pickering on Twintech Heating and Cooling

Had new furnace installed and ran into some difficulties but the contractor responded in a timely and efficient manner - after further service calls were made, a reasonable resolution was found.

by Brian Burns, Whitby on Twintech Heating and Cooling

The work was done quickly efficiently neatly and professionally. Pleased with the service, information, product, and the company.

by Geoff, Port Perry on Twintech Heating and Cooling

Great sales member named Dave came in told us some amazing items and how they would be priced installed an all. We couldn’t believe it! The next day the ac was installed, that day one employee named Greg told us that our furnace was working way to hard and was causing us to use way too much gas. So two days later they came in an installed a new furnace!

by MB, Ajax on Twintech Heating and Cooling

Installation was done quickly and professionally. The new furnace is quiet and provides even heat.

by Richard from Oshawa on Twintech Heating and Cooling

They removed and discarded old furnace. Installed new furnace. Installed air intake pipe, that had never been installed by builder, no charge. Replaced loose hose on floor with hard pipe and rerouted it to drain, no charge. Almost 33% cheaper then quote from Enercare, which was the company we dealt with and had insurance with for 8 years. No yearly fee for cleaning/insurance, saves 300 a year. Courteous, professional, fast, and friendly. My wife and I have been recommending them to everyone we know and meet, and will continue to do so. Thanks for everything, Twintech!!!

by Darcy from Pickering on Twintech Heating and Cooling

This company was great to deal with. Our furnace went down and they installed a new furnace the next day with a lot of professionalism!

by gillian hooton from Uxbridge on Twintech Heating and Cooling

Finally! An honest company with highly knowledgeable and informative staff. Had a furnace service and found multiply errors in our system from an amateur installer. Very fair price to correct problems and will definitely use again.

by dflynn in Ajax on Twintech Heating and Cooling

Had to replace the heating & a/c unit in a condo apartment dwelling. this company recommended by the property manager and president of the condo building. found their workmanship and attention to details very good and very thorough. were able to resolve small problems and situations and happy to feel the heat in my unit. it's pricey, but happy was done by a very professional service. thank you.

by alisiena from Toronto on Twintech Heating and Cooling

Fantastic team. Completed the job as per the specifications and in under 3 hours. Highly recommended Twintech.

by David from Toronto on Twintech Heating and Cooling

During the summer, I previously hired TwinTech to replace my air conditioner when it failed. They did an excellent job so when I decided to proactively replace the furnace I contacted them. The furnace I had was 22 years old and showed signs of internal leakage. It still worked but rather than wait to have it fail in cold weather, I decided to purchase a higher efficiency model before it failed and take advantage of energy efficiency rebates. TwinTech offered very useful advice on the make and model of furnace to choose including high efficiency and variable speed motor. The price was reasonable, TwinTech arrived at the allotted time, installed the new furnace (including some re-routing of exhaust lines since the existing ones were too close to other vents), removed the old furnace, tested the installation and cleaned everything up. Overall, it was a good experience, they did a great job and the new furnace is working well.

See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

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