Durham Region Air Conditioning Repair, Service and Installation
McQuay was established in 1933. She specialized in the supply and service of air conditioning, ventilation and heating equipment, as well as in the production of heating equipment - heat exchangers and radiators.
McQuay Furnace error codes are seen in three colors, red, green, and amber/yellow. Each color will also flash a specific number of times to signify a specific error. Breaking down each color, and number of flashes, will help you solve the problem you are having with your York Furnace.
CODE: SLOW GREEN FLASH
RESULT: Normal operation
RESULT: Normal operation
CODE: SLOW AMBER FLASH
RESULT: Normal operation with call for heat
RESULT: Normal operation with call for heat
CODE: RAPID RED FLASH
RESULT: Twinning error, incorrect 24V phasing.
FIX: Check twinning wiring. Flame sense current is below 1.5 microamps
RESULT: Twinning error, incorrect 24V phasing.
FIX: Check twinning wiring. Flame sense current is below 1.5 microamps
CODE: RAPID AMBER FLASH
RESULT: Check and clean flame sensor. Check for proper gas flow. Verify that current is greater than 1.5 microamps at flame current test pad.
RESULT: Check and clean flame sensor. Check for proper gas flow. Verify that current is greater than 1.5 microamps at flame current test pad.
CODE: 4 AMBER FLASHES
RESULT: The control is receiving a "Y" signal from the thermostat without a "G" signal, indicating improper thermostat wiring.
RESULT: The control is receiving a "Y" signal from the thermostat without a "G" signal, indicating improper thermostat wiring.
CODE: 1 RED FLASH
RESULT: This indicates that flame was sensed when there was not a call for heat.
FIX: The control will turn on both the inducer motor and supply air blower. A gas valve that leaks or is slow closing would typically cause this fault.
RESULT: This indicates that flame was sensed when there was not a call for heat.
FIX: The control will turn on both the inducer motor and supply air blower. A gas valve that leaks or is slow closing would typically cause this fault.
CODE: 2 RED FLASHES
RESULT: This indicates that the normally open pressure switch contacts are stuck in the closed position.
FIX: The control confirms these contacts are open at the beginning of each heat cycle. This would indicate a faulty pressure switch or miswiring. This indicates the normally open pressure switch contact did not close after the inducer was energized.
RESULT: This indicates that the normally open pressure switch contacts are stuck in the closed position.
FIX: The control confirms these contacts are open at the beginning of each heat cycle. This would indicate a faulty pressure switch or miswiring. This indicates the normally open pressure switch contact did not close after the inducer was energized.
CODE: 3 RED FLASHES
RESULT: This could be caused by a number of problems: faulty inducer, blocked vent pipe broken pressure switch hose or faulty pressure switch.
RESULT: This could be caused by a number of problems: faulty inducer, blocked vent pipe broken pressure switch hose or faulty pressure switch.
CODE: 4 RED FLASHES
RESULT: This indicates that the main limit switch has opened its normally closed contacts.
FIX: The control will operate the supply air blower and inducer. This condition may be caused by: dirty filter, improperly sized duct system, incorrect blower speed setting, incorrect firing rate or faulty blower motor. Also, this fault code could be caused by a blown fuse located on the control board.
RESULT: This indicates that the main limit switch has opened its normally closed contacts.
FIX: The control will operate the supply air blower and inducer. This condition may be caused by: dirty filter, improperly sized duct system, incorrect blower speed setting, incorrect firing rate or faulty blower motor. Also, this fault code could be caused by a blown fuse located on the control board.
CODE: 5 RED FLASHES
RESULT: This fault is indicated if the normally closed contacts in the rollout switch opens.
FIX: The rollout control is manually reset. If it has opened, check for proper combustion air, proper inducer operation, and primary heat exchanger failure or burner problem. Be sure to reset the switch and cycle power (24 VAC) to the control after correcting the failure condition. Also, this fault code could be caused by a blown fuse located on the control board.
RESULT: This fault is indicated if the normally closed contacts in the rollout switch opens.
FIX: The rollout control is manually reset. If it has opened, check for proper combustion air, proper inducer operation, and primary heat exchanger failure or burner problem. Be sure to reset the switch and cycle power (24 VAC) to the control after correcting the failure condition. Also, this fault code could be caused by a blown fuse located on the control board.
CODE: 6 RED FLASHES
RESULT: This indicates that after the unit was operating, the pressure switch opened 4 times during the call for heat.
FIX: If the main blower is in a "Delay on" mode, it will complete it, and any subsequent delay off period. The furnace will lock out for one hour and then restart.
RESULT: This indicates that after the unit was operating, the pressure switch opened 4 times during the call for heat.
FIX: If the main blower is in a "Delay on" mode, it will complete it, and any subsequent delay off period. The furnace will lock out for one hour and then restart.
CODE: 7 RED FLASHES
RESULT: This fault code indicates that the flame could not be established. This no-light condition occurred 3 times (2 retries) during the call for heat before locking out.
FIX: Low gas pressure, faulty gas valve, dirty or faulty flame sensor, faulty hot surface ignitor or burner problem may cause this. The furnace will lock out for one hour and then restart.
RESULT: This fault code indicates that the flame could not be established. This no-light condition occurred 3 times (2 retries) during the call for heat before locking out.
FIX: Low gas pressure, faulty gas valve, dirty or faulty flame sensor, faulty hot surface ignitor or burner problem may cause this. The furnace will lock out for one hour and then restart.
CODE: 8 RED FLASHES
RESULT: This fault is indicated if the flame is lost 5 times (4 recycles) during the heating cycle.
FIX: This could be caused by low gas pressure, dirty or faulty flame sensor or faulty gas valve. The furnace will lock out for one hour and then restart.
RESULT: This fault is indicated if the flame is lost 5 times (4 recycles) during the heating cycle.
FIX: This could be caused by low gas pressure, dirty or faulty flame sensor or faulty gas valve. The furnace will lock out for one hour and then restart.
CODE: 9 RED FLASHES
RESULT: Indicates reversed line voltage polarity or grounding problem.
FIX: Both heating and cooling operations will be affected. check polarity at furnace and branch. Check furnace grounding. Check that flame probe is not shorted to chassis.
RESULT: Indicates reversed line voltage polarity or grounding problem.
FIX: Both heating and cooling operations will be affected. check polarity at furnace and branch. Check furnace grounding. Check that flame probe is not shorted to chassis.
CODE: 10 RED FLASHES
RESULT: Flame sensed with no call for heat.
FIX: Check gas valve and gas valve wiring This indicates that a primary or auxiliary limit switch has opened its normally-closed contacts and has remained open for more than five minutes.
RESULT: Flame sensed with no call for heat.
FIX: Check gas valve and gas valve wiring This indicates that a primary or auxiliary limit switch has opened its normally-closed contacts and has remained open for more than five minutes.
CODE: 11 RED FLASHES
RESULT: This condition is usually caused by a failed blower motor or blower wheel.
FIX: Cycle power (24 VAC) to the control to reset the hard lockout condition after correcting the failure condition.
RESULT: This condition is usually caused by a failed blower motor or blower wheel.
FIX: Cycle power (24 VAC) to the control to reset the hard lockout condition after correcting the failure condition.
CODE: 12 RED FLASHES
RESULT: This code indicates an open igniter circuit.
FIX: This could be a disconnected or loose wire or a cracked or broken igniter.
RESULT: This code indicates an open igniter circuit.
FIX: This could be a disconnected or loose wire or a cracked or broken igniter.
CODE: STEADY ON RED
RESULT: Control failure.
FIX: Replace control board.
RESULT: Control failure.
FIX: Replace control board.
CODE: 60-MINUTE AUTOMATIC RESET FROM LOCKOUT
RESULT: This control includes a "watchdog" type circuit that will reset from a lockout condition after 60 minutes. Operational faults 6, 7, 8 will be reset. This provides protection to an unoccupied structure if a temporary condition exists causing a furnace malfunction. An example would be a low incoming gas supply pressure preventing unit operation When the gas pressure is restored, at some point the "watchdog" would restart the unit and provide heat for the house.
RESULT: This control includes a "watchdog" type circuit that will reset from a lockout condition after 60 minutes. Operational faults 6, 7, 8 will be reset. This provides protection to an unoccupied structure if a temporary condition exists causing a furnace malfunction. An example would be a low incoming gas supply pressure preventing unit operation When the gas pressure is restored, at some point the "watchdog" would restart the unit and provide heat for the house.
CODE: IGNITION CONTROL FLAME SENSE LEVELS
RESULT: Normal flame sense current is approximately 3.7 microamps DC Low flame signal warning starts at 1.5 microamps. Low flame signal control lockout point is 0.1 microamps DC.
RESULT: Normal flame sense current is approximately 3.7 microamps DC Low flame signal warning starts at 1.5 microamps. Low flame signal control lockout point is 0.1 microamps DC.
See What Our Customers Are Saying:
Oct 9, 2018
The people from Twintech were very friendly and personable...from the salesman to the installers. The installation was done as scheduled. I love my new air conditioner. My neighbour has a York and that thing is so noisy compared to my Goodman!! Thanks Twintech!!
Sep 5, 2018
Thank you, Twintech. They installed an A/C in my home in the middle of a heat wave which we appreciated very much. I found the team good, not overly friendly, other than the brothers. Dave, the salesperson was awesome, and, it's because of him that I was sold on using Twintech. I had other questions about additional work I am curious about and would have liked them to follow up and provide a quote. Other than that, which ultimately is not related to the great work they did, I would definitely recommend them, although I don't believe they go outside of Durham (check with them).
Aug 4, 2018
We have used this company a few times so I can't remember exactly what we paid but I do know that their fees are always very reasonable.
The first time we called Greg was when our furnace conked out while we were away. He came right away, showed me the problem and fixed it immediately.
The second time was when we needed an air conditioner moved and lifted to a platform. Again, he showed up on time, completed the job quickly (including a new gas line) and the fee was very reasonable.
We have received a quote from Greg to replace the air conditioner and furnace and when we are ready to move ahead, we will be calling him.
I have no hesitation in recommending TwinTech!
Jul 19, 2018
Our rating for Twintech is 5/5 stars. They are very professional and efficient, and the transparency they maintain right from the preliminary assessment till the day of the work is a testament to their experience in the field. We had Twintech replace our air conditioning and furnace, and we appreciate the efforts taken by Greg.
Apr 30, 2018
After 18 years my Air conditioner died in the middle of a heat wave. I entered my information on Home Stars and within the hour Dave from Twin Tech responded and offered to meet me as soon as possible depending on my availability. Dave was very knowledgeable about the products Twin Tech offered and even though this was the first quote I received . I felt very comfortable in giving Twin Tech my business. maybe it was the professional approach. Needless to say that the crew with Greg and Grant arrived promptly at the time they committed to were very professional and within a few hours had the place cool. They cleaned up and one would never know that I had work done . I know that the System is new and I probably wont need to worry about it for some time. However with the professionalism displayed by the crew I feel assured that should I need to call for service Twin Tech will respond. I also know that should I need a new Heating system I will go with Twin Tech. Keep up the good work.
Apr 30, 2018
Greg and team were amazing! All interaction via email and text 100% professional. From consult to product recommendation their service was phenomenal!
Installed a Napoleon furnace (ecm dc drive variable 2-stage) and it was a game changer for the whole house. Blended air temperature through and through the entire house and its saving us money by cutting down our utility bill by ALOT!
Jun 18, 2018
We purchased a new cooling & heating system from Twintech and the team was fantastic. From sales to installation, the team were great to work with. Friendly (our dog even enjoyed having them over), professional and accommodating. Id recommend Twintech in a heart beat to anyone. Superb customer service.
Jun 4, 2018
End to end service. From quote, overseeing installation, contacting and making arrangements for energy audit. Warranty program is comprehensive. Cleaned up mess of assistant walking through my place without proper indoor foot covering when I pointed out that I was not happy about footprints on my floors.
Jun 11, 2018
In April we hired Twintech Heating & Cooling to replace our 20 year old water tank & 35 year old air conditioner. We got 5 estimates for the job & decided to go with Twintech for the following reasons.
- The Sales Manager, Dave, was very personable & knowledgeable as all of our questions were answered. (We had a list of questions we asked each of the contractors when we got the estimates)
- We got 5 estimates for the job. All contractors verbally told us they had the required qualifications but Dave was the only one to physically show us their license & insurance documentation.
- Twintech carried the Napoleon air conditioner & we wanted to support Canadian industry as it is assembled in Barrie On.
Safety is important at Twintech as demonstrated when we discussed with Dave, the need to change our install date because of freezing rain. Access was required by navigating a set of outside steps & Dave identified that safety took precedence.
On the installation date, Greg, Peter & Grant showed up on time & methodically accomplished the removal & installation of both units. The guys did a great job cleaning up as well.
When the job was completed we mentioned to Greg that we were pleased with the work they had done & were going to have them come out & do our furnace inspection in Sept. Greg said we can save our money as he had inspected the heat exchanger on the furnace while doing the job & there was no need to have another inspection in Sept. We were very impressed with Gregs initiative. This is top shelf service. Thank you Greg.
As the weather was too cool to complete a functional test of the air conditioner on the installation date, Dave made a follow-up call to us to see how things were going & Greg also came out to check the operation. No problems.
We are very happy we hired professionals like Dave, Greg, Grant & Peter & have no hesitation in recommending Twintech Heating & Cooling. They will now be our "go to" guys.
Nov 18, 2018
These guys are the best. From start to finish they exceeded my expectations and delivered a great product. They accommodated the nuances of my 100 year old home which was really appreciated. The install was easy to schedule and done fantastically. Im so excited to have an efficiently heated and cooled home.