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Durham Region Homeowner FAQ - Amana Heat Pumps

If you’re a homeowner in the Durham Region—from Whitby and Oshawa to Ajax, Pickering, and Clarington—you’ve likely heard a lot about the benefits of Amana heat pumps.
With rising energy costs and a growing focus on efficient home heating, many local homeowners are considering upgrading to a heat pump system.
To help you make an informed decision, Twintech Heating & Cooling has put together this FAQ-style guide to answer the most common questions about Amana heat pumps.
Frequently Asked Questions 1.
What makes Amana heat pumps a good choice for Durham Region homeowners?
Amana heat pumps are known for their high efficiency, reliable heating in cold climates, and impressive warranty coverage.
Whether you’re upgrading your older furnace/AC system or building new, Amana offers long-term comfort with strong performance even during Ontario winters.
2.
Do Amana heat pumps work well in cold weather?
Yes.
Modern Amana heat pumps—especially cold-climate models—are designed to operate efficiently even when temperatures drop well below freezing.
Many homeowners in the Durham Region successfully use them as their primary heating source throughout the winter.
3.
Can a heat pump replace my furnace entirely?
In many cases, yes.
Many homes can rely solely on a cold-climate heat pump.
However, some homeowners prefer a dual-fuel system, where the heat pump handles most heating duties and the furnace acts as backup on the coldest nights.
Twintech can help determine which option is best for you.
4.
How much money can I save with an Amana heat pump?
Savings vary based on home size, insulation, and current heating system.
However, because heat pumps move heat instead of generating it, they’re significantly more efficient than furnaces that burn fuel.
This can lead to lower winter heating bills, especially in well-insulated homes.
5.
Are Amana heat pumps noisy?
Not at all.
Amana units are engineered for quiet, low-vibration operation, making them ideal for suburban neighbourhoods across the Durham Region.
6.
What’s included in Amana’s heat pump warranty?
Amana is known for some of the strongest warranties in the HVAC industry, including long-term compressor and parts protection.
Some premium models even include lifetime unit replacement if the compressor fails.
Twintech ensures your system is properly registered to maintain full warranty eligibility.
7.
How long does a heat pump last?
With proper maintenance, an Amana heat pump typically lasts 15–20 years.
Regular tune-ups provided by Twintech can help maximize lifespan and efficiency.
8.
How often should my heat pump be serviced?
We recommend annual maintenance, ideally before the heating season begins.
Tune-ups help with:
Lower energy consumption
Improved comfort
Early detection of potential issues
Preserving your warranty 9.
Is installation complicated?
Heat pump installation requires specialized training to ensure correct sizing, refrigerant handling, and system calibration.
Twintech’s certified Amana technicians make the process smooth and efficient, typically completing installations within a single day.
10.
Can Amana heat pumps improve indoor air quality?
Yes.
Because heat pumps don’t burn fuel, they don’t produce combustion byproducts.
They also promote better airflow and often integrate with advanced filtration and humidity control systems—ideal for homeowners concerned about winter air quality.
11.
Are heat pumps environmentally friendly?
Absolutely.
Heat pumps reduce reliance on fossil fuels and use significantly less energy.
For Durham Region homeowners looking to shrink their carbon footprint, an Amana heat pump is one of the most impactful upgrades you can make.
12.
How do I know which Amana model is right for my home?
A Twintech specialist will:
Assess your home’s size and insulation
Evaluate existing ductwork
Analyze heating and cooling needs
Recommend the best Amana model for performance and savings
Every home is different, and choosing the right system ensures long-term comfort and efficiency.
Ready to Learn More About Amana Heat Pumps?
Twintech Heating & Cooling is proud to be the Durham Region’s trusted Amana heat pump specialist.
Whether you're researching your first heat pump or upgrading from an older system, we’re here to help you choose, install, and maintain the perfect solution.
This review is late coming so my apologies to the amazing Twin Tech team! I contacted Dave at Twin Tech for a quote this past Feb (as I was collecting a few) and his recommendation was excellent. From the first meeting with Dave to the team installing the new furnace, not once did i feel uncomfortable . The team were extremely professional yet personable and clean and tidy. Decent companies still exist!
The new furnace just purrs and its just amazing the difference it has made!
(PS my sibling ended up getting a furnace from them as well)
The service was Twintech was excellent.
Dave our salesperson was easy to talk to and was professional. The unit recommended meets our needs and budget.
Greg and his team arrived on time for the installation and even got rid of the garbage the contractors left in our furnace.
Would definitely recommend Twintech.
Our old water tank was installed in 1997. Wasn't working as well as it should so we looked into a tankless as it is more efficient and a space saver! we had used Twintech in the past for a furnace cleaning and were satisfied with that so we decided to ask for a quote for the changeover. Gary arrived and provided the options and the quote fit within our budget so we decide to go with them after receiving a few alternative quotes from other companies. They did what the said would be done and it was completed within a reasonable time frame! Removal and cleanup of the old tank was seamless. We are now enjoying consistent and efficient Hot water! I recommend Twintech and would use them for future projects!
One of the most honest HVAC companies out there! Dave was very helpful and informative in helping us choose a new AC unit. While they werent the lowest quote, we went with them because we trusted Dave and he was the most honest guy out of the companies that quoted us.
Greg and his crew who installed the unit were very professional and did a great job. If I could do it over again I would choose Twintech again.
Relocated and replaced our air conditioning unit. Fast, professional, and high quality service. We would definitely use them again for future projects!
The term excellent or incredible does not seem high enough praise for the Twintech Heating and cooling company that recently replaced our 15 year old furnace. To start with, the response from Dave at Twintech to our original pricing request was the quickest and most professional of the 5 prices we received which included two of the primary natural gas providers. The Twintech pricing was the most competitive by a considerable margin.
We had Dave visit our home to confirm all pricing which he did and scheduled us for next day installation which was not offered my the majority of the other providers.
The installation; the team arrived on time and provided coverings to all of the hardwood flooring and stairs and proceeded with the removal and reinstallation of the new furnace, the workers predicated six hours and were completed in five hours. I have to mention how courteous and polite the workers were each time we interacted with them from start to finish.
The final result was amazing, all materials were cleaned up and removed from the house and the workmanship very impressive.
One feature that really stood out for me which shows a high level of professionalism was that we had various condensation hoses from the furnace , humidifier and an air filtration unit meeting at the one drain, the installation crew ran PVC tubing including elbows along two sides of the furnace to guide the hoses into one PVC tube at the drain, it looks great!
When the install was completed and tested the Twintech technician guided us through the features and recommendation's for care of the new furnace.
We highly recommend Twintech to anyone for the outstanding service provided to us.
I didn't hesitate to call Twintech in for a 2nd time as they did an outstanding job installing my new furnace last year. This time my 18 year old air conditioner was on its last legs. Greg and the team are top notch, highly skilled technicians. The job was executed in a timely and professional manner. Greg was extremely thorough and went the extra mile to make sure everything was operating efficiently. Lastly, Dave is a true gentleman and really made the customer experience pleasurable and worry free. Always remember that good work ain't cheap and cheap work ain't good.
It's so hard to find solid companies these days, but I was very pleased to find one in Twintech. Greg and his crew were very clean, respectful and professional. We were most impressed at how all the things they said they would do, were done. Sounds strange, but usually when a contractor comes to your home they say they will take care of this and that, make sure this is done, etc but when the work starts you have to constantly remind them of your previous discussions. Greg ensured every item he said he would do was done, no reminders required. The work was done right, at a fair price and on time. We will be sure to call them when our A/C unit dies (fingers crossed that's not going to happen too soon :) )
Replaced our aging hot water tank with a tankless system. Excellent work, fast efficient and clean.
Walked us through the new system and recommended maintenance schedule.
This is our second time working with TwinTech and we are very happy with the quality of their work and professionalism.
Efficient work and great follow up by the team at Twin Tech. Great product and communication.
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We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.
Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
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