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Twintech Heating & Cooling Spring 2020 Newsletter - April 18th, 2020
Hello to Everyone, first we would like to start by giving a shoutout to all of our front line workers, people who are doing their very best to keep us all and safe and sound, not to mention putting themselves at risk all the while. These are trying times no doubt, but everyone needs to buckle down and do their part so that someday we will be living life in a way most of us are missing right now.
With the summer heat just around the corner, now is the time to replace your Air Conditioner. It may be a wise idea to consider replacing your broken or poorly functioning system now before the heat comes and you find out your choices are limited because pent up demand amounts to more than most HVAC businesses can deal with. Now is the time to get a new furnace or air conditioner installed so that the technicians can take all the time they need to do a proper installation and setup of the new equipment and you will be able to get a few quotes to get the best deal for you.
Setting up the new Furnace or Air conditioner that you are buying is one of the most important steps in the process, and more often than not on service calls, we find equipment that was never properly calibrated by the installers. This happens because Technicians are often rushed to the next job of the day during the busy season. The months of May, June, July, and August are the most hectic months for most HVAC businesses. This year will be no different, we really rely on our Air Conditioners when the house starts to rise above 25 Celsius and the humidity moves in.
At Twintech Heating & Cooling, we always calibrate our installations no matter what time of year it is so that our customers get the efficiency they paid for while at the same time reducing callbacks for stuff that should be done on the original installation, even during the busiest times of the year, our process remains the same this is why we have a 99 % rating at Homestars, just read our reviews if you want to take the time.
Stay safe, keep your distance, and wash your hands frequently.
Honest, very personable , men of their word ,workmanship xcellent ,showed up when promised ,They do not try to up sell ,rather give good advice instead . Price was very fair in my opinion .We have a family member with a medical condition and I think they made us a priority .Very happy with these guys . (Nice guys ) Stu Leffler Ajax.
Very professional, courteous, knowledgeable staff. Sales staff (David Gergley) excellent in knowledge and getting the job setup and installation was very prompt. Greg and Peter (technicians) knew their stuff and stuck around after completion to make sure it all worked properly and that I understood how it all was installed and how the unit worked. Would highly recommend them! Thanks for a great job-house is now cool and comfortable.
I had Twintech install a brand new air condition back in June of this year and I'm very happy with their service. I have a very busy schedule so I sent out an email to 7 or 8 HVAC companies just to get an idea of what it would cost. Dave at Twintech and only one other company were able to give me an approximate quote through email. Many of the companies I reached out to didn't even respond. I decided to meet with Dave and he was very friendly and professional. He gave me a good quote for a name brand/energy efficient AC with installation from their certified technicians. It was an easy decision to go with them.
Within a week I had the unit installed and working perfectly. Their technicians were very helpful and answered all of my questions. I'll definitely be calling them back for all of my HVAC needs in the future.
The people from Twintech were very friendly and personable...from the salesman to the installers. The installation was done as scheduled. I love my new air conditioner. My neighbour has a York and that thing is so noisy compared to my Goodman!! Thanks Twintech!!
Thank you, Twintech. They installed an A/C in my home in the middle of a heat wave which we appreciated very much. I found the team good, not overly friendly, other than the brothers. Dave, the salesperson was awesome, and, it's because of him that I was sold on using Twintech. I had other questions about additional work I am curious about and would have liked them to follow up and provide a quote. Other than that, which ultimately is not related to the great work they did, I would definitely recommend them, although I don't believe they go outside of Durham (check with them).
We have used this company a few times so I can't remember exactly what we paid but I do know that their fees are always very reasonable.
The first time we called Greg was when our furnace conked out while we were away. He came right away, showed me the problem and fixed it immediately.
The second time was when we needed an air conditioner moved and lifted to a platform. Again, he showed up on time, completed the job quickly (including a new gas line) and the fee was very reasonable.
We have received a quote from Greg to replace the air conditioner and furnace and when we are ready to move ahead, we will be calling him.
I have no hesitation in recommending TwinTech!
Our rating for Twintech is 5/5 stars. They are very professional and efficient, and the transparency they maintain right from the preliminary assessment till the day of the work is a testament to their experience in the field. We had Twintech replace our air conditioning and furnace, and we appreciate the efforts taken by Greg.
After 18 years my Air conditioner died in the middle of a heat wave. I entered my information on Home Stars and within the hour Dave from Twin Tech responded and offered to meet me as soon as possible depending on my availability. Dave was very knowledgeable about the products Twin Tech offered and even though this was the first quote I received . I felt very comfortable in giving Twin Tech my business. maybe it was the professional approach. Needless to say that the crew with Greg and Grant arrived promptly at the time they committed to were very professional and within a few hours had the place cool. They cleaned up and one would never know that I had work done . I know that the System is new and I probably wont need to worry about it for some time. However with the professionalism displayed by the crew I feel assured that should I need to call for service Twin Tech will respond. I also know that should I need a new Heating system I will go with Twin Tech. Keep up the good work.
Greg and team were amazing! All interaction via email and text 100% professional. From consult to product recommendation their service was phenomenal!
Installed a Napoleon furnace (ecm dc drive variable 2-stage) and it was a game changer for the whole house. Blended air temperature through and through the entire house and its saving us money by cutting down our utility bill by ALOT!
We purchased a new cooling & heating system from Twintech and the team was fantastic. From sales to installation, the team were great to work with. Friendly (our dog even enjoyed having them over), professional and accommodating. Id recommend Twintech in a heart beat to anyone. Superb customer service.
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Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.
We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!
TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!
Amazing experience with TwinTech Heating & Cooling! Their team was professional, knowledgeable, and efficient from start to finish. They installed my new furnace quickly and left everything spotless. The technicians took the time to explain everything and made sure I was comfortable with the system before they left. Great customer service and fair pricing. I highly recommend them for anyone needing HVAC services!
Great experience all around. Bob was sharp and easy to talk to, and Greg handled the installation perfectly. Would hire them again in a heartbeat.
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