Durham Region Air Conditioning Repair, Service and Installation
McQuay was established in 1933. She specialized in the supply and service of air conditioning, ventilation and heating equipment, as well as in the production of heating equipment - heat exchangers and radiators.
McQuay Furnace error codes are seen in three colors, red, green, and amber/yellow. Each color will also flash a specific number of times to signify a specific error. Breaking down each color, and number of flashes, will help you solve the problem you are having with your York Furnace.
CODE: SLOW GREEN FLASH
RESULT: Normal operation
RESULT: Normal operation
CODE: SLOW AMBER FLASH
RESULT: Normal operation with call for heat
RESULT: Normal operation with call for heat
CODE: RAPID RED FLASH
RESULT: Twinning error, incorrect 24V phasing.
FIX: Check twinning wiring. Flame sense current is below 1.5 microamps
RESULT: Twinning error, incorrect 24V phasing.
FIX: Check twinning wiring. Flame sense current is below 1.5 microamps
CODE: RAPID AMBER FLASH
RESULT: Check and clean flame sensor. Check for proper gas flow. Verify that current is greater than 1.5 microamps at flame current test pad.
RESULT: Check and clean flame sensor. Check for proper gas flow. Verify that current is greater than 1.5 microamps at flame current test pad.
CODE: 4 AMBER FLASHES
RESULT: The control is receiving a "Y" signal from the thermostat without a "G" signal, indicating improper thermostat wiring.
RESULT: The control is receiving a "Y" signal from the thermostat without a "G" signal, indicating improper thermostat wiring.
CODE: 1 RED FLASH
RESULT: This indicates that flame was sensed when there was not a call for heat.
FIX: The control will turn on both the inducer motor and supply air blower. A gas valve that leaks or is slow closing would typically cause this fault.
RESULT: This indicates that flame was sensed when there was not a call for heat.
FIX: The control will turn on both the inducer motor and supply air blower. A gas valve that leaks or is slow closing would typically cause this fault.
CODE: 2 RED FLASHES
RESULT: This indicates that the normally open pressure switch contacts are stuck in the closed position.
FIX: The control confirms these contacts are open at the beginning of each heat cycle. This would indicate a faulty pressure switch or miswiring. This indicates the normally open pressure switch contact did not close after the inducer was energized.
RESULT: This indicates that the normally open pressure switch contacts are stuck in the closed position.
FIX: The control confirms these contacts are open at the beginning of each heat cycle. This would indicate a faulty pressure switch or miswiring. This indicates the normally open pressure switch contact did not close after the inducer was energized.
CODE: 3 RED FLASHES
RESULT: This could be caused by a number of problems: faulty inducer, blocked vent pipe broken pressure switch hose or faulty pressure switch.
RESULT: This could be caused by a number of problems: faulty inducer, blocked vent pipe broken pressure switch hose or faulty pressure switch.
CODE: 4 RED FLASHES
RESULT: This indicates that the main limit switch has opened its normally closed contacts.
FIX: The control will operate the supply air blower and inducer. This condition may be caused by: dirty filter, improperly sized duct system, incorrect blower speed setting, incorrect firing rate or faulty blower motor. Also, this fault code could be caused by a blown fuse located on the control board.
RESULT: This indicates that the main limit switch has opened its normally closed contacts.
FIX: The control will operate the supply air blower and inducer. This condition may be caused by: dirty filter, improperly sized duct system, incorrect blower speed setting, incorrect firing rate or faulty blower motor. Also, this fault code could be caused by a blown fuse located on the control board.
CODE: 5 RED FLASHES
RESULT: This fault is indicated if the normally closed contacts in the rollout switch opens.
FIX: The rollout control is manually reset. If it has opened, check for proper combustion air, proper inducer operation, and primary heat exchanger failure or burner problem. Be sure to reset the switch and cycle power (24 VAC) to the control after correcting the failure condition. Also, this fault code could be caused by a blown fuse located on the control board.
RESULT: This fault is indicated if the normally closed contacts in the rollout switch opens.
FIX: The rollout control is manually reset. If it has opened, check for proper combustion air, proper inducer operation, and primary heat exchanger failure or burner problem. Be sure to reset the switch and cycle power (24 VAC) to the control after correcting the failure condition. Also, this fault code could be caused by a blown fuse located on the control board.
CODE: 6 RED FLASHES
RESULT: This indicates that after the unit was operating, the pressure switch opened 4 times during the call for heat.
FIX: If the main blower is in a "Delay on" mode, it will complete it, and any subsequent delay off period. The furnace will lock out for one hour and then restart.
RESULT: This indicates that after the unit was operating, the pressure switch opened 4 times during the call for heat.
FIX: If the main blower is in a "Delay on" mode, it will complete it, and any subsequent delay off period. The furnace will lock out for one hour and then restart.
CODE: 7 RED FLASHES
RESULT: This fault code indicates that the flame could not be established. This no-light condition occurred 3 times (2 retries) during the call for heat before locking out.
FIX: Low gas pressure, faulty gas valve, dirty or faulty flame sensor, faulty hot surface ignitor or burner problem may cause this. The furnace will lock out for one hour and then restart.
RESULT: This fault code indicates that the flame could not be established. This no-light condition occurred 3 times (2 retries) during the call for heat before locking out.
FIX: Low gas pressure, faulty gas valve, dirty or faulty flame sensor, faulty hot surface ignitor or burner problem may cause this. The furnace will lock out for one hour and then restart.
CODE: 8 RED FLASHES
RESULT: This fault is indicated if the flame is lost 5 times (4 recycles) during the heating cycle.
FIX: This could be caused by low gas pressure, dirty or faulty flame sensor or faulty gas valve. The furnace will lock out for one hour and then restart.
RESULT: This fault is indicated if the flame is lost 5 times (4 recycles) during the heating cycle.
FIX: This could be caused by low gas pressure, dirty or faulty flame sensor or faulty gas valve. The furnace will lock out for one hour and then restart.
CODE: 9 RED FLASHES
RESULT: Indicates reversed line voltage polarity or grounding problem.
FIX: Both heating and cooling operations will be affected. check polarity at furnace and branch. Check furnace grounding. Check that flame probe is not shorted to chassis.
RESULT: Indicates reversed line voltage polarity or grounding problem.
FIX: Both heating and cooling operations will be affected. check polarity at furnace and branch. Check furnace grounding. Check that flame probe is not shorted to chassis.
CODE: 10 RED FLASHES
RESULT: Flame sensed with no call for heat.
FIX: Check gas valve and gas valve wiring This indicates that a primary or auxiliary limit switch has opened its normally-closed contacts and has remained open for more than five minutes.
RESULT: Flame sensed with no call for heat.
FIX: Check gas valve and gas valve wiring This indicates that a primary or auxiliary limit switch has opened its normally-closed contacts and has remained open for more than five minutes.
CODE: 11 RED FLASHES
RESULT: This condition is usually caused by a failed blower motor or blower wheel.
FIX: Cycle power (24 VAC) to the control to reset the hard lockout condition after correcting the failure condition.
RESULT: This condition is usually caused by a failed blower motor or blower wheel.
FIX: Cycle power (24 VAC) to the control to reset the hard lockout condition after correcting the failure condition.
CODE: 12 RED FLASHES
RESULT: This code indicates an open igniter circuit.
FIX: This could be a disconnected or loose wire or a cracked or broken igniter.
RESULT: This code indicates an open igniter circuit.
FIX: This could be a disconnected or loose wire or a cracked or broken igniter.
CODE: STEADY ON RED
RESULT: Control failure.
FIX: Replace control board.
RESULT: Control failure.
FIX: Replace control board.
CODE: 60-MINUTE AUTOMATIC RESET FROM LOCKOUT
RESULT: This control includes a "watchdog" type circuit that will reset from a lockout condition after 60 minutes. Operational faults 6, 7, 8 will be reset. This provides protection to an unoccupied structure if a temporary condition exists causing a furnace malfunction. An example would be a low incoming gas supply pressure preventing unit operation When the gas pressure is restored, at some point the "watchdog" would restart the unit and provide heat for the house.
RESULT: This control includes a "watchdog" type circuit that will reset from a lockout condition after 60 minutes. Operational faults 6, 7, 8 will be reset. This provides protection to an unoccupied structure if a temporary condition exists causing a furnace malfunction. An example would be a low incoming gas supply pressure preventing unit operation When the gas pressure is restored, at some point the "watchdog" would restart the unit and provide heat for the house.
CODE: IGNITION CONTROL FLAME SENSE LEVELS
RESULT: Normal flame sense current is approximately 3.7 microamps DC Low flame signal warning starts at 1.5 microamps. Low flame signal control lockout point is 0.1 microamps DC.
RESULT: Normal flame sense current is approximately 3.7 microamps DC Low flame signal warning starts at 1.5 microamps. Low flame signal control lockout point is 0.1 microamps DC.
See What Our Customers Are Saying:
Mar 16, 2018
Greg came by to do a routine furnace checkup. He was very knowledgeable and professional, letting me know what's being checked/adjusted and giving me tips to ensure everything runs smooth. Very honest and upfront about what's working fine vs. what may need to be fixed/replaced. He didn't attempt to up sell anything that wasn't necessary. I'm glad to have finally found someone I can trust and rely on for all my HVAC needs - furnace, A/C, and hot water tank.
Mar 4, 2018
I'm very happy with the work that was done. Everyone from salesperson to the installers were friendly and professional. They were on time and cleaned up the job site after it was installed. They also answered all my follow up questions promptly. I wouldn't hesitate to work with them or recommend them again.
Feb 28, 2018
Thanks to the team at Twin Tech for a great job installing my new heat pump/ac unit. The guys were very polite and professional. When they left you would never have known they had been there except for the new Mitsubishi unit on the wall!! would highly recommend the Twin Tech team.
Feb 28, 2018
Installed professionally, no delays, no rework needed. Very reliable contractor and sales person. Also installed BBQ gas line and some duct work.
Feb 19, 2018
Greg and Grant are friendly, reliable, and knowledgeable HVAC professionals. The twins, Dave and the entire team provided efficient top quality service. Our family plns to use Twintech for all of our future HVAC needs.
Feb 10, 2018
Very impressed with this company. They show up on time , kept my place clean and after they left it looks like they were never there. Very professional team. Those people know what they doing . Their installation was on the highest standard. They are very knowledgeable especially they're worker Peter. I strongly recommend this company to everybody. After the installation I receive the call making sure I'm satisfied with their products and their job. Bravo!!!
Feb 8, 2018
Greg and his brother were referred to us by a friend. They arrived when they said they would, did an exceptional job and left the place as tidy or tidier then they found it. Their professionalism is only surpassed by their kind and friendly demeanor. Even after several calls to help me with my high tech thermostat I feel that I could always call with any concern (No one responds to my texts as quickly as Greg) and have a friendly helpful response. I found out their grandfather started the company and now as a 3rd generation company, they are doing their grandfather proud. I would highly recommend Twintech over any other hvac company out there.
Feb 7, 2018
Thanks to the guys at Twintech Heating for a great job installing a new hot water tank. They set a time and day to remove the old tank and install the new one. They were on time and had the work done quickly and cleaned up after they were finished. Excellent work and great value.
Feb 1, 2018
In November, we contacted Twintech for a quote on a high efficiency furnace plus installation. Dave, the sales representative for the company was very friendly and informative. Upon arrival at our home, he willingly showed us his company licenses, clearly explained the operation of a high efficiency furnace and answered all our questions to our satisfaction. As well, Dave was the only sales representative that we contacted that was willing to make the arrangements for an energy audit. For us, this was a big plus as we found the government rebate program somewhat confusing to navigate. The furnace was installed on the date that was arranged in an efficient and professional manner by Greg (the owner) and Peter. Both men worked diligently, throughout a long day to complete the job and upon finishing, left the job site immaculate. When a neighbour raised concerns about the furnace venting location, Greg located an alternative location and resolved the situation with diplomacy. We chose the Napoleon furnace for its excellent warrant;y on the heat exchanger and because it was made in Canada! In addition, to the furnace warranty, Twintech offered us a 5 year warranty on labour which speaks to the quality and pride this team has in their workmanship. It has been over a month now (with some of the coldest January days on record) since we have had the furnace installed. The furnace runs quietly and distributes heat more evenly throughout our 90 year old Toronto home. We can't speak highly enough of the Twintech team and are very satisfied with their workmanship and job ethics. We have no hesitation about recommending them.
Jan 31, 2018
What more could you ask for! Grant and Greg Dainty provided a professional,diligent and thorough approach to the installation of my furnace. I would highly recommend there services.