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Durham Region Air Conditioning Repair, Service and Installation

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Rheem furnaces are all equipped with an advanced 7-segment diagnostic display you can use as a guide if something goes wrong with your heating system. Unlike many other furnaces, Rheem ones don't use flashing LED light sequences to indicate errors, and the display will instead give you a simple code you can use for diagnostics. For instance, 0 means the unit is in standby, while H means the heat is on.


The flashing LEDs on your furnace will correspond to a specific fault code that is shown here on their diagnostic chart.


CODE: Error Code 10.
RESULT: There's a one-hour lockout in place.

CODE: Error Code 11.
RESULT: The ignition failed.

CODE: Error Code 12.
RESULT: Low flame detected.

CODE: Error Code 13.
RESULT: The flame was lost.

CODE: Error Code 14.
RESULT: There was an unexpected flame.

CODE: Error Code 20.
RESULT: There was a twinning fault.

CODE: Error Code 22.
RESULT: Problem with high limit.

CODE: Error Code 26.
RESULT: Reversal of line and neutral.

CODE: Error Code 33.
RESULT: Roll-out switch problem.

CODE: Error Code 55 / 57.
RESULT: Pressure switch issue.

CODE: Error Code 58 / 59.
RESULT: Water or condensation problem.

CODE: Error Code 61.
RESULT: Problem with the blower.

CODE: Error Code 93.
RESULT: Problem with the control.


See What Our Customers Are Saying:

by ANOOP on Twintech Heating and Cooling

I contacted various companies when looking to install a new furnace and I found Twintech to be transparent with their communication and approach. They had options to suit my various requirements and the price vs quality was very good. The after installation communication was also very good and they answered all queries I had.

by Private User on Twintech Heating and Cooling

My furnace broke down last month. The team was quick to respond, courteous, professional and mindful of COVID-19 concerns. I highly recommend them if you are considering replacing or servicing your HVAC equipment.

by Private User on Twintech Heating and Cooling

I was very happy with the installation and price. I would definitely recommend. Thank you Twintech.

by Dorothy on Twintech Heating and Cooling

Had furnace and air conditioning unit put in. They did an excellent job great price and everything clean as can be, I was very pleased

by Barry on Twintech Heating and Cooling

All winter I have had an issue with very little heat reaching the 2nd floor of our home. After this past winter ended I decided to look into this. I found Twintech Heating and Cooling on line and started the process. After explaining my problem I had a call form Twintech and the tech came out and walked through things with me. The problem was the heating vent pipe had been dropped down in size by someone years ago causing little heat reaching the 2nd floor. Further into checking out the older furnace and AC they found a few things not properly installed by the last install of the old furnace and also that the AC was on it's last legs. I asked for a quote and waited a few days and we decided to go ahead with Twintech. They called a few days before to set up an installation time and date. The day of the install the guys were a half hour early which was a plus. The day of the install was great, the guys worked away removing the old furnace and AC.After which they installed the new furnace and AC. After they cleaned up the basement with all their tools and scrap metal etc. they came back inside to walk thru what they did. They also tested both the furnace and cooling systems to make sure everything worked and I the customer was happy. I now have heat on the 2nd floor for next winter. The guys from Twin tech were very professional. Their work habits and knowledge of the job was excellent. Their workmanship was just excellent, it was just up there with my standards as a homeowner. I am very pleased to have chosen Twintech for my new furnace and AC.. If I had to rate this experience with Twintech this company is a 10 in my books.Product,workmanship and customer care says it all.

by Craig in Whitby on Twintech Heating and Cooling

I called Twintech during the Covid 19 crisis because our furnace was broken and it was still very cold during the nights. Dave answered all of my questions by phone but wanted to come have a look but only if our family felt comfortable having someone visit during the uncertainty surrounding the pandemic and was able to attend that very same affternoon.

He was very courteous and informative but most importantly he respected his and our safety by wearing medical gloves in our home and maintaining proper physical distancing. He reviewed the various options of the products that suited our needs going over not only price but quality of workmanship, warrantees and where the product was manufactured which were all important factors in making such a large purchase. You could tell that Dave had been in this industry for a very long time.

The installation was done by a fine young gentleman the very next day and we now have a toasty warm home to ride out this crisis in while humming along at 96% efficiency!

I would recommend this very professional, small family business for anyone in need of HVAC equipment or maintenance.

by Lucy in Markham on Twintech Heating and Cooling

My special thanks to Twintech teams! They had replaced my furnace and A/C, and installed a new humidifier for me 2 weeks ago. Dave, the sales manager, not only provided me with an honest quote on the best HVAC products with best quality and warranties, he also arranged portable heaters for me and sent supporting docs to energy company for energy audit. Above and beyond service!

Greg, Grant, Mitch had worked tirelessly and professionally to perform the HVAC installation. They worked with professional tools, and performed proper measurement readings after installation. They are very patient with all my questions, and very pleasant to communicate.

Great work guys! This company sure knows their products and they stand behind their services. My home comfort level has improved! I am glad that I can support an ethical and honest local family business.

by ddame on Twintech Heating and Cooling

Professional, flexible on price and delivered on time...well done. All you can ask for when getting a new furnace.

by nicole.el.thorn on Twintech Heating and Cooling

The work was done quickly and professionally. Workers were really polite and easy to work with.
Product works great!

by Gary in London on Twintech Heating and Cooling

Furnace broke down on a Wednesday, shopped around for prices and Friday Twintechs name came up from a referral from my wife's work. Called Dave 11 am, he came over around 1 pm. Gave me a very good price, I accepted. The guys were there two hours later to take the old furnace out and install the new one. All finished by 6:30pm. Finally heat.
They were very pleasant and helpful. As a result we are doing our A/C later this year with this company.

See What Our Customers Are Saying:

by Trevor Owens on Twintech Heating and Cooling

I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. I’ve used the company in the past for my furnace so I was happy when I recognized Greg at my front door. He’s great and the service is always top notch. I’d highly recommend using twintech for honest, superior service in the Durham region. Thanks!

by Nicole Alain on Twintech Heating and Cooling

I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!

by Courtney Parkes on Twintech Heating and Cooling

Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!

by Jacqueline Graham on Twintech Heating and Cooling

Twintech Heating & Cooling installed my furnace in 2022 and in fall of 2023 installed my Panasonic Heat Pump. Greg and Mitch did a great job. Helped me through the rebate process. Super happy with the Heat Pump. Only used my furnace 5 times this winter. Energy bills lower, carbon emissions lower.Thank you Twintech. I recommend highly!

by Bill Grainger on Twintech Heating and Cooling

Just had a new furnace installed by Twintech. I can’t express how great these guys are at what they do. From the sales to installation they were professional all the way. Very reasonable pricing and courteous during the installation and willing to answer any questions I had. Highly recommended !!!

How Long Can My AC Run Before Breaking?

  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - May 28, 2024

The lifespan of an air conditioning (AC) unit and how long it can run continuously without breaking depends on several factors, including the type and quality of the unit, how well it is maintained, the conditions in which it operates, and usage patt

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  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - August 31, 2024

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  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - April 27, 2024

Changing your AC air filter is a straightforward task. Here's a step-by-step guide to safely change your AC air filter: Turn Off the AC Unit: Before you begin, switch off the power to your HVAC system. You can do this by turning off the

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  • SUBMITTED BY:
  • TWINTECH HEATING & COOLING
  • - June 14, 2018

Keeping your HVAC system in tiptop shape is key in averting high-priced conundrums in the future. Most homeowners overlook their own HVAC system and just start to listen when something goes wrong. This should not be the case. After all, you

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