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Durham Region Air Conditioning Repair, Service and Installation

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The flashing LEDs on your furnace will correspond to a specific fault code that is shown here on their diagnostic chart.


International Comfort Products Corporation (ICP) is a company that designs, manufactures and markets central air conditioning (HVAC) systems and gas and oil furnaces for use in homes and commercial buildings. It is a unit of Carrier Global Corporation and is headquartered in Lewisburg, Tennessee, United States.


CODE: LED Off
RESULT: 24 VAC or 115 VAC is off, fuse is open.
FIX: Check whether the door switch isn't closed or for a short circuit.

CODE: LED On
RESULT: Soft lockout, furnace control error, 1 hour delay. If code repeats immediately following power reset, then replace control.
FIX: Will auto-reset after 1 hour.

CODE: Heartbeat
RESULT: Normal operation.
FIX: N/A.

CODE: 2 Flashes
RESULT: Pressure switch closed when should be open.
FIX: Check for an obstruction in the pressure tubing.

CODE: 3 Flashes
RESULT: Pressure switch open when should be closed on single stage models. Low pressure switch open when should be closed on 2 stage.
FIX: Check for: excessive wind; proper vent size; defective inducer motor; defective pressure switch; inadequate combustion air supply; disconnected or obstructed pressure tubing; or restricted vent.

CODE: 4 Flashes
RESULT: Limit switch or rollout open.
FIX: Check for: restricted vent; proper vent sizing; loose blower wheel; excessive wind; dirty air filter; or defective blower.

CODE: 5 Flashes
RESULT: Flame sensed out of sequence.
FIX: Check for a leaky gas valve or a gas valve that is stuck open.

CODE: 6 Flashes
RESULT: Failure to ignite or flame sense lost while running.
FIX: Check for: an ungrounded flame sensor; defective hot surface ignitor; low inlet gas pressure; oxide buildup; manual valve shut off; control ground continuity; inadequate flame carryover; or rough ignition.

CODE: 6 + 1 Flashes
RESULT: Soft lockout - Max of 4 trials for ignition reached (3 hour delay).
FIX: Control will auto-reset after 3 hours.

CODE: 7 Flashes
RESULT: Soft lockout - Limit of roll-out switch open longer than 2 minutes (1 hr delay)(rollout switch requires manual reset).
FIX: A lockout will occur if the limit or flame rollout is open for longer than 3 minutes. Control will auto-reset after 3 hours.

CODE: 8 Flashes
RESULT: Permanent lockout - Gas valve relay contact stuck closed or mis-wired gas valve (power reset only).
FIX: Check for a miswired gas valve or a defective control valve.

CODE: 10 Flashes
RESULT: Line voltage polarity reversed. If twinned, refer to kit instructions.
FIX: Review instructions to correct polarity.


See What Our Customers Are Saying:

by Nancy H. from Oshawa on Twintech Heating and Cooling

Work was performed in a clean and timely manner. The furnace and metal work was performed by the Twintech team (did not require separate contractor to do the metal work). Energy audit was arranged and promised rebates were received. The overall price was very competitive. We have recommended Twintech to several of our friends and family. Awesome job.

by Syd from Whitby on Twintech Heating and Cooling

Grant and Greg installed a heating and AC system in our new Linwood post and beam home. Post and beam can be challenging structures for running ductwork and their high ceilings and open concept frequently frustrate efforts at balancing air flow and controlling temperatures. But these guys did it and did it right the first time. Even the building inspector was impressed with what he saw. More importantly, the boys brought a high degree of trust and integrity to the job. Something in short supply these days.

by jenner iksmom from Oshawa on Twintech Heating and Cooling

Very polite and professional. They removed my o
ld furnace and A/C and installed my new ones. They were efficient and thoroughly cleaned up when they were done! I would highly recommend them!

by Rob from Toronto on Twintech Heating and Cooling

Pro from start to finish. They were able to fix my gas fireplace at very little cost as well.

by murray mcmichael from Ajax on Twintech Heating and Cooling

Excellent installation very knowledgeable gentlemen! Would highly recommend them to all my friends for any hvac work !

by Private User from Private User on Twintech Heating and Cooling

I have used Twintech many times over the years. They always arrive quickly and get the issue fixed. The most recent incident was when my air conditioner broke last week I called Greg at 11:30am and he was at my home by 2:30pm he had the unit fixed by 3:30pm. Twintech are very reliable and honest and they are experts in the field. I have already recommended them to many of my friends. I would not use anyone but them for my heating and air conditioning issues.

by Kate A in Pickering on Twintech Heating and Cooling

I would highly recommend these guys, professional, fast and competitive pricing. I moved into this place with no working AC unit with a 8 month baby, he was able to come with in a week to fix even in the busy summer days. He really values his customers , I am already recommending to my neighbors.

by Private User in Whitby on Twintech Heating and Cooling

Very impressed they arrive to quote even though I had forgotten to call them back to confirm date & time. They showed the day before installation to deliver the unit. Returned the next day as promised at 9am. Project was completed in a professional manner. They even fixed a few things that they noticed were not installed correctly, or to code by previous heating & air contractors we had at our residence before. Would recommend this company to everyone!

by Private User from Bowmanville on Twintech Heating and Cooling

Greg removed old oil furnace and oil tank from basement relocated new Napoleon propane furnace to allow duct work to be rerouted to a much more suitable location. Moved air conditioner to the new furnace. Dave recommended two available grants to assist with cost. They kept to their original quoted price which was substantially lower than a competitors for the same furnace and work. They completed the work as stated when stated and left the area clean and tidy. We are very pleased with the outcome.

by astephenson in Oshawa on Twintech Heating and Cooling

Twintech installed a Goodman furnace and ac init. Very professional install, both units are working well.