Timely and appreciated - this was during the hottest days this year when our Air and Furnace way.
Efficient. Professional. No BS or overselling. What was promised, was delivered at a cost-effective price point.
Down to earth.
Professionally done and took care to cover all entry floors to the house for the installers to remove the old furnace and install a new furnace.
I also made recommendations of the tankless water heater that we had installed and items to address. We did not know they also installed tankless water heaters.
Price was not the cheapest nor the most expensive of my quotes. It's the quality of the installation that makes for a good AC system. The twins' knowledge & professionalism was evident in the small details:
Very clean work. Greg made sure that the refrigerant level & temperature were correct. They reinstall the insulation & vapor barrier around the wall. The outside electrical cords were secured to the wall. Proud to support this local company. Thank you.
Great team of guys came to do the work. Very professional. Arrived on time worked very efficiently and were very clean. They answered any questions we had without hesitation. The air conditioner works great and is so quiet. I highly recommend them and they don't try to up-sell anything right from the start.
The service was prompt, professional and very courteous. Competitive price. Would highly recommend this company.
Excellent workmanship, and quick response. Would recommend Twintech to anyone.
My existing 15-yr old A/C went down on me during the first major heatwave of the season. Researched my options, as well as a few different installers, and decided on Twintech.
They gave me confidence right from the beginning. Extremely knowledgeable. Their communication was excellent - always responded to questions quickly. Given we were in a heatwave, they were fully booked. However, within days they were able to fit me in due to a cancellation. Upon learning that the Amana unit I was getting installed was on backorder, TwinTech went to bat for me with the manufacturer and was able to get me the next model up within a day, for the same price - Amazing!
As far as the installation was concerned, I couldnt be more impressed. These guys were clearly very experienced and did a fantastic job. Very clean, polite, timely & informative. They even thoroughly sealed all the exposed gaps in my ductwork. Ive had plenty of heating and cooling work done in the past and have never used the same contractor twice because Ive never been very impressed. However, from now on, Ill always be contacting Twintech first!
They were very friendly and took care of everything. The install looks great (and works great), they were very knowledgeable. Installed our a/c efficiently despite the difficult install location both inside and outside and they made it work.
Phenomenal service, so glad I found these guys a few years back after being "hosed" badly by 3 other companies. I've recommended them to so many, and they all are so thankful.
This company is fantastic. Dave came out and gave me a very honest and reasonable quote, unlike a quote received from another company. I had a bunch of questions that were easily answered and when I had questions regarding heating/cooling a previously unheated room above the Garage, Dave arranged for Greg to come out for an assessment of this new space and gave me his recommendation along with his professional thoughts on all of my options.
These guys have been nothing but Professional, honest and helpful along the way. I can't recall the two other guys doing the install, but they were great as well. Good workmanship, everything was cleaned up and everything functions as promised. I could go on and on about my experience, but it's all positive so what more could you want?
Give them a call, see for yourself. If I had to buy another furnace/AC or heat pump, they'd be my first call.
I hired twin tech to convert my townhouse heating from electric to gas and install a furnace and a/c unit. I had talked with many other vendors, and received several quotes, but chose them, and very happy I did. Here are some of the reasons why:
1. They were realistic about the timeline for the work, when they could start and how long it would take. (They said upfront, it was their busy season and would need to get back to me in 3 weeks, which they did):
2. They had a quote with options for me. They were clear about the entertainment of what they would and would not do (theyd build duct work, id need another contractor to box in ductwork). This allowed me to plan as I was my own general contractor for my renovations).
3. They spoke to me in a language I understood, neither too technical nor too simple. They answered all my questions as I had them. Everyone is so lovely to work with, the sales team and the contractors who are worked in my home.
4. Its been 4 m since the work was complete. They still answer my emails and my furnace is working very well!
I unabashedly recommend! Price, customer care and quality workmanship were all amazing!
On one of the coldest days of winter, our furnace stopped working. Our regular furnace company came and told us we had a CO2 leak and shut us off. Their quote for a new furnace was way too high and they couldn't even install it on the same day. TwinTech was recommended to us by a friend. We called and spoke to Dave who was very nice and knowledgeable. Grant showed up a short time later and a new furnace was installed the same day with no troubles at all. Best of all, we received a higher-end furnace than what was offered by our previous company and at a cheaper price. I would recommend TwinTech with no hesitation at all.
I installed a new furnace and Air conditioner with them. The installation is of high quality and according to standards. The guys are professional and reasonably priced.. I highly recommend them.
Had new furnace installed and ran into some difficulties but the contractor responded in a timely and efficient manner - after further service calls were made, a reasonable resolution was found.
The work was done quickly efficiently neatly and professionally. Pleased with the service, information, product, and the company.
Great sales member named Dave came in told us some amazing items and how they would be priced installed an all. We couldnt believe it! The next day the ac was installed, that day one employee named Greg told us that our furnace was working way to hard and was causing us to use way too much gas. So two days later they came in an installed a new furnace!
Installation was done quickly and professionally. The new furnace is quiet and provides even heat.
They removed and discarded old furnace. Installed new furnace. Installed air intake pipe, that had never been installed by builder, no charge. Replaced loose hose on floor with hard pipe and rerouted it to drain, no charge. Almost 33% cheaper then quote from Enercare, which was the company we dealt with and had insurance with for 8 years. No yearly fee for cleaning/insurance, saves 300 a year. Courteous, professional, fast, and friendly. My wife and I have been recommending them to everyone we know and meet, and will continue to do so. Thanks for everything, Twintech!!!
This company was great to deal with. Our furnace went down and they installed a new furnace the next day with a lot of professionalism!
Finally! An honest company with highly knowledgeable and informative staff. Had a furnace service and found multiply errors in our system from an amateur installer. Very fair price to correct problems and will definitely use again.
Had to replace the heating & a/c unit in a condo apartment dwelling. this company recommended by the property manager and president of the condo building. found their workmanship and attention to details very good and very thorough. were able to resolve small problems and situations and happy to feel the heat in my unit. it's pricey, but happy was done by a very professional service. thank you.
Fantastic team. Completed the job as per the specifications and in under 3 hours. Highly recommended Twintech.
During the summer, I previously hired TwinTech to replace my air conditioner when it failed. They did an excellent job so when I decided to proactively replace the furnace I contacted them. The furnace I had was 22 years old and showed signs of internal leakage. It still worked but rather than wait to have it fail in cold weather, I decided to purchase a higher efficiency model before it failed and take advantage of energy efficiency rebates. TwinTech offered very useful advice on the make and model of furnace to choose including high efficiency and variable speed motor. The price was reasonable, TwinTech arrived at the allotted time, installed the new furnace (including some re-routing of exhaust lines since the existing ones were too close to other vents), removed the old furnace, tested the installation and cleaned everything up. Overall, it was a good experience, they did a great job and the new furnace is working well.
Greg came over at 9:30pm to rescue my daughter and I from a horrible experience with Enercare that evening. He was professional. Kind. And got us what we needed quickly and at an afford price. I would 100% recommend calling on Greg and his team for any of your heating and cooling needs in the future!!
Installed a great hot water heater when our old one failed. When my furnace died during cold weather they showed up quickly and my house was warm before my wife got home. :)
I dont usually right reviews but when you receive service like this I felt it was a must. Honest and fair. I Have 4 children and on Xmas eve my furnace stopped working and a gentleman came out and got me up and running so at least we would have heat for the holidays. As promised he would replace my furnace early in the new year. The job was completed on time, great price for quality furnace and extremely clean and professional job. Would have never known anyone was in the house. Not a spec of dust or mess from lugging out an old rusty furnace. If you have any ac or heating concerns twintech is your only option. I was royally impressed with and Im sure you will be too.
Class Act ! These guys were professional right from the quote stage through to installation. They know their stuff and took their time to help educate me. They take pride in their work and it shows. I would recommend TwinTech Heating and Cooling to anyone. Keep up the great work !!!
This Company is terrific. No high pressure sales and they deliver exactly what they promise to deliver. The new furnace is great and we now get consistent temperatures throughout the house. The installers were great and very efficient and completed the work on schedule on the promised day. Everyone representing this company was very aware of their presence in our house and worked diligently to keep our home as uninterrupted and as clean as was humanly possible. We did not need to go around the house to clean up after they left, what a nice surprise. We have had follow up by the company to ensure everything is to our satisfaction. How unusual in today's environment. The impression left by Twintech is that they care about us and our home. This is so refreshing in today's high tech world. Out thanks go out to Dave in sales and G, G, and P (the installers).
They were Timely and professional. They were very Knowledgeable with answering all of my questions.
The entire process was prompt and professional, from the initial quote to the installation of the new furnace. The team installed the new furnace and removed the old one in approx. 4 hrs. The guys were very knowledgeable and gave me lots of information. I have used Twintech before for a new A/C installation and new I was in good hands.
The overall experience dealing with this company was great from start to finish when getting a new furnace and ac this year. Everything was clearly explained to us during our consultation with Dave and there were no surprises with added costs. The work was done as expected and their response time to inquiries were very timely generally within a few hours or less. They are all very professional and was a pleasure to do business with them. Highly recommend to anyone looking for honest quality professional service.
From the initial contact we had an excellent experience with this company and all its personnel. Dave Gergley was an excellent, helpful, sales person and solicitous of our needs. He recommended only what was required and did not up sell or make any suggestions for products that we did not need, such as a new A.C. He explained the rebate process and basically outlined how to get the best furnace at the lowest price. When it was time for installation, the technicians could not have been more considerate, careful, attentive to detail, obviously committed to safety and optimum functioning of the appliance they were setting up. We have been perfectly satisfied with the functioning of the furnace and all aspects of acquiring it from the initial contact with Dave through to the installation process and follow ups inquiring about our satisfaction. Also they initiated the rebate process and contacted the appropriate inspection agency to carry it out. We highly recommend this company for all heating and cooling needs and we will contact them again when it is time to replace our A.C.
Twintech was excellent from the initial quote and throughout the install. They had a competitive rate for hot water tank and ended up buying the tank from them, had them remove the old tank and install the new one. The day of install they were prompt and out in about 2 hours. Professional , courteous really great guys. We took a look at my 30 year old furnace and they were able to offer some suggestions for future there too.
Ever since I turned on my furnace on Oct 2018 I hear a humming sound when the furnace fan kicks in. I called Adamson Air System who installed my furnace 7 years ago and couldn't figure it out the problem. I just wasted money to the guy who couldn't figure it out. I found Twin Tech via Amana / Goodman website. I checked the reviews from previous Twin Tech customers. I called Greg and was onsite on time this morning Sunday, Nov 25 2018. He figured it out what's wrong with the furnace and explained what the previous installer (adamson air system) did wrong when they installed it. His knowledgeable about his job. He recommend to replace the fun motor because the sound is not normal when it's running. Looking forward to see him again to replace the fan motor.
Our house is over 22 years old and I had been researching furnaces and A/C brands for a while and thought it was time to take the plunge. After calling three different companies to come in and quote the job, this one won me over. From the first visit from Dave all the way to the end of the install by Greg, Grant, and Piotr, I was glad to have picked this company. Dave was very knowledgeable and really took the time to explain what kind of quality installation I was going to get as well as showing me some of their previous work and certificates.
I was also surprised at how quick the installation took and how nice everything looked afterward, I mean it's only a furnace right? They even re positioned the furnace so that I have easier access to my filter and humidistat, awesome! If you are looking for a company that cares about their customers and is proud about the quality of work they do, along with a great and competitive price, then stop right here because you found it.
Once our AC Unit started to fail, I called our past Heating & Cooling provider for support. The response was we needed a new motor for our Furnace. It was time to check their Quote against the marketplace, I reached to other providers online. One of the owner of Twintech (Greg), called me and offered a preliminary Quote and recommendation online. The others needed to set an appointment and came to measure and spend 1 hour before offering a quote. Then I asked Twintech to come finalize their quote to make sure their recommendation was aligned and met our needs.
Twintech was professional throughout the process, easy to deal with (Web, Phone and in Person), price right and met their commitment. Their team expedited the process and installation, arranged for a energy assessment for available rebates and most importantly, delivered on their commitment and managed to do a few extras. They installed a New Furnace, AC unit and Nest thermostat in a day, remove all older units, left the house and outdoors clean and without any debris. Great to be able to support a Local Company, Neighbour and Professional team - Well Done Team Twintech !!!
In October 2018, I contacted Greg at Twintech to do a furnace cleaning. Greg discovered that my furnace, installed in 2006 by another company, had been installed incorrectly, leading to restricted air flow. The heat exchanger was also defective. As well, my furnace was too large for the size of my house.
In my opinion, the biggest concern most of us have as consumers is that we have no idea of the quality or knowledge and experience of the technicians any heating and cooling company will send into our homes. I could have avoided having my 2006 furnace installed improperly (leading to early replacement), had I known about Twintech then.
With Twintech you get it all. Because Twintech is a smaller company you can rest assured that the only technicians who will work in your home are Greg and his twin brother Grant who are co-owners and fully licensed and certified with over 30 years of experience in installing and servicing heating and cooling equipment. They are both friendly and personable and answer all your questions. Their workmanship is outstanding. We had a 2 stage, variable speed Goodman furnace installed. My wife and I noticed a difference in the heating and even temperature of our 2 storey home almost immediately. Our old furnace always heated too much on the main floor and too little upstairs. We are also impressed with how quiet the furnace is.
Twintech's office manager, David Gergley, is equally friendly and not only gave us a competitive quote to replace our furnace (we sought other quotes), but also went above and beyond my expectations when he made arrangements with an energy audit company so that we would be considered for a grant from Enbridge and IESO.
Needless to say, I give Twintech a 10 out of 10 and highly recommend them!
Clean, Fast and Efficient Work. Between all the quotes I received Twintech was a few dollars less and offered the best warranty.
They did an excellent job. Everything was very well explained. At the end of the job everything was very well cleaned up.
Twintech offered me a competitive price but more importantly great sales and installation service. They did everything with attention to detail and quality workmanship that is hard to find in this day and age. Dave who first game to visit me answered most of my questions and probed about my needs. For the technical/install questions he was unable to answer he quickly had Greg and Grant the owners answer for me. They did not cut corners on the installation or do anything to simply save time. They stayed into the early evening to complete the job and removed all my old components and even fixed up mistakes other workers ahd made in the past. I would highly recommend them and use them again if the need arises in the future. If you are looking for service or new equipment I would highly recommend Twintech be on your list of Heating companies to get a quote from and ask your questions to.
The company epitomizes high quality service: from the initial client interaction with Dave to the installation and follow up with the technical team. One of the key features I look for is the ability of a technical person to talk to and not talk down to the customer when responding to questions and I had quite a few, all of which were very professionally addressed. I was also quite impressed with the follow up service, promptness, the obvious competence of the team who left no stone un-turned to ensure I was a satisfied customer. Thank you guys.
All staff concerned were total professionals. Sales rep Dave was like having an old friend at your house. No up selling or pressure, just good honest facts and figures. The owners and assistant who installed our unit worked quietly, efficiently and left our home clean. We could not have been happier with the service and attention we were given. We are so happy a family member recommended Twintech. She said "don't call anyone else, just call them...they are amazing". And they were!!! Thank you guys for the great work!!! A. Johnson
We are completing a large project adding an addition on to our house and couldnt be more pleased with our decision to trust Twintech with our hvac work. They removed and replaced the furnace, installed a new A/C unit, swapped our tank water heater for a tankless unit, and completed ducting and new A/C lines through the addition. Without hesitation we would recommend Twintech to anyone.
Honest, very personable , men of their word ,workmanship xcellent ,showed up when promised ,They do not try to up sell ,rather give good advice instead . Price was very fair in my opinion .We have a family member with a medical condition and I think they made us a priority .Very happy with these guys . (Nice guys ) Stu Leffler Ajax.
Very professional, courteous, knowledgeable staff. Sales staff (David Gergley) excellent in knowledge and getting the job setup and installation was very prompt. Greg and Peter (technicians) knew their stuff and stuck around after completion to make sure it all worked properly and that I understood how it all was installed and how the unit worked. Would highly recommend them! Thanks for a great job-house is now cool and comfortable.
I had Twintech install a brand new air condition back in June of this year and I'm very happy with their service. I have a very busy schedule so I sent out an email to 7 or 8 HVAC companies just to get an idea of what it would cost. Dave at Twintech and only one other company were able to give me an approximate quote through email. Many of the companies I reached out to didn't even respond. I decided to meet with Dave and he was very friendly and professional. He gave me a good quote for a name brand/energy efficient AC with installation from their certified technicians. It was an easy decision to go with them.
Within a week I had the unit installed and working perfectly. Their technicians were very helpful and answered all of my questions. I'll definitely be calling them back for all of my HVAC needs in the future.
The people from Twintech were very friendly and personable...from the salesman to the installers. The installation was done as scheduled. I love my new air conditioner. My neighbour has a York and that thing is so noisy compared to my Goodman!! Thanks Twintech!!
Thank you, Twintech. They installed an A/C in my home in the middle of a heat wave which we appreciated very much. I found the team good, not overly friendly, other than the brothers. Dave, the salesperson was awesome, and, it's because of him that I was sold on using Twintech. I had other questions about additional work I am curious about and would have liked them to follow up and provide a quote. Other than that, which ultimately is not related to the great work they did, I would definitely recommend them, although I don't believe they go outside of Durham (check with them).
We have used this company a few times so I can't remember exactly what we paid but I do know that their fees are always very reasonable.
The first time we called Greg was when our furnace conked out while we were away. He came right away, showed me the problem and fixed it immediately.
The second time was when we needed an air conditioner moved and lifted to a platform. Again, he showed up on time, completed the job quickly (including a new gas line) and the fee was very reasonable.
We have received a quote from Greg to replace the air conditioner and furnace and when we are ready to move ahead, we will be calling him.
I have no hesitation in recommending TwinTech!
Our rating for Twintech is 5/5 stars. They are very professional and efficient, and the transparency they maintain right from the preliminary assessment till the day of the work is a testament to their experience in the field. We had Twintech replace our air conditioning and furnace, and we appreciate the efforts taken by Greg.
After 18 years my Air conditioner died in the middle of a heat wave. I entered my information on Home Stars and within the hour Dave from Twin Tech responded and offered to meet me as soon as possible depending on my availability. Dave was very knowledgeable about the products Twin Tech offered and even though this was the first quote I received . I felt very comfortable in giving Twin Tech my business. maybe it was the professional approach. Needless to say that the crew with Greg and Grant arrived promptly at the time they committed to were very professional and within a few hours had the place cool. They cleaned up and one would never know that I had work done . I know that the System is new and I probably wont need to worry about it for some time. However with the professionalism displayed by the crew I feel assured that should I need to call for service Twin Tech will respond. I also know that should I need a new Heating system I will go with Twin Tech. Keep up the good work.
Greg and team were amazing! All interaction via email and text 100% professional. From consult to product recommendation their service was phenomenal!
Installed a Napoleon furnace (ecm dc drive variable 2-stage) and it was a game changer for the whole house. Blended air temperature through and through the entire house and its saving us money by cutting down our utility bill by ALOT!
We purchased a new cooling & heating system from Twintech and the team was fantastic. From sales to installation, the team were great to work with. Friendly (our dog even enjoyed having them over), professional and accommodating. Id recommend Twintech in a heart beat to anyone. Superb customer service.
End to end service. From quote, overseeing installation, contacting and making arrangements for energy audit. Warranty program is comprehensive. Cleaned up mess of assistant walking through my place without proper indoor foot covering when I pointed out that I was not happy about footprints on my floors.
In April we hired Twintech Heating & Cooling to replace our 20 year old water tank & 35 year old air conditioner. We got 5 estimates for the job & decided to go with Twintech for the following reasons.
- The Sales Manager, Dave, was very personable & knowledgeable as all of our questions were answered. (We had a list of questions we asked each of the contractors when we got the estimates)
- We got 5 estimates for the job. All contractors verbally told us they had the required qualifications but Dave was the only one to physically show us their license & insurance documentation.
- Twintech carried the Napoleon air conditioner & we wanted to support Canadian industry as it is assembled in Barrie On.
Safety is important at Twintech as demonstrated when we discussed with Dave, the need to change our install date because of freezing rain. Access was required by navigating a set of outside steps & Dave identified that safety took precedence.
On the installation date, Greg, Peter & Grant showed up on time & methodically accomplished the removal & installation of both units. The guys did a great job cleaning up as well.
When the job was completed we mentioned to Greg that we were pleased with the work they had done & were going to have them come out & do our furnace inspection in Sept. Greg said we can save our money as he had inspected the heat exchanger on the furnace while doing the job & there was no need to have another inspection in Sept. We were very impressed with Gregs initiative. This is top shelf service. Thank you Greg.
As the weather was too cool to complete a functional test of the air conditioner on the installation date, Dave made a follow-up call to us to see how things were going & Greg also came out to check the operation. No problems.
We are very happy we hired professionals like Dave, Greg, Grant & Peter & have no hesitation in recommending Twintech Heating & Cooling. They will now be our "go to" guys.
These guys are the best. From start to finish they exceeded my expectations and delivered a great product. They accommodated the nuances of my 100 year old home which was really appreciated. The install was easy to schedule and done fantastically. Im so excited to have an efficiently heated and cooled home.
Twintech were fast and efficient contractors. It only took 48 hours between an initial home visit and complete installation. The workmen were polite and hardworking. The site was left clean with the old furnace etc. removed. They helped arrange an environmental assessment in order that I could receive the maximum rebate. They even called me within a week to determine if I was satisfied with their work and to reassure me that I could call them anytime I experienced heating difficulties or had any questions. I recommend Twintech for your heating problems.
Courteous and professional service from initial consultation through to the installation. We highly recommend Twintech for outstanding service in the industry. Competitive pricing, professional and accurate advice, attention to detail, respect for their client's home and cleaning up at the completion of installation.
Last night was the coldest day of the year so far and I woke up to my house being 54 degrees... I called Twintech at 2:45am and Greg was on site by 3:30am. The furnace required a part and he returned to his shop and came back to my home around 4:15am, furnace up and running by 4:30am. THANK YOU TWINTECH! Your service is second to none.
After much research & getting 4 quotes, we hired Twintech team for our new furnace installation, prices were fair, they carried great product brands & more importantly installation was expertly done by one of the owners (Greg & his assistant Peter) which gave me an added piece of mind. Dave was very organized & answered all my questions in great detail, especially re: the Enbridge & Govt. rebate program.
My old air conditioner was 20 years old and developed a Freon leak and it was more cost effective to replace rather than repair. There are a large number of heating and air conditioning companies available in my area so I contacted several for quotes. Twintech heating and cooling responded quickly to the inquiry I left on their website and their sales person Dave came by the following day. He was knowledgeable about the field and was able to show copies of the various refrigeration and gas fitting licenses along with workmens compensation, TSSA and other certifications. He also suggested a particular manufacturer and model of AC unit appropriate to my house and gave me a quote. Since the price was reasonable, service had been good and the reviews on the internet were also good, I decided to purchase an AC unit from them. Installation was quickly scheduled. They showed up on time, did a good job installing the new unit including some sheet metal work to get the new heat exchanger to fit in the furnace duct, and cleaned up afterward. In addition, they noticed that my existing AC was installed too close to the furnace exhaust (based on building code) and were able to mount the new AC the appropriate distance from the exhaust. Overall, they did an excellent job and were a pleasure to work with.
All interactions from sales to installation were Courteous and professional. The installation was seamless and the attention to detail including clean up was outstanding. I highly recommend TwinTech Heating and Cooling.
Twintech's Salesman Dave arrived promptly was friendly and courteous, listened and assured us the installation would be completed according to our requests. The crew arrived early morning on May 11th, 2018 and worked through till late afternoon non-stop. They were very friendly, very professional, their expertise was excellent, their workmanship outstanding and the installation was completed in a timely and efficient manner. We were completely satisfied and happy with the quality of the work.
I had cold and hot spots all over my 70 yr old home. My furnace is quite new and Greg optimized the fan and furnace. The original installer just took it out of the box with factory settings and installed it- basically running at 50% of capacity. Greg also routed heat into my laundry room, yeah - so now I can renovate laundry room - thanks Greg. He is honest, professional and knowledgeable. I will be calling him back in the spring to optimize my AC as well.
Wonderful from beginning to end. I tend to fret and worry about home improvements but the excellent team at TwinTech put my mind as ease. They listen, they are patient and best of all ... the work they did is amazing! I chose the Goodman 80K BTU 2 stage furnace and the matching Goodman air conditioner. Greg, Grant and Poitr "Peter" arrived on time, took great care, explained everything to me and they answered all of my questions. They carefully adjusted the factory settings to optimize the furnace for my house and they also checked the duct work in the basement. Dave, the Sales Manager, came by to say "hello" and to see if I was happy. YES, I am happy with the work! The furnace is very quiet. I have it running on low just to circulate the air in the house and it's so much quieter than my old furnace. When I need new duct work for an upcoming basement renovation TwinTech will be my first choice. I highly recommend TwinTech. PS. They were even nice to my dogs.
Greg was prompt on the scheduled day of installation and the work was done well within the time estimated beforehand. Installation was neat and the equipment and scope of work was as specified in the quote. One item I must point out is that we were faced with a "No Heat" situation the day before the scheduled installation and Greg came out to address it free of charge. Not only that, but he also corrected an installation fault with our smart thermostat that was not part of the original job, again free of charge.
Greg came by to do a routine furnace checkup. He was very knowledgeable and professional, letting me know what's being checked/adjusted and giving me tips to ensure everything runs smooth. Very honest and upfront about what's working fine vs. what may need to be fixed/replaced. He didn't attempt to up sell anything that wasn't necessary. I'm glad to have finally found someone I can trust and rely on for all my HVAC needs - furnace, A/C, and hot water tank.
I'm very happy with the work that was done. Everyone from salesperson to the installers were friendly and professional. They were on time and cleaned up the job site after it was installed. They also answered all my follow up questions promptly. I wouldn't hesitate to work with them or recommend them again.
Thanks to the team at Twin Tech for a great job installing my new heat pump/ac unit. The guys were very polite and professional. When they left you would never have known they had been there except for the new Mitsubishi unit on the wall!! would highly recommend the Twin Tech team.
Installed professionally, no delays, no rework needed. Very reliable contractor and sales person. Also installed BBQ gas line and some duct work.
Greg and Grant are friendly, reliable, and knowledgeable HVAC professionals. The twins, Dave and the entire team provided efficient top quality service. Our family plns to use Twintech for all of our future HVAC needs.
Very impressed with this company. They show up on time , kept my place clean and after they left it looks like they were never there. Very professional team. Those people know what they doing . Their installation was on the highest standard. They are very knowledgeable especially they're worker Peter. I strongly recommend this company to everybody. After the installation I receive the call making sure I'm satisfied with their products and their job. Bravo!!!
Greg and his brother were referred to us by a friend. They arrived when they said they would, did an exceptional job and left the place as tidy or tidier then they found it. Their professionalism is only surpassed by their kind and friendly demeanor. Even after several calls to help me with my high tech thermostat I feel that I could always call with any concern (No one responds to my texts as quickly as Greg) and have a friendly helpful response. I found out their grandfather started the company and now as a 3rd generation company, they are doing their grandfather proud. I would highly recommend Twintech over any other hvac company out there.
Thanks to the guys at Twintech Heating for a great job installing a new hot water tank. They set a time and day to remove the old tank and install the new one. They were on time and had the work done quickly and cleaned up after they were finished. Excellent work and great value.
In November, we contacted Twintech for a quote on a high efficiency furnace plus installation. Dave, the sales representative for the company was very friendly and informative. Upon arrival at our home, he willingly showed us his company licenses, clearly explained the operation of a high efficiency furnace and answered all our questions to our satisfaction. As well, Dave was the only sales representative that we contacted that was willing to make the arrangements for an energy audit. For us, this was a big plus as we found the government rebate program somewhat confusing to navigate. The furnace was installed on the date that was arranged in an efficient and professional manner by Greg (the owner) and Peter. Both men worked diligently, throughout a long day to complete the job and upon finishing, left the job site immaculate. When a neighbour raised concerns about the furnace venting location, Greg located an alternative location and resolved the situation with diplomacy. We chose the Napoleon furnace for its excellent warrant;y on the heat exchanger and because it was made in Canada! In addition, to the furnace warranty, Twintech offered us a 5 year warranty on labour which speaks to the quality and pride this team has in their workmanship. It has been over a month now (with some of the coldest January days on record) since we have had the furnace installed. The furnace runs quietly and distributes heat more evenly throughout our 90 year old Toronto home. We can't speak highly enough of the Twintech team and are very satisfied with their workmanship and job ethics. We have no hesitation about recommending them.
What more could you ask for! Grant and Greg Dainty provided a professional,diligent and thorough approach to the installation of my furnace. I would highly recommend there services.
Last week our Furnace failed overnight. We called Twintech to help us get it running again. They did a really thorough check on it, and got it running in less than an hour. Given that it was an old Furnace (+20 years old), we were giving two options: repair it or replace it. Instead of doing a repair on it that could break in a week or two, they recommended us to change it. I like that they were honest on the recommendation, not forcing a new furnace on us. At the end we went with a new Furnace. Twintech solutions service & salesman gave us recommendation on the size of the unit and many options that could work for our home. They ended up doing an excellent work in our furnace, replacing the filter to a better option and replacing some pieces that had water damage. They cleaned after themselves and leave everything even better than what they found. They even went far and beyond tiding up the hose connections that we had on the basement.
I am in the process of finishing my basement and wanted to make sure I got the low hanging duct work fixed in advance. After reviewing 5 quotes I selected Twintech to award the contract to. The price was competitive however what won me over was Grant's (co-owner) attention to detail and his ability to focus on what my goals and priorities were for the project. His team completed the job over 3 days as there was significant duct work changes and the relocation of all of the equipment. They also completed the job with little downtime so we weren't left overnight without heat during freezing winter temperatures.
My father woke up to no heat one Saturday morning. We had a few names that friends had recommended but while checking out the companies' ratings on HomeStars, we found Twintech with great ratings too. The other companies either didn't get back to us or didn't have time to come at such short notice. TwinTech made the time in their schedule for what they judged to be an emergency: no heat in the home of an elderly person. At no extra fee for a short notice, weekend visit. They recommended an upgraded furnace unit and explained that we would qualify for a rebate that would bring the price down to that of a lower model. They set us up with the rep from the MNR that covers the rebate so that we didn't have to deal with the paperwork & phone calls ourselves. Installation was quick, efficient, & smooth. We were so pleased with their service we ordered a new water heater too. Both are working great (efficient & quiet!) & my father is safe & comfortable. We can't say enough about how pleased we are with their service. We have already recommended them to others.
Twintech Heating & Cooling. I just want to say thanks for helping me . My Furnace stopped working. And l phone Dave Getgley he set me up with Greg. What an amazing team they did a great job in setting me up with a new Furnace. Anyone that needed a new Furnace these are the guys to call. Thanks again for a job well done.
Our home has had poor heating and air conditioning the past couple of years. Dave recommended a Goodman solution with more power than we had. Grant and Greg installed the units in late November. Heating is better than ever. We have a warm home again and look forward to the winter. Can't wait to see how the AC runs in 2018. Job was super clean and professionally done. Highly recommended.
Received a new range and needed someone to disconnect the old range and connect the new gas range. They did a thorough job and were kind enough to remove the old range from the house. Thank you!
Very satisfied with this company! Salesperson Dave was very good, very knowledgeable and gave me the impression that he wanted to sell me what I needed rather than what would put the most money in the company's pocket. He also called back after the installation to see if I was satisfied with the result. The installation crew of Greg, Grant and Peter did a great job. They arrived on time, completed the job quickly, answered all my questions and thoroughly cleaned up. They told me to call if I had any further questions. They left me with the impression that they really cared about their work and my satisfaction and that it wasn't " just a job". Prior to researching for a new furnace, I had never heard of this company but I'm glad that I did and would highly recommend them to anyone looking for a new furnace or air conditioning unit. They may be small but they do a great job!!
I first met Greg and Grant (The Twin Brothers from Twin Tech - yup -it's not just a cool company name) back in 2014 when our furnace broke down and they installed our Carrier Furnace and AC that we purchased through Sears. I liked them instantly when I met them due to their friendly and professional service, and the fact that they didn't mind taking a little extra time to explain things in terms I could understand. Since that time they have reached out to me at least once a year to ensure that everything was running smoothly with my system and to keep me appraised of their evolving services. Due to this high level of proactive customer service I didn't hesitate to call and obtain their help for a Gas Stove removal and installation. When I scheduled the call Greg and Grant let me know that they would arrive the morning of the appliance delivery to disconnect the old gas stove, and then return in the afternoon to connect the new stove. Sure enough, they did just that as promised. Where they exceeded my expectations is with the extra level of support helping to assemble the burners and grills on the stove and in the oven. This may seem like a small thing to some but to my wife who was at home during this entire process it meant a stress free transition to the meal prep for the day. When I called home to ask about the install she commented that, "they left the place cleaner than it was when they arrived and they setup all the grills on top of the stove and in the oven... they didn't have to do all that -Wow!". You know what they say, Happy Wife, Happy Life. So in summary, I am recommending Twintech Heating & Cooling for all of your Furnace, Air Conditioning, and Gas Line needs. I've even called on these guys to help swap out a leaky water valve. They are just so easy to reach and communicate with by phone, and they don't mind a text message to confirm the details. You can rest easy when you have the Twins on your side as an extension of your household maintenance plan.
First thing, they actually showed up for a quote. Other big name companies in the area didn't even return my call , job was done as expected and new equipment is quiet and installed very clean and professional. Would highly recommend these guys.
They removed our old furnace and replaced it with a new furnace and AC system.
Work was performed in a clean and timely manner. The furnace and metal work was performed by the Twintech team (did not require separate contractor to do the metal work). Energy audit was arranged and promised rebates were received. The overall price was very competitive. We have recommended Twintech to several of our friends and family. Awesome job.
Grant and Greg installed a heating and AC system in our new Linwood post and beam home. Post and beam can be challenging structures for running ductwork and their high ceilings and open concept frequently frustrate efforts at balancing air flow and controlling temperatures. But these guys did it and did it right the first time. Even the building inspector was impressed with what he saw. More importantly, the boys brought a high degree of trust and integrity to the job. Something in short supply these days.
Very polite and professional. They removed my o
ld furnace and A/C and installed my new ones. They were efficient and thoroughly cleaned up when they were done! I would highly recommend them!
Pro from start to finish. They were able to fix my gas fireplace at very little cost as well.
Excellent installation very knowledgeable gentlemen! Would highly recommend them to all my friends for any hvac work !
I have used Twintech many times over the years. They always arrive quickly and get the issue fixed. The most recent incident was when my air conditioner broke last week I called Greg at 11:30am and he was at my home by 2:30pm he had the unit fixed by 3:30pm. Twintech are very reliable and honest and they are experts in the field. I have already recommended them to many of my friends. I would not use anyone but them for my heating and air conditioning issues.
I would highly recommend these guys, professional, fast and competitive pricing. I moved into this place with no working AC unit with a 8 month baby, he was able to come with in a week to fix even in the busy summer days. He really values his customers , I am already recommending to my neighbors.
Very impressed they arrive to quote even though I had forgotten to call them back to confirm date & time. They showed the day before installation to deliver the unit. Returned the next day as promised at 9am. Project was completed in a professional manner. They even fixed a few things that they noticed were not installed correctly, or to code by previous heating & air contractors we had at our residence before. Would recommend this company to everyone!
Greg removed old oil furnace and oil tank from basement relocated new Napoleon propane furnace to allow duct work to be rerouted to a much more suitable location. Moved air conditioner to the new furnace. Dave recommended two available grants to assist with cost. They kept to their original quoted price which was substantially lower than a competitors for the same furnace and work. They completed the work as stated when stated and left the area clean and tidy. We are very pleased with the outcome.
Twintech installed a Goodman furnace and ac init. Very professional install, both units are working well.
We had Grant and Greg Dainty quote to replace our 20 yr old furnace. I have known them for years and have had other jobs done by them ( AC and Pool Htr). The price was very reasonable and the job was completed in one day.
TwinTech was the right choice. Our consultation with Dave set the tone. Professional and knowledgeable, we even received a follow-up call within hours of our install completion, wow! TwinTech arrived as scheduled to install our A/C unit. Within minutes of arrival Greg noted and explained a few out of code faults on our furnace installed by another company, problems fixed, thanks TwinTech. Greg, Grant and "Subaru" Pete were meticulous start to finish. Highly recommended!
Twintech replaced our aging +20 yrs old Furnace & AC with the variable high efficiency Napoleon Furnace matched with the Goodman AC. Sales guy ,Dave was great, gave a no pressure estimate, explained about the Government Rebate program which they took care of completely including arranging the home energy audit. On the scheduled day Greg and his team arrived on time, did a great job and completed the same day , extremely professional and courteous, cleaned up everything , tested the system, Greg took his time to explain the setup. Very impressed with the Napoleon Furnace 9600 which did a great job in maintaining a comfortable temperature last winter and now with the hot weather the Goodman AC cooled the house in much less time than the old AC unit could ever. From start to finish Twintech were great and have no hesitation in recommending them 100%.
The Twintech team did an excellent job installing our new Goodman air conditioner. They were polite and professional. Greg was knowledgeable and clearly experienced. Thank you Twintech for bringing our cooling system up to current regulations. Job well done!
Dave from TwinTech was very knowledgeable, professional and thorough in the buying process. He helped us to identify the best furnace for our home and our budget. When we needed a new filter a year later and seemed to have a problem finding the right one, I called Dave up and he delivered a filter to me the next day! The cost was on par with other retailers, but it was this unexpected personal service that really was impressive. The furnace? Works like a charm.
Imagine, it's 5 minutes after the midnight countdown New Year's eve and the furnace quits. We called TwinTech fully expecting to leave a message and actually spoke with Greg, one of the owners! We had an immediate repair early the next morning & a new furnace within the week. We have entrusted TwinTech with all our home HVAC service needs for over 6 years. That's why this week with an opportunity to purchase a new BBQ, we called them 1st to see about a gas line install. It's chicken on the grill tonight! They are efficient, reliable, honest, hard working, and -- attentive is an understatement.
Wonderful customer service, starting from the job quote (Dave), to the clean install, to the follow-up. Twintech is a small company which installed my Napoleon furnace, A/C, John Wood tank, and ran the line for my gas dryer. The installation was completed as promised in one day. The work area was kept very clean, and they even took care of my old rental tank. The professionalism and wonderful customer service is second to none. They completed all of my rebate paperwork, and now I'm getting $2000 back! You will not be disappointed if you hire this company for your project.
I was referred to Twintech by a neighbour and was not disappointed. Not only was the customer service excellent their workmanship was second to none. Greg and Grant work extremely clean covering the pathway to the furnace room, labeling the essential parts, left the area spotless and were efficient. They cleaned up the mess left by the previous installers (wiring, improperly installed AC coil, and gaps in venting etc). They also ran through the operation of the new furnace and gave me some maintenance tips. Greg and Grant are professional and all around good guys. I will definitely recommend their service to anyone without hesitation.
Very satisfied with service from Twintech , beginning with all the information provided by Dave , which helped make the decision much easier . Installation was very smooth & done on time as promised & cleanup was well done . Would definitely recommend this company & use them again for any future needs . Well done.
Twintech Heating & Cooling Inc. came in and replaced my 39 year old furnace with a beautiful Napoleon variable high efficiency furnace! Their work was efficient and professional and they were a pleasure to deal with, from sales to installation! I would highly recommend them.
After receiving numerous quotes to replace my old furnace and AC unit (which was 20 years old) I went with Twintech. Dave, in sales, answered questions professionally and promptly and worked diligently in order to secure my business. Installation was scheduled the week after and Greg and Peter showed up, as scheduled, and did a fine job installing both units. The site was left tidy and neat. I would highly recommend Twintech for your furnace and AC work.
I chose TwinTech because they installed my new furnace a few years ago and did a great job. When they installed my new A/C, they replaced all parts -- the copper pipes, the housing on top of the furnace and the wiring. (Apparently, the wiring for my old A/C was insufficient.) Their pricing was competitive. The sales representative came to see me within a few hours of my call. My new A/C was installed a few days later and I couldn't be happier with Twintech's professionalism and work. I would recommend TwinTech to any homeowner.
Had a great experience with this company. Great price and great customer service. You wont be disappointed with twintech. Discussed the job with Greg while he was installing who was extremely informative and obviously enjoys the work he does.
I needed my AC unit relocated due to upcoming landscape work. I reached out to the Twintech team through Homestars. Dave connected with me immediately to discuss the project and various options. We decided the best option was to mount the unit on the wall. Greg was in touch with me the same day as well and we scheduled the work for later that same week. This was a small job so I did not think I would get immediate attention. The Twintech team exceeded my expectations in every respect. They were very knowledgeable and friendly. The team arrived exactly on time on the scheduled day and worked efficiently to get the job done quickly. I would definitely use Twintech again for any Heating and AC projects.
I have used Greg Dainty for over 15 years in 3 different homes, for heating, cooling, pool heaters, appliances and bbq lines. Greg has always been so professional, friendly and the workmanship nothing short of fantastic. Greg has always discussed my options and fixing versus replacing, giving his honest opinion and what works best for me cost effective wise and long term. I have valued his opinion so much and have not trusted my gas needs with anyone since using him. I have also referred him to many of my friends and family and have always been so thankful with how well and quickly he looks after us all. I hold Greg in the highest regard and would recommend him to anyone with complete confidence!
Really nice honest guys. It was a pleasure to do business with a company that does exactly what they say theyre going to do! My basement was cleaner after they installed my new furnace and AC. Thanks again Greg and Grant and for doing such a great job.
5 star service!! I had twin tech install a high efficiency furnace and hot water tank at my home. I am taking time to write this review as a thanks for what I viewed as next level service that went above and beyond. Prior to installation they explained my specific options without pushy sales tactics and up front costs. Greg and Grant replaced a large portion of the duct work (built in their own shop) that had rusted over the years which resulted in a great looking job. It was a pleasure to work with people are passionate and take pride in their work. Following the installation they explained all aspects and maintenance of the new equipment. Products have worked flawlessly. Thanks again Greg and Grant! Highly recommend!!
Twin Tech was great; they were honest, reliable and very thorough. I would recommend their services and will definitely be using them in the future.
Hi Dave, Thank You Dave for coming to my aid this past summer when my AC quit. Your men did a great job installing and cleaning the area. The unit is working very well and i would highly recommend your company TwinTech. Dave you delivered what you sold and i truly appreciate it.
My experience with TWINTECH has been excellent, start to finish. While doing market research I made a list of several local companies and called them for some high-level information. Dave was the first to call me back, and the only one to book a meeting to see my place in order to give an informed, accurate estimate. He reviewed the different AC makes and models with me, explained the technology, and made a recommendation appropriate to my home. The installation went smoothly. I had one post-installation issue there was moderate noise/vibrations coming from the duct system. I called about this, booked an appointment, and the technician resolved the issue during the service call. I feel assured having a 10-year warranty on parts & labour. I would recommend TWINTECH to anyone considering an AC or furnace for their home. Regards,
Thank you for your attention to detail regarding my purchase of a new air conditioner. Twintech arrived at the appointed time and were totally professional on the installation process completing the job quickly. PS thanks for the assistance applying for the government rebate
Dave and the guys from Twintech did a great job of installing my AC. They came on time did a nice neat job and cleaned up after themselves! Do not waste your time call Twintech first.
My AC unit was not working at all and our furnace that was still working but not giving us any trouble was over 15 years old. So I had 3 heating companies come out to give us a quote on replacing both the AC and the furnace at the same time. Two companies right away recommended that I replace both units simply because they were old. Dave from twintech however suggested that we save some money and replace the AC only because it seemed to him that the furnace was still in great shape and was running fine. He told us that he would have his technicians inspect the furnace thoroughly when they had it apart to install the AC. My husband was at home when the furnace was apart and was very impressed when the tech took him downstairs to personally show him that the furnace was in excellent working condition. He also cleaned the furnace at no extra charge. So now I have an honest heating and AC company that I can highly recommend to other home owners. Great job Thank You!
I had made the decision to replace my furnace and AC earlier this year. After meeting with several HVAC contractors I decided to go with Dave and his company. Dave was on time, polite, friendly and very professional. He took the time to answer all my questions and to explain the scope of work that would be required to do the job. The technicians arrived on time did a professional installation and completed the job on schedule. They respected my home by putting down vinyl runners to protect my floors and did a very thorough clean up. Im very pleased with my decision to go with Dave and his team. I would highly recommend them to anyone who is considering upgrading their furnace and air conditioner.
I have no problem in recommending Dave and the TWINTECH team to any home owner who is looking for quality heating and AC products and expert service.
Dave was great in helping me get the proper units for my property, as well as getting them installed. The installers arrived when they said they would, and completed the project on time, and professionally. If I needed another furnace, I would use Dave again.
I have known Greg and Grant Dainty for many years and have used their company for my house and business. I recommended them also for my parents and sister and they all have been very satisfied with the quality of work for a reasonable price. I just recently had them install a new HVAC system in an older house and was very pleased with their work. Craig in Pickering. After meeting with various heating and air conditioning contractors I was referred to Twin Tech Heating and Cooling through a family member. Greg and Grant arrived at my home and provided me with an estimate and a plan as to how they were going to remove and replace my furnace and air conditioner. On the day of install Greg and Grant arrived at my home on time and were very professional and extremely courteous as to any questions or concerns that I had. The removal and install was truly professional and the attention to detail was exactly what I was looking for. Ive seen many installs from other contractors and I couldnt be any happier to have had such a clean looking install. The sheet metal work, ducting and venting all look fantastic. Upon completion Greg and Grant left me feeling extremely happy and very fortunate of a job well done. Thanks again Twin Tech!!
My old furnace had finally broken down for the last time when contacted twintech to have a new furnace installed They were prompt, knowledgeable and very reasonably priced. They did such a great job i tell all my friends and family about this company.
To whom it may concern, I recently had TwinTech (Greg and Grant Dainty) replace my furnace and service both my gas fireplaces and air conditioning unit. They were professional, courteous and very fair in their pricing. I would gladly recommend TwinTech to anyone needing work done. I can be contacted at 905-626-XXXX.
My Fiancé and I have relied on Twintech Heating and Cooling now for the better part of the last 10 years. In that time, Greg has installed a furnace, an air conditioner, and a heat-pump at our residence in Toronto. In each instance Greg and his team were a pleasure to deal with. They were courteous and professional throughout the whole process and the quality of their work is first rate. Our experiences have always been extremely positive and we have referred his services numerous times to our friends and family. Without hesitation, I would recommend Greg and TwinTech Heating and Cooling to anyone looking to service or replace their existing heat/AC equipment