Durham Region Air Conditioning Repair, Service and Installation
The flashing LEDs on your furnace will correspond to a specific fault code that is shown here on their diagnostic chart.
International Comfort Products Corporation (ICP) is a company that designs, manufactures and markets central air conditioning (HVAC) systems and gas and oil furnaces for use in homes and commercial buildings. It is a unit of Carrier Global Corporation and is headquartered in Lewisburg, Tennessee, United States.
CODE: LED Off
RESULT: 24 VAC or 115 VAC is off, fuse is open.
FIX: Check whether the door switch isn't closed or for a short circuit.
RESULT: 24 VAC or 115 VAC is off, fuse is open.
FIX: Check whether the door switch isn't closed or for a short circuit.
CODE: LED On
RESULT: Soft lockout, furnace control error, 1 hour delay. If code repeats immediately following power reset, then replace control.
FIX: Will auto-reset after 1 hour.
RESULT: Soft lockout, furnace control error, 1 hour delay. If code repeats immediately following power reset, then replace control.
FIX: Will auto-reset after 1 hour.
CODE: Heartbeat
RESULT: Normal operation.
FIX: N/A.
RESULT: Normal operation.
FIX: N/A.
CODE: 2 Flashes
RESULT: Pressure switch closed when should be open.
FIX: Check for an obstruction in the pressure tubing.
RESULT: Pressure switch closed when should be open.
FIX: Check for an obstruction in the pressure tubing.
CODE: 3 Flashes
RESULT: Pressure switch open when should be closed on single stage models. Low pressure switch open when should be closed on 2 stage.
FIX: Check for: excessive wind; proper vent size; defective inducer motor; defective pressure switch; inadequate combustion air supply; disconnected or obstructed pressure tubing; or restricted vent.
RESULT: Pressure switch open when should be closed on single stage models. Low pressure switch open when should be closed on 2 stage.
FIX: Check for: excessive wind; proper vent size; defective inducer motor; defective pressure switch; inadequate combustion air supply; disconnected or obstructed pressure tubing; or restricted vent.
CODE: 4 Flashes
RESULT: Limit switch or rollout open.
FIX: Check for: restricted vent; proper vent sizing; loose blower wheel; excessive wind; dirty air filter; or defective blower.
RESULT: Limit switch or rollout open.
FIX: Check for: restricted vent; proper vent sizing; loose blower wheel; excessive wind; dirty air filter; or defective blower.
CODE: 5 Flashes
RESULT: Flame sensed out of sequence.
FIX: Check for a leaky gas valve or a gas valve that is stuck open.
RESULT: Flame sensed out of sequence.
FIX: Check for a leaky gas valve or a gas valve that is stuck open.
CODE: 6 Flashes
RESULT: Failure to ignite or flame sense lost while running.
FIX: Check for: an ungrounded flame sensor; defective hot surface ignitor; low inlet gas pressure; oxide buildup; manual valve shut off; control ground continuity; inadequate flame carryover; or rough ignition.
RESULT: Failure to ignite or flame sense lost while running.
FIX: Check for: an ungrounded flame sensor; defective hot surface ignitor; low inlet gas pressure; oxide buildup; manual valve shut off; control ground continuity; inadequate flame carryover; or rough ignition.
CODE: 6 + 1 Flashes
RESULT: Soft lockout - Max of 4 trials for ignition reached (3 hour delay).
FIX: Control will auto-reset after 3 hours.
RESULT: Soft lockout - Max of 4 trials for ignition reached (3 hour delay).
FIX: Control will auto-reset after 3 hours.
CODE: 7 Flashes
RESULT: Soft lockout - Limit of roll-out switch open longer than 2 minutes (1 hr delay)(rollout switch requires manual reset).
FIX: A lockout will occur if the limit or flame rollout is open for longer than 3 minutes. Control will auto-reset after 3 hours.
RESULT: Soft lockout - Limit of roll-out switch open longer than 2 minutes (1 hr delay)(rollout switch requires manual reset).
FIX: A lockout will occur if the limit or flame rollout is open for longer than 3 minutes. Control will auto-reset after 3 hours.
CODE: 8 Flashes
RESULT: Permanent lockout - Gas valve relay contact stuck closed or mis-wired gas valve (power reset only).
FIX: Check for a miswired gas valve or a defective control valve.
RESULT: Permanent lockout - Gas valve relay contact stuck closed or mis-wired gas valve (power reset only).
FIX: Check for a miswired gas valve or a defective control valve.
CODE: 10 Flashes
RESULT: Line voltage polarity reversed. If twinned, refer to kit instructions.
FIX: Review instructions to correct polarity.
RESULT: Line voltage polarity reversed. If twinned, refer to kit instructions.
FIX: Review instructions to correct polarity.
See What Our Customers Are Saying:
Jun 28, 2017
We had Grant and Greg Dainty quote to replace our 20 yr old furnace. I have known them for years and have had other jobs done by them ( AC and Pool Htr). The price was very reasonable and the job was completed in one day.
Jun 23, 2017
TwinTech was the right choice. Our consultation with Dave set the tone. Professional and knowledgeable, we even received a follow-up call within hours of our install completion, wow! TwinTech arrived as scheduled to install our A/C unit. Within minutes of arrival Greg noted and explained a few out of code faults on our furnace installed by another company, problems fixed, thanks TwinTech. Greg, Grant and "Subaru" Pete were meticulous start to finish. Highly recommended!
Jun 13, 2017
Twintech replaced our aging +20 yrs old Furnace & AC with the variable high efficiency Napoleon Furnace matched with the Goodman AC. Sales guy ,Dave was great, gave a no pressure estimate, explained about the Government Rebate program which they took care of completely including arranging the home energy audit. On the scheduled day Greg and his team arrived on time, did a great job and completed the same day , extremely professional and courteous, cleaned up everything , tested the system, Greg took his time to explain the setup. Very impressed with the Napoleon Furnace 9600 which did a great job in maintaining a comfortable temperature last winter and now with the hot weather the Goodman AC cooled the house in much less time than the old AC unit could ever. From start to finish Twintech were great and have no hesitation in recommending them 100%.
Jun 13, 2017
The Twintech team did an excellent job installing our new Goodman air conditioner. They were polite and professional. Greg was knowledgeable and clearly experienced. Thank you Twintech for bringing our cooling system up to current regulations. Job well done!
Jun 11, 2017
Dave from TwinTech was very knowledgeable, professional and thorough in the buying process. He helped us to identify the best furnace for our home and our budget. When we needed a new filter a year later and seemed to have a problem finding the right one, I called Dave up and he delivered a filter to me the next day! The cost was on par with other retailers, but it was this unexpected personal service that really was impressive. The furnace? Works like a charm.
May 27, 2017
Imagine, it's 5 minutes after the midnight countdown New Year's eve and the furnace quits. We called TwinTech fully expecting to leave a message and actually spoke with Greg, one of the owners! We had an immediate repair early the next morning & a new furnace within the week. We have entrusted TwinTech with all our home HVAC service needs for over 6 years. That's why this week with an opportunity to purchase a new BBQ, we called them 1st to see about a gas line install. It's chicken on the grill tonight! They are efficient, reliable, honest, hard working, and -- attentive is an understatement.
Jan 19, 2016
Wonderful customer service, starting from the job quote (Dave), to the clean install, to the follow-up. Twintech is a small company which installed my Napoleon furnace, A/C, John Wood tank, and ran the line for my gas dryer. The installation was completed as promised in one day. The work area was kept very clean, and they even took care of my old rental tank. The professionalism and wonderful customer service is second to none. They completed all of my rebate paperwork, and now I'm getting $2000 back! You will not be disappointed if you hire this company for your project.
Jan 9, 2016
I was referred to Twintech by a neighbour and was not disappointed. Not only was the customer service excellent their workmanship was second to none. Greg and Grant work extremely clean covering the pathway to the furnace room, labeling the essential parts, left the area spotless and were efficient. They cleaned up the mess left by the previous installers (wiring, improperly installed AC coil, and gaps in venting etc). They also ran through the operation of the new furnace and gave me some maintenance tips. Greg and Grant are professional and all around good guys. I will definitely recommend their service to anyone without hesitation.
Dec 18, 2015
Very satisfied with service from Twintech , beginning with all the information provided by Dave , which helped make the decision much easier . Installation was very smooth & done on time as promised & cleanup was well done . Would definitely recommend this company & use them again for any future needs . Well done.
Sep 18, 2015
Twintech Heating & Cooling Inc. came in and replaced my 39 year old furnace with a beautiful Napoleon variable high efficiency furnace! Their work was efficient and professional and they were a pleasure to deal with, from sales to installation! I would highly recommend them.