Durham Region Air Conditioning Repair, Service and Installation
McQuay was established in 1933. She specialized in the supply and service of air conditioning, ventilation and heating equipment, as well as in the production of heating equipment - heat exchangers and radiators.
McQuay Furnace error codes are seen in three colors, red, green, and amber/yellow. Each color will also flash a specific number of times to signify a specific error. Breaking down each color, and number of flashes, will help you solve the problem you are having with your York Furnace.
CODE: SLOW GREEN FLASH
RESULT: Normal operation
RESULT: Normal operation
CODE: SLOW AMBER FLASH
RESULT: Normal operation with call for heat
RESULT: Normal operation with call for heat
CODE: RAPID RED FLASH
RESULT: Twinning error, incorrect 24V phasing.
FIX: Check twinning wiring. Flame sense current is below 1.5 microamps
RESULT: Twinning error, incorrect 24V phasing.
FIX: Check twinning wiring. Flame sense current is below 1.5 microamps
CODE: RAPID AMBER FLASH
RESULT: Check and clean flame sensor. Check for proper gas flow. Verify that current is greater than 1.5 microamps at flame current test pad.
RESULT: Check and clean flame sensor. Check for proper gas flow. Verify that current is greater than 1.5 microamps at flame current test pad.
CODE: 4 AMBER FLASHES
RESULT: The control is receiving a "Y" signal from the thermostat without a "G" signal, indicating improper thermostat wiring.
RESULT: The control is receiving a "Y" signal from the thermostat without a "G" signal, indicating improper thermostat wiring.
CODE: 1 RED FLASH
RESULT: This indicates that flame was sensed when there was not a call for heat.
FIX: The control will turn on both the inducer motor and supply air blower. A gas valve that leaks or is slow closing would typically cause this fault.
RESULT: This indicates that flame was sensed when there was not a call for heat.
FIX: The control will turn on both the inducer motor and supply air blower. A gas valve that leaks or is slow closing would typically cause this fault.
CODE: 2 RED FLASHES
RESULT: This indicates that the normally open pressure switch contacts are stuck in the closed position.
FIX: The control confirms these contacts are open at the beginning of each heat cycle. This would indicate a faulty pressure switch or miswiring. This indicates the normally open pressure switch contact did not close after the inducer was energized.
RESULT: This indicates that the normally open pressure switch contacts are stuck in the closed position.
FIX: The control confirms these contacts are open at the beginning of each heat cycle. This would indicate a faulty pressure switch or miswiring. This indicates the normally open pressure switch contact did not close after the inducer was energized.
CODE: 3 RED FLASHES
RESULT: This could be caused by a number of problems: faulty inducer, blocked vent pipe broken pressure switch hose or faulty pressure switch.
RESULT: This could be caused by a number of problems: faulty inducer, blocked vent pipe broken pressure switch hose or faulty pressure switch.
CODE: 4 RED FLASHES
RESULT: This indicates that the main limit switch has opened its normally closed contacts.
FIX: The control will operate the supply air blower and inducer. This condition may be caused by: dirty filter, improperly sized duct system, incorrect blower speed setting, incorrect firing rate or faulty blower motor. Also, this fault code could be caused by a blown fuse located on the control board.
RESULT: This indicates that the main limit switch has opened its normally closed contacts.
FIX: The control will operate the supply air blower and inducer. This condition may be caused by: dirty filter, improperly sized duct system, incorrect blower speed setting, incorrect firing rate or faulty blower motor. Also, this fault code could be caused by a blown fuse located on the control board.
CODE: 5 RED FLASHES
RESULT: This fault is indicated if the normally closed contacts in the rollout switch opens.
FIX: The rollout control is manually reset. If it has opened, check for proper combustion air, proper inducer operation, and primary heat exchanger failure or burner problem. Be sure to reset the switch and cycle power (24 VAC) to the control after correcting the failure condition. Also, this fault code could be caused by a blown fuse located on the control board.
RESULT: This fault is indicated if the normally closed contacts in the rollout switch opens.
FIX: The rollout control is manually reset. If it has opened, check for proper combustion air, proper inducer operation, and primary heat exchanger failure or burner problem. Be sure to reset the switch and cycle power (24 VAC) to the control after correcting the failure condition. Also, this fault code could be caused by a blown fuse located on the control board.
CODE: 6 RED FLASHES
RESULT: This indicates that after the unit was operating, the pressure switch opened 4 times during the call for heat.
FIX: If the main blower is in a "Delay on" mode, it will complete it, and any subsequent delay off period. The furnace will lock out for one hour and then restart.
RESULT: This indicates that after the unit was operating, the pressure switch opened 4 times during the call for heat.
FIX: If the main blower is in a "Delay on" mode, it will complete it, and any subsequent delay off period. The furnace will lock out for one hour and then restart.
CODE: 7 RED FLASHES
RESULT: This fault code indicates that the flame could not be established. This no-light condition occurred 3 times (2 retries) during the call for heat before locking out.
FIX: Low gas pressure, faulty gas valve, dirty or faulty flame sensor, faulty hot surface ignitor or burner problem may cause this. The furnace will lock out for one hour and then restart.
RESULT: This fault code indicates that the flame could not be established. This no-light condition occurred 3 times (2 retries) during the call for heat before locking out.
FIX: Low gas pressure, faulty gas valve, dirty or faulty flame sensor, faulty hot surface ignitor or burner problem may cause this. The furnace will lock out for one hour and then restart.
CODE: 8 RED FLASHES
RESULT: This fault is indicated if the flame is lost 5 times (4 recycles) during the heating cycle.
FIX: This could be caused by low gas pressure, dirty or faulty flame sensor or faulty gas valve. The furnace will lock out for one hour and then restart.
RESULT: This fault is indicated if the flame is lost 5 times (4 recycles) during the heating cycle.
FIX: This could be caused by low gas pressure, dirty or faulty flame sensor or faulty gas valve. The furnace will lock out for one hour and then restart.
CODE: 9 RED FLASHES
RESULT: Indicates reversed line voltage polarity or grounding problem.
FIX: Both heating and cooling operations will be affected. check polarity at furnace and branch. Check furnace grounding. Check that flame probe is not shorted to chassis.
RESULT: Indicates reversed line voltage polarity or grounding problem.
FIX: Both heating and cooling operations will be affected. check polarity at furnace and branch. Check furnace grounding. Check that flame probe is not shorted to chassis.
CODE: 10 RED FLASHES
RESULT: Flame sensed with no call for heat.
FIX: Check gas valve and gas valve wiring This indicates that a primary or auxiliary limit switch has opened its normally-closed contacts and has remained open for more than five minutes.
RESULT: Flame sensed with no call for heat.
FIX: Check gas valve and gas valve wiring This indicates that a primary or auxiliary limit switch has opened its normally-closed contacts and has remained open for more than five minutes.
CODE: 11 RED FLASHES
RESULT: This condition is usually caused by a failed blower motor or blower wheel.
FIX: Cycle power (24 VAC) to the control to reset the hard lockout condition after correcting the failure condition.
RESULT: This condition is usually caused by a failed blower motor or blower wheel.
FIX: Cycle power (24 VAC) to the control to reset the hard lockout condition after correcting the failure condition.
CODE: 12 RED FLASHES
RESULT: This code indicates an open igniter circuit.
FIX: This could be a disconnected or loose wire or a cracked or broken igniter.
RESULT: This code indicates an open igniter circuit.
FIX: This could be a disconnected or loose wire or a cracked or broken igniter.
CODE: STEADY ON RED
RESULT: Control failure.
FIX: Replace control board.
RESULT: Control failure.
FIX: Replace control board.
CODE: 60-MINUTE AUTOMATIC RESET FROM LOCKOUT
RESULT: This control includes a "watchdog" type circuit that will reset from a lockout condition after 60 minutes. Operational faults 6, 7, 8 will be reset. This provides protection to an unoccupied structure if a temporary condition exists causing a furnace malfunction. An example would be a low incoming gas supply pressure preventing unit operation When the gas pressure is restored, at some point the "watchdog" would restart the unit and provide heat for the house.
RESULT: This control includes a "watchdog" type circuit that will reset from a lockout condition after 60 minutes. Operational faults 6, 7, 8 will be reset. This provides protection to an unoccupied structure if a temporary condition exists causing a furnace malfunction. An example would be a low incoming gas supply pressure preventing unit operation When the gas pressure is restored, at some point the "watchdog" would restart the unit and provide heat for the house.
CODE: IGNITION CONTROL FLAME SENSE LEVELS
RESULT: Normal flame sense current is approximately 3.7 microamps DC Low flame signal warning starts at 1.5 microamps. Low flame signal control lockout point is 0.1 microamps DC.
RESULT: Normal flame sense current is approximately 3.7 microamps DC Low flame signal warning starts at 1.5 microamps. Low flame signal control lockout point is 0.1 microamps DC.
See What Our Customers Are Saying:
Aug 2, 2022
The term excellent or incredible does not seem high enough praise for the Twintech Heating and cooling company that recently replaced our 15 year old furnace. To start with, the response from Dave at Twintech to our original pricing request was the quickest and most professional of the 5 prices we received which included two of the primary natural gas providers. The Twintech pricing was the most competitive by a considerable margin.
We had Dave visit our home to confirm all pricing which he did and scheduled us for next day installation which was not offered my the majority of the other providers.
The installation; the team arrived on time and provided coverings to all of the hardwood flooring and stairs and proceeded with the removal and reinstallation of the new furnace, the workers predicated six hours and were completed in five hours. I have to mention how courteous and polite the workers were each time we interacted with them from start to finish.
The final result was amazing, all materials were cleaned up and removed from the house and the workmanship very impressive.
One feature that really stood out for me which shows a high level of professionalism was that we had various condensation hoses from the furnace , humidifier and an air filtration unit meeting at the one drain, the installation crew ran PVC tubing including elbows along two sides of the furnace to guide the hoses into one PVC tube at the drain, it looks great!
When the install was completed and tested the Twintech technician guided us through the features and recommendation's for care of the new furnace.
We highly recommend Twintech to anyone for the outstanding service provided to us.
Aug 1, 2022
I didn't hesitate to call Twintech in for a 2nd time as they did an outstanding job installing my new furnace last year. This time my 18 year old air conditioner was on its last legs. Greg and the team are top notch, highly skilled technicians. The job was executed in a timely and professional manner. Greg was extremely thorough and went the extra mile to make sure everything was operating efficiently. Lastly, Dave is a true gentleman and really made the customer experience pleasurable and worry free. Always remember that good work ain't cheap and cheap work ain't good.
Jul 31, 2022
It's so hard to find solid companies these days, but I was very pleased to find one in Twintech. Greg and his crew were very clean, respectful and professional. We were most impressed at how all the things they said they would do, were done. Sounds strange, but usually when a contractor comes to your home they say they will take care of this and that, make sure this is done, etc but when the work starts you have to constantly remind them of your previous discussions. Greg ensured every item he said he would do was done, no reminders required. The work was done right, at a fair price and on time. We will be sure to call them when our A/C unit dies (fingers crossed that's not going to happen too soon :) )
Jul 30, 2022
Replaced our aging hot water tank with a tankless system. Excellent work, fast efficient and clean.
Walked us through the new system and recommended maintenance schedule.
This is our second time working with TwinTech and we are very happy with the quality of their work and professionalism.
Jul 29, 2022
Efficient work and great follow up by the team at Twin Tech. Great product and communication.
Jul 28, 2022
On coldest night of the year our furnace quit. At 8:40 in the morning Greg arrived and gave us a diagnosis and a recommendation. By 2:30 we had a new furnace and were warm again. Great company. Great customer service. Good reasonable price.
Peter, Pickering
Jul 3, 2022
Twin tech team was very efficient and prompt. They provided a quote within hours of request and got the job done on time. No disruption to home function. We would highly recommend this team. Job well done.
Jul 3, 2022
Our furnace bit the dust, and Twintech came out to troubleshoot and diagnose the problem within a couple of hours. Mitch was super helpful, patient, and answered all of our questions. When we decided to get the furnace replaced, the crew was over first thing the next morning and did a fantastic job. Not only did they complete the job in a few hours, but they cleaned up and respected our house as they went, and answered all of our follow-up questions. I've used Twintech for our HVAC needs in the past and will continue to do so. I'd recommend them to anyone, and it feels good to support a local, family-owned business.
Jul 3, 2022
Dave and the Twintech team were fabulous from day 1 and helped us through the process to identifying a new furnace and AC unit. This was our first time through this process and Dave did a thorough job explaining all the components and was very patience answering all our questions. Dave provided great insights and fair pricing.
The Twintech team did an awesome installation. Very clean and efficient. I would highly recommended their service.
Jul 3, 2022
We had a new Amana furnace installed by Twintech and we were very pleased with the installation. It is nice to have a warm house again.