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Is my new Window AC defective?
Posted On: June 5, 2023
I'd be glad to help you troubleshoot whether your new Window AC is defective.
Here are some troubleshooting tips you can follow to determine the issue:
No Cooling or Weak Cooling: Ensure that the temperature settings are correctly adjusted.
Check if the AC's cooling mode is active and not set to just fan mode.
Make sure the air filter is clean and not clogged, as a dirty filter can reduce cooling efficiency.
Verify that the AC is properly sized for the room.
An undersized unit might struggle to cool effectively.
Strange Noises: Some level of noise is normal, but if you're hearing unusual or loud noises, it could indicate a problem.
Rattling or clicking sounds could be due to loose parts.
Make sure all panels, grills, and components are securely attached.
Squealing or grinding noises might indicate a problem with the fan motor or other moving parts.
Water Leakage: A small amount of condensation or water near the unit is normal.
However, excessive leakage can indicate a problem.
Check if the drainage system is functioning properly and not blocked.
Electrical Issues: Ensure that the AC is properly plugged in and receiving power.
If the AC keeps tripping the circuit breaker, there could be an electrical issue or the unit might be overloading the circuit.
Remote Control or Panel Issues: If the AC is operated using a remote control, check if the batteries are functional and properly inserted.
Make sure the control panel on the AC unit itself is responsive and not displaying any error codes.
Odors: New AC units might have a slight odor initially, but persistent or foul smells could indicate mold or other issues.
Clean or replace the filter and ensure proper ventilation.
Insufficient Airflow: Check if the air vents and filters are clean and unobstructed.
Ensure that curtains or furniture are not blocking the airflow from the AC.
Temperature Inaccuracy: Use a separate thermometer to check if the temperature displayed on the AC matches the actual room temperature.
Remote Control Problems: If the remote control isn't working, try replacing the batteries and ensuring there are no obstructions between the remote and the AC unit.
If you've gone through these troubleshooting steps and the issues persist, or if you're unsure about performing any of these steps, it's advisable to contact the manufacturer's customer support or a professional technician.
They can provide further guidance and assistance based on the specific model of your Window AC.
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See What Our Customers Are Saying:
Aug 17, 2024
I returned from vacation to find my AC unit on the Fritz. After calling way too many places I connected with TwinTech. Ive used the company in the past for my furnace so I was happy when I recognized Greg at my front door. Hes great and the service is always top notch. Id highly recommend using twintech for honest, superior service in the Durham region. Thanks!
Aug 13, 2024
I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!
Aug 12, 2024
Just hired TwinTech Heating & Cooling to do an A/C Unit removal & reinstall to allow for landscaping access on the side of my house, and they were wonderful!
Bob, Greg & Mitch make a great team! Quick appointment times, super knowledgeable, expert troubleshooting capabilities & very customer service oriented.
I would highly recommend them for all of your HVAC needs! Great job guys!!
Jul 23, 2024
Twintech Heating & Cooling installed my furnace in 2022 and in fall of 2023 installed my Panasonic Heat Pump. Greg and Mitch did a great job. Helped me through the rebate process. Super happy with the Heat Pump. Only used my furnace 5 times this winter. Energy bills lower, carbon emissions lower.Thank you Twintech. I recommend highly!
Jul 18, 2024
Just had a new furnace installed by Twintech. I cant express how great these guys are at what they do. From the sales to installation they were professional all the way. Very reasonable pricing and courteous during the installation and willing to answer any questions I had. Highly recommended !!!
Jul 17, 2024
They've cleaned my furnace a couple of times and mentioned that the hot water tank standards were going to change soon so I decided to change mine out.
There were a few challenges during the process but the installers handled the problems without missing a stride! I now have really hot water again!
Jul 16, 2024
Highly recommend Twintech Heating company, we got honest and detailed information on what was needed to replace and install a new gas furnace. Bob and Greg made us feel comfortable withe process through their thorough explanation and knowledge of the right furnace for our needs. The professionalism and courteous friendly attitude towards the customer is what we liked the most as they treated us like family. So happy with our decision and new furnace we will be looking into get our rental water heater replaced and installed by Twintech team. We feel better having their knowledge on our side and will only trust them with any further maintenance of furnace.
Jul 15, 2024
Customer service and knowledge is priority in this industry, and Twintech has it. I've dealt with their team for maintenance and a furnace replacement. They're accommodating and make great recommendations, and came through at a great price over the big guys in the industry. They'll be my next call when I need service or maintenance.
Jul 14, 2024
I decided that the noises and age of the existing furnace which was old and not very efficient to replace it. Gave Greg a call and Grant and Greg got to work on it. Because of supply issues with the current heating type that would be an easier install Greg convinced me to change the location of the system and it would provide me better service for heat and efficiency. I had skeptical but went ahead anyway putting trust in Greg And Grant. Greg, Grant and Mitch came through and in 2 days had completely relocated my heating and A/C system. I can honestly say Greg was right my old house has been warmer and more evenly heated as it ever was. For anyone reading this rather long winded review can take my word for it, Twin Tech can take care of your needs.
Jul 13, 2024
I called Twin Tech when my air conditioning stopped working. Greg came over to diagnose the issue - the same day. He was able to diagnose the issue and resolve it quite quickly. Although it was a quick fix, Greg was very thorough in explaining the issue and provided great advice. Not to mention, I felt very comfortable having Greg in my home - which I consider very important when hiring a service provider. Twin Tech will be my go-to from now on. Thank you!!
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