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$49 / month O.A.C Including Install

Why Does My Water Heater Keep Shutting Off?

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Why Does My Water Heater Keep Shutting Off?

Posted On: March 25, 2020

Why Does My Water Heater Keep Shutting Off?

Stepping into a cold shower is not a pleasant way to start or finish your day. If you find yourself in this situation, there are many reasons as to why your water heater keeps shutting off.


For those who don't know, a water heater works by collecting cold water from the bottom, and then this water is heated either by gas or electricity and stored until needed. When the hot water is required, it travels through your home's hot water pipes to the faucet or appliance. When the water levels in the tank drop, it will refill and heat again.


So what are the reasons for your water heating shutting off?


Gas supply

If your water heater relies on gas, the pilot light will not stay lit if there is not enough gas. Check the valves to ensure they are open, and gas is getting to the light.


Dirty pilot light

An unmaintained water heater can result in a build-up around the pilot light. If enough grime has been building up, it could result in moving the adjustment knob that controls the size of the flame.


Bad electrical

This applies to electrical water heaters, electrical parts can wear out over time. A sign of bad electrical is when everything else is working, but the unit won't turn on. Sometimes the issue could be the thermostat or heating coil. Another sign for bad electrical is when the unit shuts down each time hot water is needed, this could be a breaker issue, and an electrician is required to fix the problem.


Thermocouple

The thermocouple detects when the pilot light is on if no heat from the light is detected, then the unit assumes the light is off and will shut down the gas. Dirt build-up is usually the cause of this. Regular maintenance will ensure this doesn't happen.


If you find that your water heater is running into any issues, contact the experts at Twintech. Our highly skilled technicians will come to your home, inspect your unit and make any necessary repairs or maintenance so that your showers and baths are warm again.


For more information about our services, visit our website or give us a call at 1-844-894-6832. We will answer any questions you may have, contact Twintech today!




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See What Our Customers Are Saying:

by Steve V, Toronto on Twintech Heating and Cooling

Our old water tank was installed in 1997. Wasn't working as well as it should so we looked into a tankless as it is more efficient and a space saver! we had used Twintech in the past for a furnace cleaning and were satisfied with that so we decided to ask for a quote for the changeover. Gary arrived and provided the options and the quote fit within our budget so we decide to go with them after receiving a few alternative quotes from other companies. They did what the said would be done and it was completed within a reasonable time frame! Removal and cleanup of the old tank was seamless. We are now enjoying consistent and efficient Hot water! I recommend Twintech and would use them for future projects!

by New AC Unit + Humidifier on Twintech Heating and Cooling

One of the most honest HVAC companies out there! Dave was very helpful and informative in helping us choose a new AC unit. While they weren’t the lowest quote, we went with them because we trusted Dave and he was the most honest guy out of the companies that quoted us.
Greg and his crew who installed the unit were very professional and did a great job. If I could do it over again I would choose Twintech again.

by Private User on Twintech Heating and Cooling

Relocated and replaced our air conditioning unit. Fast, professional, and high quality service. We would definitely use them again for future projects!

by Ian, Toronto on Twintech Heating and Cooling

The term excellent or incredible does not seem high enough praise for the Twintech Heating and cooling company that recently replaced our 15 year old furnace. To start with, the response from Dave at Twintech to our original pricing request was the quickest and most professional of the 5 prices we received which included two of the primary natural gas providers. The Twintech pricing was the most competitive by a considerable margin.
We had Dave visit our home to confirm all pricing which he did and scheduled us for next day installation which was not offered my the majority of the other providers.
The installation; the team arrived on time and provided coverings to all of the hardwood flooring and stairs and proceeded with the removal and reinstallation of the new furnace, the workers predicated six hours and were completed in five hours. I have to mention how courteous and polite the workers were each time we interacted with them from start to finish.
The final result was amazing, all materials were cleaned up and removed from the house and the workmanship very impressive.
One feature that really stood out for me which shows a high level of professionalism was that we had various condensation hoses from the furnace , humidifier and an air filtration unit meeting at the one drain, the installation crew ran PVC tubing including elbows along two sides of the furnace to guide the hoses into one PVC tube at the drain, it looks great!
When the install was completed and tested the Twintech technician guided us through the features and recommendation's for care of the new furnace.
We highly recommend Twintech to anyone for the outstanding service provided to us.

by Stephen, Pickering on Twintech Heating and Cooling

I didn't hesitate to call Twintech in for a 2nd time as they did an outstanding job installing my new furnace last year. This time my 18 year old air conditioner was on its last legs. Greg and the team are top notch, highly skilled technicians. The job was executed in a timely and professional manner. Greg was extremely thorough and went the extra mile to make sure everything was operating efficiently. Lastly, Dave is a true gentleman and really made the customer experience pleasurable and worry free. Always remember that good work ain't cheap and cheap work ain't good.

by Derek, Whitby on Twintech Heating and Cooling

It's so hard to find solid companies these days, but I was very pleased to find one in Twintech. Greg and his crew were very clean, respectful and professional. We were most impressed at how all the things they said they would do, were done. Sounds strange, but usually when a contractor comes to your home they say they will take care of this and that, make sure this is done, etc but when the work starts you have to constantly remind them of your previous discussions. Greg ensured every item he said he would do was done, no reminders required. The work was done right, at a fair price and on time. We will be sure to call them when our A/C unit dies (fingers crossed that's not going to happen too soon :) )

by Patrick, Toronto on Twintech Heating and Cooling

Replaced our aging hot water tank with a tankless system. Excellent work, fast efficient and clean.

Walked us through the new system and recommended maintenance schedule.

This is our second time working with TwinTech and we are very happy with the quality of their work and professionalism.

by Troy, Toronto on Twintech Heating and Cooling

Efficient work and great follow up by the team at Twin Tech. Great product and communication.

by Peter, Pickering on Twintech Heating and Cooling

On coldest night of the year our furnace quit. At 8:40 in the morning Greg arrived and gave us a diagnosis and a recommendation. By 2:30 we had a new furnace and were warm again. Great company. Great customer service. Good reasonable price.

Peter, Pickering

by New Furnace Installed on Twintech Heating and Cooling

Twin tech team was very efficient and prompt. They provided a quote within hours of request and got the job done on time. No disruption to home function. We would highly recommend this team. Job well done.

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See What Our Customers Are Saying:

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

by Anna Chin on Twintech Heating and Cooling

Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!

by Connor Agnew on Twintech Heating and Cooling

Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.

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