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Durham Region Homeowner FAQ - Amana Heat Pumps

If you’re a homeowner in the Durham Region—from Whitby and Oshawa to Ajax, Pickering, and Clarington—you’ve likely heard a lot about the benefits of Amana heat pumps.
With rising energy costs and a growing focus on efficient home heating, many local homeowners are considering upgrading to a heat pump system.
To help you make an informed decision, Twintech Heating & Cooling has put together this FAQ-style guide to answer the most common questions about Amana heat pumps.
Frequently Asked Questions 1.
What makes Amana heat pumps a good choice for Durham Region homeowners?
Amana heat pumps are known for their high efficiency, reliable heating in cold climates, and impressive warranty coverage.
Whether you’re upgrading your older furnace/AC system or building new, Amana offers long-term comfort with strong performance even during Ontario winters.
2.
Do Amana heat pumps work well in cold weather?
Yes.
Modern Amana heat pumps—especially cold-climate models—are designed to operate efficiently even when temperatures drop well below freezing.
Many homeowners in the Durham Region successfully use them as their primary heating source throughout the winter.
3.
Can a heat pump replace my furnace entirely?
In many cases, yes.
Many homes can rely solely on a cold-climate heat pump.
However, some homeowners prefer a dual-fuel system, where the heat pump handles most heating duties and the furnace acts as backup on the coldest nights.
Twintech can help determine which option is best for you.
4.
How much money can I save with an Amana heat pump?
Savings vary based on home size, insulation, and current heating system.
However, because heat pumps move heat instead of generating it, they’re significantly more efficient than furnaces that burn fuel.
This can lead to lower winter heating bills, especially in well-insulated homes.
5.
Are Amana heat pumps noisy?
Not at all.
Amana units are engineered for quiet, low-vibration operation, making them ideal for suburban neighbourhoods across the Durham Region.
6.
What’s included in Amana’s heat pump warranty?
Amana is known for some of the strongest warranties in the HVAC industry, including long-term compressor and parts protection.
Some premium models even include lifetime unit replacement if the compressor fails.
Twintech ensures your system is properly registered to maintain full warranty eligibility.
7.
How long does a heat pump last?
With proper maintenance, an Amana heat pump typically lasts 15–20 years.
Regular tune-ups provided by Twintech can help maximize lifespan and efficiency.
8.
How often should my heat pump be serviced?
We recommend annual maintenance, ideally before the heating season begins.
Tune-ups help with:
Lower energy consumption
Improved comfort
Early detection of potential issues
Preserving your warranty 9.
Is installation complicated?
Heat pump installation requires specialized training to ensure correct sizing, refrigerant handling, and system calibration.
Twintech’s certified Amana technicians make the process smooth and efficient, typically completing installations within a single day.
10.
Can Amana heat pumps improve indoor air quality?
Yes.
Because heat pumps don’t burn fuel, they don’t produce combustion byproducts.
They also promote better airflow and often integrate with advanced filtration and humidity control systems—ideal for homeowners concerned about winter air quality.
11.
Are heat pumps environmentally friendly?
Absolutely.
Heat pumps reduce reliance on fossil fuels and use significantly less energy.
For Durham Region homeowners looking to shrink their carbon footprint, an Amana heat pump is one of the most impactful upgrades you can make.
12.
How do I know which Amana model is right for my home?
A Twintech specialist will:
Assess your home’s size and insulation
Evaluate existing ductwork
Analyze heating and cooling needs
Recommend the best Amana model for performance and savings
Every home is different, and choosing the right system ensures long-term comfort and efficiency.
Ready to Learn More About Amana Heat Pumps?
Twintech Heating & Cooling is proud to be the Durham Region’s trusted Amana heat pump specialist.
Whether you're researching your first heat pump or upgrading from an older system, we’re here to help you choose, install, and maintain the perfect solution.
Once again Twin Tech came through and fixed my furnace. A young man by the name of Mitch came by tonight and he was so nice explained everything he was quick he was clean he turned off the lights even when he left the furnace room its just above and beyond Twin Tech always delivers and I just found out about them last year and I will use no one else but thanks again Mitch you are fantastic
I had a problem with the Furnace (Armstrong ultra V) and Greg diagnosed it on the phone. Even told me what the issue was and I was able to fix it. This level of service from a Business that is almost unknown today.
If you require service, reach out to Greg. I will definitely use them in the future!
We have been shopping for a heat pump for our home. We had 3 reps come in and make recommendations and provide a quote. Of the 3, Bob was so clearly so much more qualified, thorough and informed than the other two that the decision was a no brainer. As soon as we get our audit results Twintech will be installing our heat pump.
knowledgeable sales person, did not try to up-sell unneeded features,
and was easily contacted to ensure customer satisfaction.
Installation was expertly done by friendly guys, everything explained for use of the products. Old products were removed and returned to rental company as part of the service. Follow up call was received to check all was well. This is my second time using this company as I was fully satisfied with my previous air conditioning unit installation
Twintech recently installed a new furnace for me. Bob did a great job assessing what I had and needed. All details well explained including the importance of proper sizing of furnace and the value of multi stage heating and the variable speed blower. As a nurse, indoor air quality is a high priority so the variable speed motor running continuous is so good. 24/7 air cleaning. Greg did a great job on install, attention to detail so appreciated. Already notice such an improved comfort and heat. Thank you Twintech! You come as advertised. I will recommend to anyone in need of heating or cooling!
We received various quotes from 4 different companies and right away, the prompt and thorough communication from Bob from TwinTech stood out. He introduced himself, sent sample sites and information, and always confirmed any agreed to dates and times.
Bob was friendly and extremely knowledgeable about the topic of HVAC and it was clear he was passionate about his profession. He approached the job as if he was installing in his own home.
Prior to the new furnace & A/C installation, our old units were loud and inefficient - having several rooms feeling too cold in the winter and too hot in the summer. After installing the recommended units, all rooms stay at a consistent temperature- even the finished basement.
I highly recommend the TwinTech team - just an outstanding job at a reasonable price point.
The experience with Twintech was great from the start. Bob the sales manager was friendly and professional and did not use any pressure tactics. He was very knowledgeable.
The installation was completed by the twin owners in about 6-7 hours. Clean quiet easy going didn't mind when I poked my head in to see progress. Highly recommend
Just choose Twintech!
I do not usually write reviews and should have done this a few days sooner. But I was and still am enjoying the increased comfort in my home from the new furnace installed by Twintech.
From my initial call and conversation with Bob, I already had a good feeling that I would like this company.
I was provided information, pictures of great quality work previously completed.
When Bob came for the inspection of the furnace he was amazing. He gave so much great advice and told me all the areas that his team would resolve. I was very impressed as some of what he had suggested I had only seen in Youtube videos. The honesty and options for payment made this a no brainer. I decided I would like Twintech to replace my furnace.
The work was scheduled promptly week and took place within half a day. Gregg came to install the new furnace. Again amazing they carried out all the work promised. What was left was the best I have seen and speaks to how they take pride in the work they do and deliver. Gregg was really polite and professional and the furnace in my basement is a work of art.
They were friendly, fast, clean, & answered any questions I had. They are also offering an interest free 12 month payment plan - that really helped me out since this was an unexpected expense.
I had Twintech heating install a new furnace and ac unit. Bob, the sales rep, the installation team of Greg and Mitch were a 10 across the board. They were never pushy, gave me time to think about it. Once we decided , they were there in 24hrs. Great company to deal with. And they were nearly 5k less than a competitors quote for a top of the line furnace/ac unit verse mid level.
I highly recommend Twintech heating to anyone interested in anything HVAC.
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We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.
Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
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