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Twintech Heating & Cooling Spring 2020 Newsletter - April 18th, 2020
Hello to Everyone, first we would like to start by giving a shoutout to all of our front line workers, people who are doing their very best to keep us all and safe and sound, not to mention putting themselves at risk all the while. These are trying times no doubt, but everyone needs to buckle down and do their part so that someday we will be living life in a way most of us are missing right now.
With the summer heat just around the corner, now is the time to replace your Air Conditioner. It may be a wise idea to consider replacing your broken or poorly functioning system now before the heat comes and you find out your choices are limited because pent up demand amounts to more than most HVAC businesses can deal with. Now is the time to get a new furnace or air conditioner installed so that the technicians can take all the time they need to do a proper installation and setup of the new equipment and you will be able to get a few quotes to get the best deal for you.
Setting up the new Furnace or Air conditioner that you are buying is one of the most important steps in the process, and more often than not on service calls, we find equipment that was never properly calibrated by the installers. This happens because Technicians are often rushed to the next job of the day during the busy season. The months of May, June, July, and August are the most hectic months for most HVAC businesses. This year will be no different, we really rely on our Air Conditioners when the house starts to rise above 25 Celsius and the humidity moves in.
At Twintech Heating & Cooling, we always calibrate our installations no matter what time of year it is so that our customers get the efficiency they paid for while at the same time reducing callbacks for stuff that should be done on the original installation, even during the busiest times of the year, our process remains the same this is why we have a 99 % rating at Homestars, just read our reviews if you want to take the time.
Stay safe, keep your distance, and wash your hands frequently.
I left a live chat message on their website that my air conditioning was not working. Within 1hr a representative called me to discuss my options.
The next day he came to the house to review my needs and give me a price for a new system. Price quoted was less than I expected and the installation was completed the following day. I found their salesman and the installers very knowledgeable and easy to deal with. All my questions were answered. Everything was properly explained in regards to what unit was needed and why, along with instruction where needed for use.
The installers made sure everything was working properly before they left.
This is to thank Twintech Heating and Cooling for their exceptional and timely service. Mitch, their technician was very courteous and generous with his time right from his first meeting with us. He not only took the time to check everything but also educated us on why we needed what he recommended. Greg and Mitch graciously accommodated us on our requested day and time for job to be done. They were both very courteous and responsive to our needs and special requests especially in a tight spot. The job was finished neatly and on time. Thank you Twintech for your great service !
They came the day and time they had planned for us and were very fast and efficient! The AC works amazing and it is amazing during the heat of the summer we have already got! Thanks for everything you did for us!
Would recommend this company to friends and family in a heartbeat. Very professional , on time and left no mess when the job was done.
Great customer service. Responsive and professional. I would highly recommend Twintech, I used them previously for repair service and a new air conditioner- very satisfied.
Our air conditioner failed. Made a call and within 15 min a technician was at our door.
The issue was fixed and many suggestions were provided.
Thanks to Mitch. Great service !
Our furnace was rattling, as soon as we put our air conditioner on this past week. We had researched looking for a company that was Registered with Better Business Bureau, and this company TwinTech, had A+ Rating. Scott, was immediately helpful via text/phone and sent his technician as soon as he was able...Mitchell/technician provided great professional service. Thank you TwinTech.
Sean and Debbie
I contacted various companies when looking to install a new furnace and I found Twintech to be transparent with their communication and approach. They had options to suit my various requirements and the price vs quality was very good. The after installation communication was also very good and they answered all queries I had.
My furnace broke down last month. The team was quick to respond, courteous, professional and mindful of COVID-19 concerns. I highly recommend them if you are considering replacing or servicing your HVAC equipment.
I was very happy with the installation and price. I would definitely recommend. Thank you Twintech.
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We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.
Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!
Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
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