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Durham Region Air Conditioning Repair, Service and Installation

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The flashing LEDs on your A/C will correspond to a specific fault code that is shown here.

Comfort Alert Diagnosis Chart Single Phase Unit.


CODE: Green "POWER".
RESULT: Module has power.
FIX: Supply voltage is present at module terminals.

CODE: Red "TRIP".
RESULT: Thermostat demand signal Y1 is present, but the compressor is not running.
FIX: Compressor internal overload is open. Broken wire or connector is not making contact. Low pressure switch open, if present. Compressor contactor has failed open.

CODE: Yellow "ALERT" Flash Code 1.
RESULT: Long Run Time Compressor is running extremely long run cycles.
FIX: Low refrigerant charge. Evaporator blower is not running. Evaporator coil is frozen. Faulty TXV. Condenser coil is dirty. Liquid line restriction (filter drier blocked if present in system). Thermostat is malfunctioning.

CODE: Yellow "ALERT" Flash Code 2.
RESULT: System Pressure Trip Discharge or suction pressure out of limits or compressor overloaded.
FIX: Condenser coil poor air circulation (dirty, blocked, damaged). Condenser fan is not running. Return air duct has substantial leakage. If low pressure switch is present, check flash code (1) information.

CODE: Yellow "ALERT" Flash Code 3.
RESULT: Short Cycling Compressor is running only briefly.
FIX: High head pressure. Thermostat demand signal is intermittent. Time delay relay defective, if present. Hot gas sensor defective, if present.

CODE: Yellow "ALERT" Flash Code 4.
RESULT: Locked Rotor.
FIX: Run capacitor has failed. Low line voltage (contact utility if voltage at disconnect is low). Excessive liquid refrigerant in compressor. Compressor bearings are seized.

CODE: Yellow "ALERT" Flash Code 5.
RESULT: Open Circuit.
FIX: Compressor contactor has failed open. High pressure switch is open, If present. Open circuit in compressor supply wiring or connections. Unusually long compressor protector reset time due to extreme ambient temperature. Compressor windings are damaged.

CODE: Yellow "ALERT" Flash Code 6.
RESULT: Open Start Circuit Current only in run circuit.
FIX: Run capacitor has failed. Open circuit in compressor start wiring or connections. Compressor start winding is damaged.

CODE: Yellow "ALERT" Flash Code 7.
RESULT: Open Run Circuit Current only in start circuit.
FIX: Open circuit in compressor run wiring or connections. Compressor run winding is damaged.

CODE: Yellow "ALERT" Flash Code 8.
RESULT: Welded Contactor Compressor always runs.
FIX: Compressor contactor has failed closed. Thermostat demand signal not connected to module.

CODE: Yellow "ALERT" Flash Code 9.
RESULT: Low Voltage Control circuit < 17VAC.
FIX: Control circuit transformer is overloaded. Low line voltage (contact utility if voltage at disconnect is low).


See What Our Customers Are Saying:

by Brent L on Twintech Heating and Cooling

Work was done on schedule, professionally, according to quote and with minimal inconvenience to building users. Very happy with the end result. The only area for improvement from my experience - need more timely quoting process.

by Karen on Twintech Heating and Cooling

The team was great! Very knowledgeable, professional and extremely helpful. A few days after install the unit didn’t seem to be working, user error, but within minutes of contacting them..on a Saturday.. a tech was on the phone troubleshooting with us. I highly recommend Twintech for your cooling or heating needs. They stand by their products and a pleasure to deal with.

by Rob on Twintech Heating and Cooling

During the hottest week in the summer our old A/C decided to call it quits. I called Twintech Heating & Cooling after receiving a referral from a family member; came highly rated for being an honest, family-run business, who appreciates their customers. Dave was able to accommodate my hectic schedule and book a late evening appointment to walk through the specifics. Greg and Mitch arrived exactly on time a few days later, were very polite and friendly, and within a couple of hours had a new unit up and running. I also received a follow-up call to ensure we were happy with the Amana.

by Linda Robinson on Twintech Heating and Cooling

They were on time and very professional. I'm so glad I decided to go with Twintech, thanks!

by Famcam1953 on Twintech Heating and Cooling

Timely and appreciated - this was during the hottest days this year when our Air and Furnace way.
Efficient. Professional. No BS or overselling. What was promised, was delivered at a cost-effective price point.
Down to earth.

by DG Sellers on Twintech Heating and Cooling

Professionally done and took care to cover all entry floors to the house for the installers to remove the old furnace and install a new furnace.
I also made recommendations of the tankless water heater that we had installed and items to address. We did not know they also installed tankless water heaters.

by Bill, Pickering on Twintech Heating and Cooling

Price was not the cheapest nor the most expensive of my quotes. It's the quality of the installation that makes for a good AC system. The twins' knowledge & professionalism was evident in the small details:
Very clean work. Greg made sure that the refrigerant level & temperature were correct. They reinstall the insulation & vapor barrier around the wall. The outside electrical cords were secured to the wall. Proud to support this local company. Thank you.

by Taz on Twintech Heating and Cooling

Great team of guys came to do the work. Very professional. Arrived on time worked very efficiently and were very clean. They answered any questions we had without hesitation. The air conditioner works great and is so quiet. I highly recommend them and they don't try to up-sell anything right from the start.

by Jordan on Twintech Heating and Cooling

The service was prompt, professional and very courteous. Competitive price. Would highly recommend this company.

by David on Twintech Heating and Cooling

Excellent workmanship, and quick response. Would recommend Twintech to anyone.