Durham Region Air Conditioning Repair, Service and Installation
The flashing LEDs on your A/C will correspond to a specific fault code that is shown here.
Comfort Alert Diagnosis Chart Single Phase Unit.
CODE: Green "POWER".
RESULT: Module has power.
FIX: Supply voltage is present at module terminals.
RESULT: Module has power.
FIX: Supply voltage is present at module terminals.
CODE: Red "TRIP".
RESULT: Thermostat demand signal Y1 is present, but the compressor is not running.
FIX: Compressor internal overload is open. Broken wire or connector is not making contact. Low pressure switch open, if present. Compressor contactor has failed open.
RESULT: Thermostat demand signal Y1 is present, but the compressor is not running.
FIX: Compressor internal overload is open. Broken wire or connector is not making contact. Low pressure switch open, if present. Compressor contactor has failed open.
CODE: Yellow "ALERT" Flash Code 1.
RESULT: Long Run Time Compressor is running extremely long run cycles.
FIX: Low refrigerant charge. Evaporator blower is not running. Evaporator coil is frozen. Faulty TXV. Condenser coil is dirty. Liquid line restriction (filter drier blocked if present in system). Thermostat is malfunctioning.
RESULT: Long Run Time Compressor is running extremely long run cycles.
FIX: Low refrigerant charge. Evaporator blower is not running. Evaporator coil is frozen. Faulty TXV. Condenser coil is dirty. Liquid line restriction (filter drier blocked if present in system). Thermostat is malfunctioning.
CODE: Yellow "ALERT" Flash Code 2.
RESULT: System Pressure Trip Discharge or suction pressure out of limits or compressor overloaded.
FIX: Condenser coil poor air circulation (dirty, blocked, damaged). Condenser fan is not running. Return air duct has substantial leakage. If low pressure switch is present, check flash code (1) information.
RESULT: System Pressure Trip Discharge or suction pressure out of limits or compressor overloaded.
FIX: Condenser coil poor air circulation (dirty, blocked, damaged). Condenser fan is not running. Return air duct has substantial leakage. If low pressure switch is present, check flash code (1) information.
CODE: Yellow "ALERT" Flash Code 3.
RESULT: Short Cycling Compressor is running only briefly.
FIX: High head pressure. Thermostat demand signal is intermittent. Time delay relay defective, if present. Hot gas sensor defective, if present.
RESULT: Short Cycling Compressor is running only briefly.
FIX: High head pressure. Thermostat demand signal is intermittent. Time delay relay defective, if present. Hot gas sensor defective, if present.
CODE: Yellow "ALERT" Flash Code 4.
RESULT: Locked Rotor.
FIX: Run capacitor has failed. Low line voltage (contact utility if voltage at disconnect is low). Excessive liquid refrigerant in compressor. Compressor bearings are seized.
RESULT: Locked Rotor.
FIX: Run capacitor has failed. Low line voltage (contact utility if voltage at disconnect is low). Excessive liquid refrigerant in compressor. Compressor bearings are seized.
CODE: Yellow "ALERT" Flash Code 5.
RESULT: Open Circuit.
FIX: Compressor contactor has failed open. High pressure switch is open, If present. Open circuit in compressor supply wiring or connections. Unusually long compressor protector reset time due to extreme ambient temperature. Compressor windings are damaged.
RESULT: Open Circuit.
FIX: Compressor contactor has failed open. High pressure switch is open, If present. Open circuit in compressor supply wiring or connections. Unusually long compressor protector reset time due to extreme ambient temperature. Compressor windings are damaged.
CODE: Yellow "ALERT" Flash Code 6.
RESULT: Open Start Circuit Current only in run circuit.
FIX: Run capacitor has failed. Open circuit in compressor start wiring or connections. Compressor start winding is damaged.
RESULT: Open Start Circuit Current only in run circuit.
FIX: Run capacitor has failed. Open circuit in compressor start wiring or connections. Compressor start winding is damaged.
CODE: Yellow "ALERT" Flash Code 7.
RESULT: Open Run Circuit Current only in start circuit.
FIX: Open circuit in compressor run wiring or connections. Compressor run winding is damaged.
RESULT: Open Run Circuit Current only in start circuit.
FIX: Open circuit in compressor run wiring or connections. Compressor run winding is damaged.
CODE: Yellow "ALERT" Flash Code 8.
RESULT: Welded Contactor Compressor always runs.
FIX: Compressor contactor has failed closed. Thermostat demand signal not connected to module.
RESULT: Welded Contactor Compressor always runs.
FIX: Compressor contactor has failed closed. Thermostat demand signal not connected to module.
CODE: Yellow "ALERT" Flash Code 9.
RESULT: Low Voltage Control circuit < 17VAC.
FIX: Control circuit transformer is overloaded. Low line voltage (contact utility if voltage at disconnect is low).
RESULT: Low Voltage Control circuit < 17VAC.
FIX: Control circuit transformer is overloaded. Low line voltage (contact utility if voltage at disconnect is low).
See What Our Customers Are Saying:
Feb 18, 2025
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
Feb 18, 2025
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
Feb 18, 2025
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
Feb 18, 2025
Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!
Feb 18, 2025
Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.
Aug 17, 2024
I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. Ive used the company in the past for my furnace so I was happy when I recognized Greg at my front door. Hes great and the service is always top notch. Id highly recommend using twintech for honest, superior service in the Durham region. Thanks!
Aug 13, 2024
I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!
Aug 12, 2024
Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!
Jul 23, 2024
Twintech Heating & Cooling installed my furnace in 2022 and in fall of 2023 installed my Panasonic Heat Pump. Greg and Mitch did a great job. Helped me through the rebate process. Super happy with the Heat Pump. Only used my furnace 5 times this winter. Energy bills lower, carbon emissions lower.Thank you Twintech. I recommend highly!
Jul 18, 2024
Just had a new furnace installed by Twintech. I cant express how great these guys are at what they do. From the sales to installation they were professional all the way. Very reasonable pricing and courteous during the installation and willing to answer any questions I had. Highly recommended !!!
See What Our Customers Are Saying:
Feb 18, 2025
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
Feb 18, 2025
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
Feb 18, 2025
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
Feb 18, 2025
Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!
Feb 18, 2025
Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.
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