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Quick Troubleshooting Guide for Furnace Issues

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Quick Troubleshooting Guide for Furnace Issues

Posted On: December 9, 2024

Quick Troubleshooting Guide for Furnace Issues

A malfunctioning furnace can be a major inconvenience, especially during colder months. Below is a simple guide to help identify and potentially resolve common furnace issues before calling a professional.



1. Furnace Won’t Turn On

  • Check the Thermostat: Ensure it’s set to “Heat” and the temperature is set higher than the room temperature.
  • Power Supply: Verify that the furnace is receiving power. Check the circuit breaker and reset it if necessary.
  • Pilot Light or Ignition System: For older models, ensure the pilot light is lit. Modern furnaces might have electronic ignitions, which may need resetting.

2. Weak or No Airflow

  • Check the Air Filter: A clogged filter can restrict airflow. Replace the filter if it’s dirty.
  • Inspect the Blower Motor: Ensure the blower motor is functioning. Listen for unusual sounds or inspect the belt for damage.
  • Blocked Vents: Make sure all supply and return vents are open and unobstructed.

3. Furnace Blowing Cold Air

  • Thermostat Setting: Double-check that the thermostat is set to “Auto” and not “Fan.”
  • Pilot Light or Ignition Issue: If the pilot light is out, relight it following the manufacturer’s instructions.
  • Gas Supply: Ensure the gas valve is open and the supply is uninterrupted.

4. Frequent Cycling (Turns On and Off Repeatedly)

  • Dirty Air Filter: Replace if clogged.
  • Thermostat Placement: Ensure the thermostat is not placed near a heat source, as this can cause incorrect temperature readings.
  • Overheating: A clogged filter or dirty blower wheel might cause the system to overheat and shut down as a safety precaution.

5. Strange Noises

  • Rattling: Check for loose panels or screws and tighten them.
  • Squealing: This might indicate a worn-out blower belt or motor bearings needing lubrication or replacement.
  • Banging: Could signal a delayed ignition or ductwork expansion; consider professional inspection.

6. Furnace Leaking Water

  • Condensate Line Blockage: Ensure the condensate drain line is clear and unclog it if necessary.
  • Clogged Drain Pan: Check and empty the drain pan if it’s full.
  • Condensing Furnace Issues: Inspect the exhaust vent or condensate pump for malfunctions.

7. Furnace Not Producing Enough Heat

  • Thermostat Calibration: Ensure the thermostat is accurate and functioning correctly.
  • Dirty Burner or Heat Exchanger: Clean these components carefully or schedule professional maintenance.
  • Ductwork Issues: Check for leaks or blockages in the duct system.

When to Call a Professional

If troubleshooting doesn’t resolve the issue or if you notice signs of a more serious problem (e.g., gas smells, persistent leaks, or electrical issues), contact a certified HVAC technician immediately.


Regular maintenance and timely filter replacements can prevent many of these common issues!



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See What Our Customers Are Saying:

by Bill, Oshawa on Twintech Heating and Cooling

We are very happy with our new furnace. The service was excellent the guys worked 6 hours straight through and there was no mess at all they took the old furnace box’s etc with them they then explained everything to us they were very helpful and pleasant , when we need a new air conditioner we know who to call!

by Ken, Bomanville on Twintech Heating and Cooling

The crew from sales to installation was very professional and had great attention to detail

by Tracy, Pickering on Twintech Heating and Cooling

We couldn’t have been more impressed with Twintech - from our first service call with Mitch who took the time to thoroughly diagnose the issue with our furnace, to Dave who proposed a well thought out solution to meet our needs and finally Greg and team who acted quickly to install given we had no heat.


We did our due diligence by soliciting quotes from alternate providers and were shocked and disappointed by the aggressive and manipulative tactics used.


Twintech was honest in their approach, detailed in their product knowledge, reasonably priced, diligent in their follow-up and valued our business.


Well done Twintech! You made this a positive experience for us and our new furnace works beautifully!

by Skapoor, Ajax on Twintech Heating and Cooling

We recently purchased an Amana high efficiency furnace and humdifier through Twintech. The work was completed very professionally and the quality of the workmanship was high. There was some additional sheet metal work required to complete the installation, which they were able to complete themselves. Overall I am very pleased with the work and would highly recommend Twintech for a furnace replacement.

by Steve, Oshawa on Twintech Heating and Cooling

We were very pleased with every aspect of the work that was done. They were very professional and polite. They arrived when they said they would and job was completed on estimated time


We would highly recommend them to whoever needed a recommendation


We have a very large dog and they were very understanding and respectful of him being around

by Patrick, Toronto on Twintech Heating and Cooling

The blower on our furnace stopped working leaving us with a cold house. Dave from TwinTech responded immediately to our HomeStars service request. From beginning to end Dave was nothing but helpful, friendly and professional, he did a great job of walking us through the quote and scope of work.


The replacement of the furnace went smoothly. The Guys did a great job, everyone was very friendly and polite. There were no hiccups, or unexpected costs. The only surprise was they left the work area cleaner than it was before they started.


Was a great experience with the whole TwinTech team. Its been a couple of months since the new furnace has been installed and its working great!

by Ed, Whitby on Twintech Heating and Cooling

I heard about TwinTech when researching new furnaces at furnaceprices.ca. After contacting them about my broken down furnace, Dave came to my house the next day to assess my situation and requirements for a new furnace. He recommended one that had stainless steel heat exchangers which sold me since my previous furnace had issues with a rusted secondary heat exchanger that had to be replaced. Dave also set me up with an appointment with an energy audit company so that I could take advantage of a rebate to help improve the energy efficiency of my home and get some money back. A few days later, Greg, Grant, and Mitch came to install the new furnace and remove the old one. When delivering and removing the furnaces, they were very careful not to damage my floors and walls, and even laid out red carpeting to protect the floors. They were very friendly and professional. The installation was completed in the time they said it would take and they cleaned up their work areas. Within a week, Dave called to follow-up to see how everything was going. I have already recommended them to several friends and family members who may need new furnaces soon.

by Fred, Toronto on Twintech Heating and Cooling

Twintech did a great job, from Dave the Sales Rep to the Office staff and The Professional Technicians who did the installation. They were professional, courteous, knowledgable and informative. From beginning to follow up we were completely satisfied with everything. Thanks Again. Sincerely The Laytons

by Elle, Oshawa on Twintech Heating and Cooling

Great product, great service, great follow-up. The Twintech Heating and Cooling arranged removal of my existing oil tank and they installed the new gas furnace Amana (made in USA). I am very happy with the final result and support I received throughout the process. My thanks go to the entire Twintech team for their professionalism, great communication and follow-up.

by John & Linda, Ajax on Twintech Heating and Cooling

We've had Twintech provide us with work in the past, for an inground pool heater and required rough-in for a new gas stove. More recently they provided the same friendly, professional, timely and clean installation of our new furnace.

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See What Our Customers Are Saying:

by Aaron on Twintech Heating and Cooling

We are very happy to recommend this company to everyone. Our furnace broke down on Sunday morning. We phoned them and before noon Grant the owner showed up. He worked on the furnace for about a hour not wanting to give up to fix the problem. The furnace was 17 years old. I was the one talking about replacing it. End result was the next day it was all done. On the Sunday Bob came over with heaters to warm up the house. We decided to replace the water heater at the same time. Thanks Grant for the excellent work. Thumbs up.

by Linda on Twintech Heating and Cooling

Right on time. Explained how to work the HRV in a different way so the house would not be so dry. Changed my whole house water filter for me as well. Friendly, helpful, caring service!

by Robert Rogers on Twintech Heating and Cooling

Very pleased with the professional service that TwinTech Heating and Cooling provided in replacing my furnace. I got several quotes from different service providers. Their price was excellent and they explained the features very well. We are very glad we went with TwinTech and highly recommend their services.

by Robert Mizuno on Twintech Heating and Cooling

We were new homeowners in need of a second opinion. TwinTech Heating & Cooling were Amazing and professional. Very knowledgeable and great service all around. Recommend to anyone looking for honest and reliable services. Treated with respect and care. Thank you Greg, Mitch and Bob!

by Ruth on Twintech Heating and Cooling

TwinTech is an excellent and honest company! I called them for a second opinion after being told by another company that I needed to replace my furnace. Turns out this was not the case at all! I did not need a new furnace. TwinTech did not push to make an unnecessary sale and saved me from a huge expense. Bob and Mitch were extremely professional and above all honest! I definitely recommend TwinTech!

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