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What to Expect During a Twintech Heat Pump Installation

Upgrading to a heat pump is one of the best ways to improve your home’s comfort and energy efficiency — but many homeowners aren’t sure what the installation process actually involves.
At Twintech Heating & Cooling, we make the experience smooth, transparent, and tailored to your home.
Here’s exactly what you can expect when you choose Twintech for your heat pump installation.
1.
A Detailed In-Home Assessment
Before anything gets installed, our team performs a thorough evaluation of your home.
This includes:
Assessing your current heating and cooling setup
Checking electrical capacity and ductwork (if applicable)
Identifying the best placement for indoor and outdoor units
Calculating system size for optimal performance
This ensures we choose the right heat pump model and configuration for your home’s layout and comfort needs.
2.
Clear, Upfront Recommendations
After the assessment, we walk you through your options in a clear, approachable way.
We'll explain:
Which heat pump models are best suited for your home
Expected energy savings
Installation requirements
Warranty details
Total project cost — with no hidden fees
Our goal is to help you feel confident and informed before moving forward.
3.
Scheduling That Fits Your Routine
We understand your time is valuable.
Twintech works with your schedule to book your installation at a time that’s convenient and minimally disruptive.
Our team arrives on time and fully prepared so the process runs smoothly from start to finish.
4.
Careful Removal of Old Equipment (If Needed)
If you’re replacing an older system, we safely disconnect and remove the existing unit.
We take care of:
Proper disposal
Clean work areas
Safe handling of old refrigerant or electrical components
You don’t have to lift a finger.
5.
Professional Installation of Your New Heat Pump
The installation process typically includes: Outdoor Unit Setup
We place the outdoor heat pump on a stable surface, ensuring proper clearance and airflow for efficient year-round operation.
Indoor Unit Connection
Whether ducted or ductless, the indoor components are mounted or connected to your home’s air distribution system with precision.
Refrigerant and Electrical Work
Our certified technicians handle all wiring, refrigerant lines, and system integration safely and according to code.
System Calibration
Once installed, we:
Charge the system correctly
Check airflow
Verify temperature outputs
Program smart thermostats (if applicable)
Confirm quiet and stable operation
Every detail is fine-tuned to ensure peak efficiency.
6.
Full Walkthrough and Demonstration
Before we leave, we make sure you’re completely comfortable with your new system.
We’ll show you:
How to operate your heat pump
How to switch between heating and cooling
How to use your thermostat
Basic maintenance steps
What to expect during different weather conditions
We’re always happy to answer questions — no rush, no pressure.
7.
Warranty Registration and After-Care Support
Many heat pump warranties require proper registration.
Twintech handles that for you, ensuring you receive full coverage.
We also offer:
Seasonal tune-ups
Ongoing system maintenance
Priority repair service
Expert advice anytime you need it
Your comfort doesn’t end when the installation is done — we’re here for the long term.
Enjoy a Smooth and Worry-Free Installation with Twintech
A heat pump is a major investment, and at Twintech Heating & Cooling, we treat your home with the care and professionalism you deserve.
From the initial assessment to the moment your new system starts delivering year-round comfort, we make the process easy, friendly, and dependable.
We are very happy with our new furnace. The service was excellent the guys worked 6 hours straight through and there was no mess at all they took the old furnace boxs etc with them they then explained everything to us they were very helpful and pleasant , when we need a new air conditioner we know who to call!
The crew from sales to installation was very professional and had great attention to detail
We couldnt have been more impressed with Twintech - from our first service call with Mitch who took the time to thoroughly diagnose the issue with our furnace, to Dave who proposed a well thought out solution to meet our needs and finally Greg and team who acted quickly to install given we had no heat.
We did our due diligence by soliciting quotes from alternate providers and were shocked and disappointed by the aggressive and manipulative tactics used.
Twintech was honest in their approach, detailed in their product knowledge, reasonably priced, diligent in their follow-up and valued our business.
Well done Twintech! You made this a positive experience for us and our new furnace works beautifully!
We recently purchased an Amana high efficiency furnace and humdifier through Twintech. The work was completed very professionally and the quality of the workmanship was high. There was some additional sheet metal work required to complete the installation, which they were able to complete themselves. Overall I am very pleased with the work and would highly recommend Twintech for a furnace replacement.
We were very pleased with every aspect of the work that was done. They were very professional and polite. They arrived when they said they would and job was completed on estimated time
We would highly recommend them to whoever needed a recommendation
We have a very large dog and they were very understanding and respectful of him being around
The blower on our furnace stopped working leaving us with a cold house. Dave from TwinTech responded immediately to our HomeStars service request. From beginning to end Dave was nothing but helpful, friendly and professional, he did a great job of walking us through the quote and scope of work.
The replacement of the furnace went smoothly. The Guys did a great job, everyone was very friendly and polite. There were no hiccups, or unexpected costs. The only surprise was they left the work area cleaner than it was before they started.
Was a great experience with the whole TwinTech team. Its been a couple of months since the new furnace has been installed and its working great!
I heard about TwinTech when researching new furnaces at furnaceprices.ca. After contacting them about my broken down furnace, Dave came to my house the next day to assess my situation and requirements for a new furnace. He recommended one that had stainless steel heat exchangers which sold me since my previous furnace had issues with a rusted secondary heat exchanger that had to be replaced. Dave also set me up with an appointment with an energy audit company so that I could take advantage of a rebate to help improve the energy efficiency of my home and get some money back. A few days later, Greg, Grant, and Mitch came to install the new furnace and remove the old one. When delivering and removing the furnaces, they were very careful not to damage my floors and walls, and even laid out red carpeting to protect the floors. They were very friendly and professional. The installation was completed in the time they said it would take and they cleaned up their work areas. Within a week, Dave called to follow-up to see how everything was going. I have already recommended them to several friends and family members who may need new furnaces soon.
Twintech did a great job, from Dave the Sales Rep to the Office staff and The Professional Technicians who did the installation. They were professional, courteous, knowledgable and informative. From beginning to follow up we were completely satisfied with everything. Thanks Again. Sincerely The Laytons
Great product, great service, great follow-up. The Twintech Heating and Cooling arranged removal of my existing oil tank and they installed the new gas furnace Amana (made in USA). I am very happy with the final result and support I received throughout the process. My thanks go to the entire Twintech team for their professionalism, great communication and follow-up.
We've had Twintech provide us with work in the past, for an inground pool heater and required rough-in for a new gas stove. More recently they provided the same friendly, professional, timely and clean installation of our new furnace.
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We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.
Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
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