$49 / month O.A.C Including Install
$49 / month O.A.C Including Install

Is my new Window AC defective?

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Is my new Window AC defective?

Posted On: June 5, 2023

Is my new Window AC defective?

I'd be glad to help you troubleshoot whether your new Window AC is defective.


Here are some troubleshooting tips you can follow to determine the issue:


No Cooling or Weak Cooling: Ensure that the temperature settings are correctly adjusted.


Check if the AC's cooling mode is active and not set to just fan mode.


Make sure the air filter is clean and not clogged, as a dirty filter can reduce cooling efficiency.


Verify that the AC is properly sized for the room.


An undersized unit might struggle to cool effectively.


Strange Noises: Some level of noise is normal, but if you're hearing unusual or loud noises, it could indicate a problem.


Rattling or clicking sounds could be due to loose parts.


Make sure all panels, grills, and components are securely attached.


Squealing or grinding noises might indicate a problem with the fan motor or other moving parts.


Water Leakage: A small amount of condensation or water near the unit is normal.


However, excessive leakage can indicate a problem.


 Check if the drainage system is functioning properly and not blocked.


Electrical Issues: Ensure that the AC is properly plugged in and receiving power.


If the AC keeps tripping the circuit breaker, there could be an electrical issue or the unit might be overloading the circuit.


Remote Control or Panel Issues: If the AC is operated using a remote control, check if the batteries are functional and properly inserted.


Make sure the control panel on the AC unit itself is responsive and not displaying any error codes.


Odors: New AC units might have a slight odor initially, but persistent or foul smells could indicate mold or other issues.


Clean or replace the filter and ensure proper ventilation.


Insufficient Airflow: Check if the air vents and filters are clean and unobstructed.


Ensure that curtains or furniture are not blocking the airflow from the AC.


Temperature Inaccuracy: Use a separate thermometer to check if the temperature displayed on the AC matches the actual room temperature.


Remote Control Problems: If the remote control isn't working, try replacing the batteries and ensuring there are no obstructions between the remote and the AC unit.


If you've gone through these troubleshooting steps and the issues persist, or if you're unsure about performing any of these steps, it's advisable to contact the manufacturer's customer support or a professional technician.


They can provide further guidance and assistance based on the specific model of your Window AC.



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by Floreene in Whitby on Twintech Heating and Cooling

My old furnace had finally broken down for the last time when contacted twintech to have a new furnace installed…They were prompt, knowledgeable and very reasonably priced. They did such a great job i tell all my friends and family about this company.

by Damien McIsaac. Ajax on Twintech Heating and Cooling

To whom it may concern, I recently had TwinTech (Greg and Grant Dainty) replace my furnace and service both my gas fireplaces and air conditioning unit. They were professional, courteous and very fair in their pricing. I would gladly recommend TwinTech to anyone needing work done. I can be contacted at 905-626-XXXX.

by Blair N. - Toronto on Twintech Heating and Cooling

My Fiancé and I have relied on Twintech Heating and Cooling now for the better part of the last 10 years. In that time, Greg has installed a furnace, an air conditioner, and a heat-pump at our residence in Toronto. In each instance Greg and his team were a pleasure to deal with. They were courteous and professional throughout the whole process and the quality of their work is first rate. Our experiences have always been extremely positive and we have referred his services numerous times to our friends and family. Without hesitation, I would recommend Greg and TwinTech Heating and Cooling to anyone looking to service or replace their existing heat/AC equipment

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See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

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